Understanding billing can often take a back seat until an unexpected charge comes to light—such as an automatic subscription renewal. This guide is designed to clarify how refunds work at Chiropractic Concepts, helping you navigate the process with ease. Here, you will find details about eligibility for refunds and the straightforward steps to request your money back swiftly. We aim to empower you with the knowledge needed to handle your financial concerns confidently.
What You Should Prepare Before Applying For Refund
Account Information: Your Chiropractic Concepts account username and email address.
Transaction ID: Locate the unique transaction ID from your payment receipt or confirmation email for quick reference.
Service Details: Specify the date of your visit or the service you received, including any relevant appointment identifiers.
Documentation: Gather any receipts, invoices, or confirmations related to the service, highlighting the cost and date.
Cancellation Policy: Review the refund policy on Chiropractic Concepts' website to understand the conditions and timelines for requesting a refund.
Reason for Refund: Prepare a clear and concise explanation of the reason for your refund request.
Payment Method: Have details of the payment method used (credit card, insurance information) ready to expedite the refund process.
Communication Records: Keep a record of any correspondence with Chiropractic Concepts relating to your service or refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Debit Card
3-5 working days
Insurance Claims
5-10 working days
Cash
Immediate
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Chiropractic Concepts
At Chiropractic Concepts, users are entitled to certain rights regarding their services and billing practices. The nature of the services provided, including chiropractic treatments and potential wellness programs, shapes the refund eligibility criteria users may encounter. Understanding these criteria is essential for managing your account effectively.
Here are situations specifically related to Chiropractic Concepts where users might be eligible for a refund:
Cancellations of Scheduled Appointments: If you cancel a scheduled chiropractic appointment within a specified timeframe as outlined in the cancellation policy, you may qualify for a refund of any prepayments made for that visit.
Package Purchases: For users who purchase treatment packages, refunds may be considered if a treatment session is not utilized or if there are extenuating circumstances that prevent continued participation in the program.
Service Dissatisfaction: If you have not received the expected level of care as per the service description, you might be eligible for a refund or credit for future services, subject to the terms outlined by Chiropractic Concepts.
Billing Errors: In cases where a billing discrepancy arises, you may want to review your invoices and account statements to clarify the situation. Corrective actions could lead to a possible refund if discrepancies are verified.
It’s recommended to reach out to Chiropractic Concepts directly for detailed guidance on your specific circumstances, as their team can assist in navigating the eligibility criteria effectively.
Step-by-Step Process to Request Your Chiropractic Concepts Refund Like a Pro
If you purchased through Chiropractic Concepts.com:
Visit the Chiropractic Concepts website.
Locate the 'Contact Us' section, typically at the bottom of the page.
Choose the method you prefer to reach customer service (phone, email, or live chat).
If using email, send a message stating:
That the last renewal was unexpected.
Your account details to help identify your subscription.
Request confirmation of your refund.
If contacting via phone, mention your subscription renewal date and emphasize that the service was not used.
Note any acknowledgment received, as this can assist with follow-ups.
If you purchased through Apple:
Open the 'Settings' app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select 'Subscriptions'.
Find your Chiropractic Concepts subscription and tap on it.
Scroll down and select 'Report a Problem'.
Choose 'Request a Refund' and provide details:
Indicate that the subscription renewed without prior notice.
State that you did not utilize the service during the billing period.
Follow any additional prompts to complete your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select 'Payments & subscriptions'.
Tap 'Subscriptions'.
Locate your Chiropractic Concepts subscription and select it.
Tap 'Cancel subscription', if applicable, and follow up with:
A message emphasizing that the service was not utilized since last payment.
A detailed request for a refund.
Follow any prompts provided to finalize your request.
If you purchased through Roku:
Log in to your Roku account online through a web browser.
Navigate to 'Manage Account'.
Click on 'Subscriptions'.
Find your Chiropractic Concepts subscription.
Use the 'Contact Us' link to reach their customer service.
When contacting, indicate:
The renewal date of your subscription.
That you haven't used the service recently.
Document your communication for any necessary follow-ups.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation related to my account. [describe reason]
As a result, I would like to request a refund of [Amount].
If applicable, I have attached documentation to support my request.
Could you please confirm the receipt of this request and provide a response within 3-5 business days?
Thank you for your attention to this matter. I look forward to your prompt reply.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will be notified once the refund is reviewed and approved, usually within 1-2 business days.
Processing
The refund is currently being processed by our team.
This stage typically takes up to 3-5 business days before the funds are issued back to your account.
Refunded
Your refund has been successfully issued.
You can expect to see the funds returned to your original payment method within 5-7 business days.
Partially Refunded
A portion of your refund has been processed.
This means some of your charges were refunded; check your account for the refund amount.
Completed
The refund process is fully completed.
You have received your total refund amount, and there are no further actions needed.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our support team for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Chiropractic Concepts, users often find themselves navigating various scenarios regarding their accounts and services. Below are examples where users successfully claimed refunds, highlighting the types of situations they may encounter.
Subscription Service Adjustment: A user decided to switch from a monthly subscription to a quarterly plan. After contacting Customer Support for assistance with the change, the representative confirmed the update and processed a refund for the unused portion of the monthly plan.
Session Cancellation: A client had to cancel a scheduled chiropractic session due to unforeseen circumstances. Upon notifying the clinic within the policy timeframe, they received a full refund for the session, as it fell within the cancellation window.
Package Plan Discrepancy: After purchasing a treatment package, a user realized they had mistakenly selected the wrong option. They reached out to support, explained the error, and successfully received a refund for the incorrect package so they could purchase the correct one.
Billing Clarification: A new patient noticed an unexpected charge that was unclear on their statement. After reviewing the billing details with customer service, they were informed of a promotional discount that had not been applied, leading to a prompt refund for the difference.
The Easiest Way to Get a Chiropractic Concepts Refund
If you're frustrated trying to get a refund from Chiropractic Concepts—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Chiropractic Concepts is straightforward and designed for your convenience. Here’s how to efficiently keep an eye on your refund:
Email Updates: After initiating a refund, keep an eye on your email inbox. Chiropractic Concepts sends updates regarding your refund status via email, so look for messages that include your refund request details and any relevant timelines.
Account Dashboard: Log into your Chiropractic Concepts account to access the dashboard. Navigate to the Order History section where you will find a list of all transactions, including the status of any pending refunds.
Mobile App Notifications: If you’re using the Chiropractic Concepts mobile app, be sure to enable notifications. The app provides real-time updates about your refund status, ensuring you are instantly informed about any changes.
Billing Section: Check the Billing section of your account for detailed information on refunds. Here, you will see any amounts credited back to your original payment method once the refund is processed.
Customer Support: If you have any questions or concerns regarding the status of your refund, don’t hesitate to reach out to Chiropractic Concepts’ customer support through the contact options available on their website.
FAQ
Refunds for missed cancellations are generally not available, as our policies encourage timely changes to appointments. However, we understand that unforeseen circumstances can arise, and we encourage you to reach out to our customer service team to discuss your specific situation. We always strive to assist our clients in the best way possible.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your bank’s policies. Once the refund is initiated, you will receive a confirmation email outlining the expected timeline. Please be aware that weekends and holidays may affect the processing time.
If you see a charge but do not have an active subscription, please check your account for any previous subscriptions or trial periods that may have transitioned. If everything appears correct, we recommend reaching out to our customer support team with details of the charge for further assistance.
If you're unable to obtain a refund directly from Chiropractic Concepts, consider reaching out to their customer service again for further assistance. Additionally, you can explore the option of escalating your request within their support system for a more comprehensive review of your case. Reviewing your account details and prior communications may also help clarify the situation.
If Chiropractic Concepts is unable to process your refund, consider reviewing their refund policy for specific guidelines on eligibility and procedures. Additionally, reaching out to their customer support team again may provide further clarification or alternative solutions based on your situation. You can also check your account details to ensure everything is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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