Dealing with unexpected billing can be a frustrating experience, especially when you encounter charges for services like CDC News & Updates. To help you navigate this process, this guide provides clear information on how refunds work, who qualifies for them, and the straightforward steps to request your money back swiftly. Our aim is to ensure you have all the resources you need to address any billing concerns with ease and confidence.
What You Should Prepare Before Applying For Refund
Order Number: Locate your original order number from your confirmation email or account history on kanascitychiefs.com.
Transaction ID: Gather the transaction ID from your payment confirmation, as it may be required for the refund process.
Account Details: Ensure you have your account login information ready, including the email associated with your CDC News & Updates account.
Proof of Purchase: Keep a copy of your purchase receipt or confirmation email that outlines the details of the transaction.
Reason for Refund: Clearly outline the reason for requesting a refund, as this information is typically required in your application.
Refund Policy Understanding: Familiarize yourself with CDC News & Updates' specific refund policy to ensure your request is eligible.
Screenshot of Issue: If applicable, take a screenshot or photo of any issues encountered that warrant a refund, such as error messages or service failures.
Supporting Documentation: Gather any additional documents that may support your refund claim, such as correspondence with customer service.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Gift Cards
5-7 working days
Bank Transfer
3-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from CDC News & Updates
At CDC News & Updates, we strive to provide our users with valuable information and seamless access to content. Understanding your rights as a user and the corresponding eligibility for refunds is important in managing your account effectively. Below are various scenarios tied to our services where users might be eligible for refunds:
Subscription Cancellations: If you have an active subscription and decide to cancel, you may be eligible for a refund for any unused portion of your subscription, depending on the specific terms of your plan.
Billing Discrepancies: Users who notice unexpected charges related to their subscription can inquire about a potential refund after verifying their account status and previous billing history.
Service Interruptions: In the event of significant service interruptions or outages, users may inquire about their eligibility for a refund for the period affected.
Content Access Issues: If you encounter issues accessing paid content that persist for an extended period, this may qualify for a refund, pending an investigation into the issue.
Promotional Offers: If you signed up under a promotional offer that did not provide the promised benefits, you might discuss your eligibility for a refund in accordance with the promotional terms.
For any questions regarding your specific situation or eligibility, please refer to our support team for clarification.
Step-by-Step Process to Request Your CDC News & Updates Refund Like a Pro
If you purchased through kanascitychiefs.com:
Visit the kanascitychiefs.com website.
Scroll to the bottom and click on Customer Service.
Select Membership & Subscriptions from the options provided.
Locate the Request a Refund link and click it.
Fill out the refund request form with your account information.
In the description box, clearly state that the subscription renewed without notice or that the account was unused.
Submit the form and wait for a response from customer service.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your CDC News & Updates subscription.
Tap Cancel Subscription first if necessary.
Return to the main subscriptions page and tap Report a Problem next to the subscription.
Select Request a Refund and then choose Reason: state the subscription renewed without notice.
Follow the prompts to finalize your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines) and select Subscriptions.
Find the CDC News & Updates subscription.
Tap Cancel Subscription.
Once canceled, tap the subscription again and select Request a Refund.
Choose Reason: indicate the account was unused.
Submit the refund request.
If you purchased through Roku:
Visit the Roku website and sign in to your account.
Select Manage Account.
Find the Subscriptions section.
Locate the CDC News & Updates subscription.
Click Cancel Subscription if necessary.
After canceling, go to the Contact Support section.
Submit a request for a refund, clearly stating that the subscription renewed without notice or that the account was unused.
Wait for a response from support.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
On [Billing Date], I encountered a billing situation as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. Attached to this email, you will find relevant documentation for your reference.
Could you please confirm the status of my request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
This status indicates that we are reviewing your refund request. Please allow 3-5 business days for processing.
Processing
The refund is currently being processed by our finance team.
You can expect your refund to be completed within the next 5-7 business days.
Refunded
Your refund has been issued and will be reflected in your account shortly.
You will see the amount returned to your original payment method within 3-5 business days.
Partially Refunded
Some of your payment has been refunded, not the entire amount.
The refunded amount will show up in your account soon; please check your original transaction for details.
Completed
The refund process has been successfully finalized.
You can confirm that the refund is complete and the funds are back in your account.
Canceled
Your refund request has been canceled and no action will be taken.
If you have questions or would like to reinstate your refund request, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At CDC News & Updates, user satisfaction is paramount, and we aim to provide smooth experiences when it comes to refunds. Here are some real user scenarios where refunds were successfully claimed, showcasing the varying situations our users encounter.
Subscription Downgrade: A user decided to downgrade their subscription plan from premium to basic. After the change took effect, they noticed a slight misconception in how the billing cycle was communicated. Upon reaching out, the user received a refund for the difference in pricing for the remaining month, ensuring clarity in their new plan.
Account Closure Refund: A long-time subscriber opted to close their account due to personal reasons. However, they had already paid for the month. After submitting a request to our customer support team, the user received a prompt refund for the unused days after verifying their cancellation date.
Service Interruption Refund: During a scheduled maintenance period, a user experienced an unexpected downtime, which impacted their access to exclusive content. Recognizing the inconvenience, the support team proactively issued a refund for that month's subscription, acknowledging the disruption caused.
Misunderstood Upgrade Fees: A user mistakenly upgraded their subscription, not realizing it carried an additional fee. After contacting customer service for clarification, they received a refund for the upgrade charge upon confirming it was not utilized after all.
The Easiest Way to Get a CDC News & Updates Refund
If you're frustrated trying to get a refund from CDC News & Updates—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with CDC News & Updates is straightforward and efficient. Here are some specific ways to ensure you're always updated on your refund progress:
Email Notifications: Make sure to check your inbox for email updates regarding your refund. CDC News & Updates typically sends out status updates once your refund has been processed, providing details on the expected timeline.
In-App Notifications: If you have the CDC News & Updates mobile app, enable notifications to receive real-time alerts about your refund status. This feature allows you to stay informed even on the go.
Account Dashboard: Log in to your account on the CDC News & Updates website and navigate to the Order History section. Here, you can view your refund status alongside past purchases, helping you track any pending refunds easily.
Billing Section: Within your account settings, the Billing section provides a comprehensive overview of transactions, including refunds. You can see detailed information on amounts processed and dates.
Progress Updates: CDC News & Updates provides specific progress updates during the refund process. You may see stages like "Refund Requested," "Refund Processed," or "Refund Complete" in your account dashboard and emails, giving you clarity at every step.
Customer Support: If you have further questions about your refund, reach out through the customer support chat feature on the website. They can provide personalized assistance and additional details about your refund status.
FAQ
If you forgot to cancel your subscription in time, unfortunately, refunds cannot be processed for the missed cancellation period. We recommend reviewing your account settings to manage future cancellations efficiently. If you have additional questions, please feel free to reach out to our customer support for assistance.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider. Once initiated, you may need to allow additional time for the funds to appear in your account. For your convenience, you can track the status of your refund through your account.
If you see a charge but do not have an active subscription, please check your account settings to verify your subscription status. If you need further assistance, reach out to our customer support team with details of the charge, and they will help you investigate the matter.
If you are unable to secure a refund directly from CDC News & Updates, consider reaching out to their customer service team for further assistance. Additionally, you may want to explore escalating your inquiry within their support system for more comprehensive guidance. Reviewing your account details may also provide additional context or options regarding your request.
If CDC News & Updates has denied your refund request, consider reviewing their refund policy to ensure your situation aligns with their guidelines. You may also reach out to their support team again for further clarification or assistance. Additionally, double-check your account details to verify all information related to your purchase.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)