Navigating the nuances of billing can often be overlooked until an unexpected charge appears. At Chiropractor Kirk, we understand how important it is to have clarity on your financial transactions, especially concerning refunds. This guide will detail how Chiropractor Kirk's refund process operates, who qualifies for refunds, and the steps you can take to request your money back swiftly and easily. Our goal is to assist you every step of the way, ensuring a smooth experience.
What You Should Prepare Before Applying For Refund
Original Appointment Details: Gather the date and time of your chiropractic visit to match records.
Payment Confirmation: Ensure you have the receipt or confirmation email showing payment details for the chiropractic services rendered.
Patient ID Number: Locate your patient ID provided during your initial appointment to streamline identification.
Reason for Refund: Prepare a clear explanation detailing your reason for the refund request, whether it be for unsatisfactory services or a no-show fee.
Any Relevant Documentation: Include any invoices or billing statements that reflect the services you are disputing.
Contact Information: Verify that your contact details (phone number and email) are up to date to facilitate communication regarding your refund request.
Transaction ID: If you paid through an online platform, retrieve the transaction ID from your payment confirmation.
Follow-up History: Document any previous communications with the clinic's staff regarding your concerns or issues related to the service.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Cash
Immediate
Insurance Reimbursement
2-4 weeks
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Chiropractor Kirk
At Chiropractor Kirk, we strive to provide exceptional care and support for our patients. Understanding your rights and potential eligibility for refunds is important as it relates to the services you receive. Below are specific situations that may qualify for refunds based on your treatment sessions, membership plans, and other related services.
Cancellation of Appointments: If you need to cancel a scheduled appointment and you notify the office within the designated cancellation timeframe, you may qualify for a refund of any pre-paid fees or deposits associated with that appointment.
Missed Appointments: While generally fees for missed appointments are non-refundable, if you can demonstrate a legitimate reason for missing your appointment, exceptions might be considered on a case-by-case basis.
Services Not Rendered: If a treatment or service was scheduled but not rendered, you might be eligible for a refund for that specific service.
Membership Plans: If you have subscribed to a membership plan and decide to cancel within the first 30 days, you may qualify for a refund of any unused months. After this period, refunds may not be available.
Billing Adjustments: If there is a discrepancy in your billing statement or if you believe an error has occurred with the services charged, you may seek clarification or corrections, which could lead to an adjustment and possible refund.
If you believe that one of these situations applies to you, we encourage you to reach out to our office to discuss your specific circumstances further. Our goal is to assist you in any way possible while providing you with the highest level of care.
Step-by-Step Process to Request Your Chiropractor Kirk Refund Like a Pro
If you purchased through NortheastSpineAndSports.com:
Visit the Northeast Spine and Sports website.
Scroll to the bottom of the page and click on the "Contact Us" link.
Fill out the contact form with the following details:
Your full name
Your email address
Subject: Request for Refund
Message:
State your membership or subscription type.
Mention that you are requesting a refund for the latest billing cycle.
Emphasize that the service was not utilized or there was a lack of communication regarding renewals.
Submit the form and wait for a response from the support team.
Follow up via email if you do not receive a reply within 48 hours.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your subscription for Northeast Spine and Sports.
Tap on the subscription, and look for "Report a Problem" at the bottom of the screen.
Select the reason for return as "I didn't authorize this charge" or "Unused subscription".
Submit your request and include:
Clarify that you were unaware of the automatic renewal policy.
Indicate that the service hasn’t been used.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the three horizontal lines in the top left corner to open the menu.
Select Account and then tap on Purchase History.
Find your transaction for Northeast Spine and Sports.
Tap on the transaction and select Report a Problem.
Choose Request a Refund from the options provided.
In your message, include the following:
State that the subscription renewed without notice.
Mention any lack of use and desire for a refund.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to the Manage account section.
Click on Subscriptions to view your subscriptions.
Select your Northeast Spine and Sports subscription.
Find the option to Manage Subscription and click on it.
Follow the prompts to find Contact Support and report your issue.
When communicating with support:
Mention your intention to request a refund due to no notification about the renewal.
Emphasize any lack of service usage.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Attached you will find the necessary documentation to support my request, if applicable.
Please confirm receipt of this email, as well as the status of my refund, within the next 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is being reviewed.
Please allow up to 2 business days for us to evaluate your request.
Processing
Your refund is currently being processed by our team.
Refund should be completed within 3-5 business days. Please check back for updates.
Refunded
Your refund has been successfully processed and funds have been returned.
You will see the funds in your account within 3-7 business days, depending on your bank.
Partially Refunded
A part of your payment has been refunded, typically due to service adjustments.
You will receive the partial amount within the stated timeframe for refunds.
Completed
The refund process is complete, and the transaction has been marked as finalized.
Your refund has been fully processed, and you can view your updated balance.
Canceled
Your refund request has been canceled, possibly due to missing information.
If you believe this is an error, please contact our office for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Northeast Spine and Sports, patients appreciate the transparent handling of their accounts and refunds when issues arise. Here are some realistic scenarios where users successfully claimed refunds:
Appointment Cancellation: A patient had to cancel their chiropractic appointment due to a last-minute scheduling conflict. They quickly reached out to Chiropractor Kirk's office, explaining the situation. The staff processed the refund for the appointment fee, ensuring the patient felt valued and understood.
Missed Session Refund: A member of a wellness package realized they could not attend their scheduled session due to unexpected travel. They contacted the clinic in advance to inform them of the situation. Chiropractor Kirk’s team arranged a refund for that session, allowing the patient to maintain their budget while acknowledging their commitment to health.
Package Plan Adjustment: After a few sessions in a wellness plan, a patient decided that they needed a different treatment frequency. They discussed this with Chiropractor Kirk’s staff, who facilitated a smooth change and issued a refund for the remaining balance in the previous package, reflecting the clinic's flexible approach to patient care.
Change in Treatment Plan: Following a consultation, a patient opted for a different treatment protocol. Upon review, they realized they had paid for a service they wouldn't use under the new plan. Chiropractor Kirk’s office promptly assisted with adjusting the billing and processing a refund for the unused service, demonstrating their commitment to patient-centered care.
The Easiest Way to Get a Chiropractor Kirk Refund
If you're frustrated trying to get a refund from Chiropractor Kirk—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Chiropractor Kirk is straightforward when you know where to look. Here are some efficient ways to keep tabs on your refund process:
Email Notifications: Check your email for updates from Chiropractor Kirk. You will receive a confirmation when your refund request is submitted, and subsequent emails will inform you about any changes in status.
Account Dashboard: Log in to your account on northeasternspineandsports.com. Navigate to the Account Dashboard where you can find a Refunds section specifically detailing your request and its current status.
Order History: Your refund progress can also be viewed in the Order History section. Here, you’ll find the details about all past transactions, including those for which you’ve requested refunds.
Billing Section: Within the Billing Section of your account, you will see a summary of all your payment activities, along with any initiated refunds. This area shows if your refund is still processing or has been completed.
Mobile App Notifications: If you are using Chiropractor Kirk’s mobile app, ensure that notifications are enabled. You will receive alerts regarding your refund status that can be checked directly from your phone.
Customer Support: For any uncertainties, contact Chiropractor Kirk’s customer support through the Help Center on the website or app. They can provide detailed updates about your specific refund request.
FAQ
If you forget to cancel your appointment on time, our policy generally does not allow for refunds. However, we understand that unexpected situations can arise, and we encourage you to contact our office directly to discuss your circumstances. We strive to provide support and may be able to offer alternatives.
Refund processing times can vary depending on the payment method used. Typically, you can expect to see the refund reflected in your account within 5 to 10 business days after it has been processed. Please keep in mind that your bank or credit card provider may have their own processing times that could affect the timing.
If you see a charge but do not have an active subscription, please contact our customer support team directly. They will help verify your account status and clarify any discrepancies. Be sure to have your payment information and any relevant details ready for a smoother resolution.
If you're unable to secure a refund directly from Chiropractor Kirk, consider reaching out to customer service again for further assistance. You may also want to escalate your request within their support system to explore additional options. Additionally, reviewing your account details may provide clarity on any specific policies that apply.
If Chiropractor Kirk is unable to issue a refund, review the refund policy outlined on the website for further clarification on eligibility. You may also consider reaching out to customer support again for additional assistance or to inquire about any specific requirements for refunds. Checking your account details related to the service may also provide further insights.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)