Billing issues often catch users by surprise, particularly when an unexpected charge occurs, such as an automatic subscription renewal. This guide is designed to clarify how CBS Traffic AI refunds work, who qualifies for them, and the streamlined process to request your money back swiftly. Whether you're navigating the world of subscriptions for the first time or simply need assistance, we're here to ensure you have all the information you need to handle refunds effectively.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your CBS Traffic AI account username and registered email address.
Transaction ID: Locate the specific transaction ID related to the purchase you wish to refund.
Proof of Payment: Gather any receipts or transaction confirmations for the service you are requesting a refund for.
Service Type: Clearly identify the product or service you are seeking a refund for, whether it's a traffic analysis report or a subscription plan.
Date of Purchase: Note the exact date and time of purchase to assist in locating the transaction quickly.
Reason for Refund: Prepare a concise explanation of why you are requesting the refund, detailing any issues experienced with the service.
Support Ticket or Communication Records: Include any correspondence with CBS Traffic AI’s support team regarding the issue to provide context.
Refund Policy Reference: Familiarize yourself with CBS Traffic AI's refund policy to ensure your request aligns with their terms.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Cryptocurrency
Variable (up to 7 working days)
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from CBS Traffic AI
At CBS Traffic AI, users engage with a subscription-based service that provides traffic management solutions. Understanding your rights and eligibility for refunds is essential for managing your account effectively. Refund eligibility may depend on specific circumstances related to your subscription and service usage.
Service Interruption: Users who experience significant service disruptions may qualify for a refund for the period during which the service was inaccessible.
Subscription Downgrade: If you decide to downgrade your subscription plan, you may be eligible for a partial refund for the balance of the unused time in the higher-tier service.
Billing Errors: In cases where there is confusion regarding billing periods or amounts, and it's verified, users might be eligible for adjustments or refunds to correct the discrepancy.
Early Termination of Service: If you choose to cancel your subscription before the end of your billing cycle, you may inquire about potential refund options for the remaining days of service.
Change in Service Scope: If CBS Traffic AI modifies its service offerings significantly, users may inquire about pro-rata refunds based on the changes made to the services they are subscribed to.
Step-by-Step Process to Request Your CBS Traffic AI Refund Like a Pro
If you purchased through CBS Traffic AI.com:
Visit the ecitintunor.no website and log in to your account.
Navigate to the Account Settings section.
Click on Billing or Subscriptions.
Find the transaction or subscription you wish to refund.
Click on Request Refund next to the relevant transaction.
In the message box, mention that the subscription renewed without notice.
Emphasize that the account was unused.
Submit your request and check for an email confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the CBS Traffic AI subscription in the list and tap it.
Select Report a Problem on the subscription page.
Choose the option for Request a Refund.
When prompted, state that the subscription renewed unexpectedly.
Highlight that you did not use the subscription.
Submit your request for review.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile Icon at the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate the CBS Traffic AI subscription and select it.
Tap on Refund.
In your request, mention that the subscription renewed without warning.
Point out that the service has been unused.
Complete the submission process.
If you purchased through Roku:
Visit the Roku website and log into your account.
Select Manage Account from the options.
Scroll down to Billing Information.
Locate the CBS Traffic AI subscription.
Click on Cancel Subscription if required.
Contact customer support via the Contact Us form on the website.
In your message, state that the subscription renewed unexpectedly.
Explain that you did not utilize the service during the billing period.
Submit the support form and await a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to CBS Traffic AI for Refund
Script
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Subject: Refund Request – CBS Traffic AI Account [Your Email]
Dear CBS Traffic AI Team,
I hope this message finds you well.
I would like to request a refund for the amount of [Amount] due to [describe reason].
If applicable, I have attached documentation related to this request for your review.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but is awaiting approval.
Your refund is under review, and it may take up to 5 business days for an update.
Processing
The refund has been approved and is being processed.
Refund transaction is in progress. Please allow up to 3 business days for the funds to reflect in your account.
Refunded
The refund has been successfully completed.
The amount has been credited back to your account. Check your balance to confirm.
Partially Refunded
A portion of your refund request has been processed.
You will receive a partial amount back. Review your transaction history for details.
Completed
The refund process is fully complete.
All relevant funds have been returned, and your case is now closed.
Canceled
The refund request has been canceled by the user or the system.
No further action will be taken on this refund request, and the original transaction remains active.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At CBS Traffic AI, users engage with the service regularly to optimize their traffic management and advertising efforts. Below are specific scenarios where users identified legitimate reasons for refunds and successfully navigated the process to claim them.
Subscription Tier Change: A user decided to upgrade from the Basic to the Pro subscription mid-month. After discussing with customer support about the prorated billing due to the upgrade, they received a refund for the unused portion of their previous plan, which made the transition seamless.
Service Interruption: During a critical period, a user experienced an unanticipated service outage that affected their traffic insights. Upon reaching out to CBS Traffic AI, they were granted a refund for one month of service as a goodwill gesture for the disruption.
Account Misunderstanding: A user requested to verify the details of their account and realized they had been billed for a feature they were not utilizing. After clarifying their usage with customer support, they successfully claimed a refund for the additional charges that were applied in error.
Feature Confusion: After trying out a newly released feature, a user felt it did not meet their expectations. They contacted support to discuss their experience and, upon acknowledging the mismatch between their needs and the feature's capabilities, the user received a refund for their latest payment.
The Easiest Way to Get a CBS Traffic AI Refund
If you're frustrated trying to get a refund from CBS Traffic AI—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Staying updated on your refund status is crucial for a seamless experience with CBS Traffic AI. Fortunately, CBS Traffic AI provides several efficient ways to track your refund progress. Here’s how you can easily monitor your refund status:
Check Your Email: CBS Traffic AI sends timely refund updates via email. Look for notifications that specify the status of your refund, including whether it is approved, in processing, or completed. Make sure to check your spam folder for any missed messages.
Use the CBS Traffic AI Mobile App: If you prefer tracking refunds on the go, the CBS Traffic AI mobile app features a dedicated section for order management. Navigate to the 'Orders' tab to find detailed information about your refund status directly from your mobile device.
Access the Account Dashboard: Log in to your CBS Traffic AI account and visit the Dashboard. Here, you can find a comprehensive overview of your orders and associated refunds under the 'Order History' section. This provides a snapshot of where each refund stands.
Review Billing Section: In the billing section of the CBS Traffic AI account settings, you can see a record of transactions, including refunded amounts. This area also tracks any pending refunds, giving you clear visibility on what’s in process.
Detailed Progress Updates: CBS Traffic AI provides updates at each stage of the refund process. Whether your refund is being reviewed or processed, you'll receive notifications detailing its current status, ensuring you’re never left in the dark.
Use Merchant-Specific Tools: If your refund involves specific merchants, CBS Traffic AI may have integrated tools for those partnerships. Check if the merchant has a dedicated tracking link or dashboard feature accessible through your account, tailored for tracking refunds associated with their services.
FAQ
Refunds for late cancellations are not typically provided, as our policy is to enforce the cancellation deadline. However, we encourage users to contact our customer support for any specific circumstances or further assistance, as we aim to be as accommodating as possible.
Refunds from CBS Traffic AI typically take 5 to 10 business days to process and reflect in your account, depending on your bank or payment provider's policies. While we strive to process refunds promptly, the exact timing can vary based on factors beyond our control.
If you notice a charge but do not have an active subscription, please check if you may have signed up for a trial or a different service under your account. To resolve the issue, we recommend reviewing your account details and transaction history. If further assistance is needed, please contact our customer support for clarification.
If you are unable to get a refund directly from CBS Traffic AI, consider reaching out to customer service again for further assistance. You may also escalate your concern within their support system for additional review. Additionally, reviewing your account details might provide insights into potential resolutions.
If CBS Traffic AI refuses to issue a refund, you may want to carefully review the refund policy to understand the specific terms and conditions that apply. Additionally, consider reaching out to their customer support again for further clarification on your situation. It may also be helpful to check your account details to ensure all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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