How to Get a Center for Integrated Refund

• Account Information: Your registered email address and any relevant account identification to verify your identity.
• Transaction ID: The unique identifier for your purchase, which can be found in your order confirmation email or account history.
• Reason for Refund: A clear and concise explanation of why you are requesting the refund, whether it’s due to service issues or dissatisfaction.
• Proof of Payment: A copy of your receipt or transaction details that shows the amount paid and the payment method used.
• Service Dates: The specific dates when the service was accessed or the subscription period that is being disputed.
• Communication History: Any correspondence you have had with customer support regarding the issue, including timestamps and details of the discussions.
• Other Supporting Documents: Any additional evidence that supports your claim, such as screenshots, service agreements, or terms of service relevant to your situation.

*Working days are Monday to Friday, and don't include public holidays.

At Center for Integrated, we offer a range of services aimed at supporting individuals and families in their journey toward better health and well-being. As a participant in our programs, you may have specific rights regarding eligibility for refunds based on your account circumstances and service usage. Understanding these conditions can help you navigate any potential questions about your billing and service status.

The following situations may qualify for a refund or credit depending on your specific circumstances:

• Service Discontinuation: If you find that you are unable to continue with the service you've subscribed to due to unexpected circumstances, you might be eligible for a prorated refund based on the remaining unused service period.
• Scheduling Conflicts: If you have booked appointments that were subsequently canceled by our team with reasonable notice, you may be eligible for a refund for those specific sessions.
• Service Variations: If the service provided does not align with what was outlined in your agreement or marketing materials, you might qualify for a refund or adjustment based on the discrepancies.
• Billing Questions: If you notice an inconsistency in your billing, clarifications may lead to adjustments or refunds based on your current account status and service agreements.
• Program Changes: If there are changes in the programs you signed up for, you might be eligible for a refund, particularly if you were not notified in advance and the changes affect your participation.

To determine your eligibility for a refund, we encourage you to reach out through our official channels for more detailed information related to your specific situation. Proper documentation and timely communication can assist in processing your request efficiently.

At Center for Integrated, users may occasionally find themselves in situations where they need to request a refund. Below are some scenarios where users successfully navigated the refund process for various reasons related to their accounts or subscriptions.

• Subscription Change Misunderstanding: A user realized after several months that they had been enrolled in a higher subscription tier than intended. After clarifying their preferred plan with customer support, they received a refund for the difference in charges for the previous month.
• Outdated Account Information: One user found that their account information was outdated, leading to unintentional billing issues. After updating their details and discussing the situation with support, they were reimbursed for the overcharge that resulted from the incorrect billing cycle.
• Service Interruption: A customer experienced an unexpected short service interruption during a crucial project phase. After reaching out to the support team for clarification, they were pleased to discover that they qualified for a refund for the disrupted service days.
• Trial Subscription Timing: A new user opted for a free trial but decided to cancel before the trial ended. Due to a timing lapse, the user was charged for the first month. After contacting support to explain, they successfully received a refund due to their timely cancellation and misunderstanding about the trial terms.

Tracking your refund status efficiently with the Center for Integrated can streamline the process and give you peace of mind. Here's how you can stay updated on your refund status:

• Regular Email Updates: Keep an eye on your registered email inbox for notifications. Center for Integrated sends detailed updates regarding your refund status, including the reason for any delays or confirmations when the refund has been processed.
• Access the Account Dashboard: Log into your account on the Center for Integrated website and navigate to the Order History section. Here, you'll see a clear status of your refunds along with estimated processing times.
• In-App Notifications: If you have the Center for Integrated mobile app, make sure to enable notifications. Refund updates are often communicated through push notifications, giving you real-time alerts about your refund progress.
• Check the Billing Section: For a complete overview, visit the Billing section of your account. This will show you all transactions, including pending and completed refunds, helping you track any discrepancies.
• Timelines & Refund Progress: Whenever there’s a status change, such as ‘in review’ or ‘processed,’ detailed timelines are provided. This allows you to know exactly where your refund stands in the processing cycle.
• Customer Support Access: If you're experiencing delays or have specific questions about your refund, reach out directly to Center for Integrated’s customer support through the Help Center. They can provide personalized insights into your refund status.