Understanding billing can sometimes take a backseat until an unexpected charge catches your attention—like an automatic renewal of a subscription. In this guide, we aim to clarify how refunds for the Chessvision.ai Chess Scanner work, who qualifies for them, and the straightforward steps to request a refund quickly. Our goal is to ensure you feel informed and empowered in managing your subscription effectively.
What You Should Prepare Before Applying For Refund
Your Chessvision.ai Account Information: Have your account details ready, including the registered email address and username.
Transaction ID: Locate the specific transaction ID for the purchase you wish to refund, which can usually be found in your account purchase history.
Proof of Purchase: Download or screenshot your purchase receipt from Chessvision.ai for verification purposes.
Subscription Details: If applicable, note your subscription plan type and renewal date to clarify the refund reason.
Reason for Refund: Prepare a clear explanation for why you are requesting the refund, as Chessvision.ai may require this information.
Communication History: Gather any previous communication with support regarding your purchase or refund request, as this may support your case.
Device and Browser Information: Note the device and browser you used for the purchase, as this may be relevant for technical issues.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Bank Transfer
5-7 working days
Stripe
3-6 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Chessvision.ai Chess Scanner
At Chessvision.ai, users have specific rights regarding their subscriptions and transactions with the Chess Scanner service. Users may have the opportunity to qualify for a refund based on particular circumstances related to their subscription or service usage. Below are scenarios that may influence refund eligibility:
Service Disruption: If users experience significant downtime or functionality issues that prevent access to the Chess Scanner service, they may be eligible for a refund corresponding to the subscription period affected.
Billing Errors: Should users identify discrepancies in their billing amounts that do not reflect the agreed subscription fees, they might be able to request a review and potential adjustment.
Failed Subscription Validation: If a user's subscription fails to validate correctly due to technical issues on the platform, leading to an inability to access the service, they could qualify for a refund for the period of inaccessibility.
Service Downgrade: In cases where users choose to downgrade their service plan, adjustments to billing may be applicable, and users may inquire about refunds for any unused portions of their previous plan.
Account Management Issues: If users encounter difficulties managing their subscriptions, such as improper application of promotional discounts or similar account management matters, these situations may also warrant inquiry into refund eligibility.
It’s important for users to consider these specific scenarios and reach out to Chessvision.ai support for clarification on their individual circumstances to better understand their rights and potential refund options.
Step-by-Step Process to Request Your Chessvision.ai Chess Scanner Refund Like a Pro
If you purchased through Chessvision.ai:
Visit the Chessvision.ai website and log into your account.
Navigate to the Help Center or Support section located at the bottom of the homepage.
Look for a link that says Contact Us or Submit a Request.
In the form, select Membership & Subscriptions from the dropdown menu.
In the message box, let them know that you’d like to request a refund for your recent subscription charge.
Mention that the subscription renewed without sufficient notice.
Submit the request and check your email for a follow-up response within 1-3 business days.
If you purchased through Apple (iTunes/App Store):
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Chessvision.ai subscription.
Scroll down and select Report a Problem.
Choose Request a Refund in the new window.
In the comments, mention that the account was unused during the subscription period.
Submit your request and wait for Apple to process your refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon in the top left corner.
Select Account and then tap on Purchase History.
Find your Chessvision.ai subscription and tap on it.
Tap on Report a problem or Request a refund.
In your message, state that the subscription auto-renewed without prior notice.
Submit the refund request and await Google’s response.
If you purchased through Roku:
Log into your Roku account on the official Roku website.
Select Manage Account and then click on Subscriptions.
Locate your Chessvision.ai subscription from the active subscriptions list.
Click on Cancel Subscription first.
Go to the Contact Us section on the Roku support page.
Choose the appropriate topic: Billing or Subscriptions.
In your message, express that you would like a refund since the account was inactive and the renewal was unexpected.
Submit your request via the online form for follow-up.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Chessvision.ai Chess Scanner for Refund
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached any relevant documentation for your review.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is under review and waiting for approval.
You may be contacted for additional information, and the process usually takes 1-2 business days.
Processing
Your refund has been approved and is currently being processed.
You can expect the funds to be credited back to your account within 3-5 business days.
Refunded
Your refund has been completed and the amount has been credited back to you.
You should see the refunded amount in your account, and you can verify this in your transaction history.
Partially Refunded
A portion of your refund has been processed.
Check the details of your original purchase to see the amount refunded; any subsequent steps will be communicated.
Canceled
Your refund request was canceled, either by you or due to non-compliance with the refund policy.
You will not receive a refund, and if you believe this was in error, contact support for assistance.
Completed
The refund process has been finalized, and all actions related to your refund are complete.
All necessary funds have been returned, and your account balance is updated accordingly.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Chessvision.ai Chess Scanner users often face various subscription-related inquiries where they may seek refunds. Here are some realistic user scenarios illustrating how refunds were successfully claimed:
Accidental Subscription Upgrade: A user intended to upgrade their subscription for one month but accidentally selected an annual plan. After realizing the mistake, they contacted customer support, who promptly processed a refund for the extra charge and adjusted their account back to the intended monthly subscription.
Service Interruption Issue: During a significant chess tournament, a user experienced intermittent downtime with the Chess Scanner service. After reaching out to support, they were informed they would receive a refund for the subscription month in which the interruptions occurred as a goodwill gesture for the inconvenience.
Billing Clarification Request: A user noticed an unexpected charge and sought clarification about the billing details. Upon reviewing the situation with support, it became clear that the user had an active trial plan that transitioned into a paid subscription. Understanding the confusion, support offered to adjust the account and refund the recent charge, allowing the user to select their preferred plan instead.
Plan Downgrade Request: A user decided to downgrade from a premium subscription to a basic plan due to personal reasons. After processing the downgrade and explaining the benefits of each tier, customer support issued a refund for the unused portion of the premium service, ensuring the user felt supported in their choice.
The Easiest Way to Get a Chessvision.ai Chess Scanner Refund
If you're frustrated trying to get a refund from Chessvision.ai Chess Scanner—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Chessvision.ai Chess Scanner is straightforward and user-friendly. By following the steps outlined below, you can efficiently monitor your refund progress and stay informed throughout the process.
Email Updates: After you initiate a refund, keep an eye on your email. Chessvision.ai sends notifications regarding any updates on your refund status, including approval confirmations and completed refunds. Make sure to check your spam folder just in case.
Account Dashboard: Log into your Chessvision.ai account and navigate to the Order History section. Here, you will find an overview of your transactions, including the status of any pending refunds.
Bills and Receipts: Under the Billing section of your account, you can locate specific transactions that have refunds in progress. This area provides detailed information about the charges and any applicable refunds.
In-App Notifications: If you are using the Chessvision.ai mobile app, enable push notifications. You will receive timely updates about your refund right within the app, making it convenient to stay updated on the go.
Refund Progress Details: When checking your refund status, Chessvision.ai provides information about the current stage of the refund. Look for indications such as "Refund Requested," "Refund Processed," or "Refund Completed" to understand where your request stands.
Customer Support: If you have any questions or concerns about your refund, don’t hesitate to contact Chessvision.ai's customer support directly through the app or website. They can offer insights and details that may not be readily available in your account.
FAQ
Refunds for subscriptions are typically only issued if the cancellation is made before the billing cycle begins. If you forgot to cancel on time, we recommend reaching out to our support team to discuss your situation; they may be able to assist you based on your circumstances.
Refund processing times can vary depending on your bank or payment provider. Typically, once the refund is initiated, it may take between 5 to 10 business days for the amount to reflect in your account. Please check with your financial institution for more specific details regarding your individual timeline.
If you see a charge but do not have an active subscription, please check your email for any subscription confirmation or transaction notices. For further assistance, reach out to our support team through the contact form on the website, providing details of the charge for prompt resolution.
If you are unable to obtain a refund directly from Chessvision.ai Chess Scanner, consider reaching out to their customer service again for further assistance. Additionally, you might explore escalating your issue within their support system to ensure your concerns are addressed. Reviewing your account details may also provide insight into any related policies.
If your refund request has been declined, consider reviewing the refund policy thoroughly to ensure you meet the criteria. You may also want to contact customer support again for clarification or further assistance, or check your account settings to confirm all details are correct.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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