Many users often overlook billing until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to provide clarity on how refunds work at Christ Like Collection, outlining who is eligible and the steps needed to request a refund smoothly. Whether you have questions about the refund process or need assistance in getting your money back quickly, this guide has you covered.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Have your original order confirmation email that includes the order number and details of the items purchased.
Transaction ID - Locate the transaction ID from your payment method, which may be necessary for processing your refund.
Photographic Evidence - If applicable, take clear photos of any defective or incorrect items received, as this may support your claim.
Return Authorization Request - Submit a request for return authorization through your account on the Christ Like Collection website, if required.
Payment Method Details - Prepare the details of the payment method used for the purchase, for accurate processing of the refund.
Notes on Item Condition - Make a note of the item's condition, especially if it is unopened, used, or damaged.
Customer Account Information - Ensure you have access to your customer account, including your registered email and password, to facilitate communication.
Contact Method Preference - Decide your preferred method of communication with customer service (email or phone) to expedite the process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-7 working days
PayPal
1-3 working days
Apple Pay
2-5 working days
Google Pay
2-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Christ Like Collection
At Christ Like Collection, we prioritize our users' satisfaction and offer products that aim to inspire and uplift. Understanding your eligibility for refunds is crucial in ensuring that your experience aligns with your expectations. Refund eligibility is determined by specific scenarios related to the purchase of our merchandise and services. Here are the conditions under which you may qualify for a refund:
Defective or Damaged Items: If you receive a product that is defective or has been damaged during shipping, you may be eligible for a refund or exchange. Please retain all packaging and contact our support team within the specified timeframe for assistance.
Order Cancellation: If you change your mind about a purchase before the item has shipped, you might be able to cancel your order and receive a refund. Please refer to our cancellation policy outlined on the website.
Incorrect Item Received: Should you receive an item that does not match your order, you could be eligible for a replacement or refund. We recommend contacting customer service within a reasonable time frame to resolve this issue.
Subscription Services: For users enrolled in any subscription services, if you decide to cancel your subscription and it hasn’t renewed yet, you may be eligible for a pro-rata refund based on the remaining service period.
Returned Items: Items returned within the return window, in their original condition, may qualify for a refund. Ensure that you follow the return instructions provided at the time of purchase.
For specific inquiries regarding your order or subscription status, please reach out to our customer support team for personalized assistance.
Step-by-Step Process to Request Your Christ Like Collection Refund Like a Pro
If you purchased through Christ Like Collection.com:
Visit the Christ Like Collection website.
Log in to your account using your credentials.
Navigate to the Account Settings section.
Select Membership or Subscriptions.
Locate the subscription for which you want a refund.
Click on Request Refund.
In your message, mention that you were not notified of the renewal and that the account has been unused.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top.
Select Subscriptions.
Find and select the Christ Like Collection subscription.
Scroll down and tap on Report a Problem.
Choose the Refund option and specify that the subscription renewed without notice.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Profile Icon at the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find and select the Christ Like Collection subscription.
Tap on Cancel Subscription, then follow the prompts.
Go back to the Subscriptions page and select Request a Refund.
Mention that the subscription was not used and that you did not receive notice prior to renewal.
If you purchased through Roku:
Press the Home button on your Roku remote.
Navigate to the Streaming Channels section.
Select My Channels to find the Christ Like Collection app.
Highlight the channel and press the Star (*) button on your remote.
Scroll down to Manage Subscription.
Select Cancel Subscription to stop future billing.
To request a refund, contact Roku support directly and indicate that you did not receive a renewal notification and your subscription remained unused.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Christ Like Collection for Refund
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Subject: Refund Request – Christ Like Collection Account [Your Email]
Dear Christ Like Collection Team,
I hope this message finds you well.
I am writing to request a refund for the amount of [Amount] due to [describe reason].
Please find attached any relevant documentation to support my request.
I would appreciate your confirmation regarding this matter within 3-5 business days.
Your refund request has been received and is awaiting approval.
This status indicates that your refund is being reviewed. It can take up to 3 business days before it moves to the next status.
Processing
Your refund has been approved and is currently being processed.
Funds are being initiated for credit back to your payment method. Expect this step to take 5-7 business days to complete.
Refunded
The refund has been completed successfully, and the amount is credited to your account.
You will see the amount reflected in your account balance within 1-3 business days, depending on your bank's processing time.
Partially Refunded
A portion of your refund has been processed, while the remaining amount is still under review.
You will receive the refunded portion soon. The remaining balance is still being evaluated for eligibility.
Canceled
The refund request has been canceled, either by you or the merchant.
If you didn't initiate this action, please contact customer support to investigate.
Completed
Your refund process is fully completed, and no further action is required.
Congratulations! Your refund is finalized. Thank you for your patience.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Christ Like Collection, users often seek refunds for various reasons relating to their purchases and subscriptions. Here are some real user scenarios where refunds were successfully claimed:
Subscription Downgrade: A user decided to downgrade their subscription after realizing they were not utilizing all the premium features. After contacting customer support for assistance, they were able to receive a refund for the unused portion of the premium service, effectively transitioning to the basic plan seamlessly.
Order Cancellation: A customer accidentally ordered the wrong item from the Christ Like Collection's online store. Upon noticing the error, they quickly contacted customer support and explained the situation. They received a prompt refund for the canceled order, allowing them to place a new order for the correct item without any hassle.
Shipping Delay: A user experienced a significant shipping delay with their order, which was intended as a gift for a special occasion. After reaching out to customer service to discuss the issue, they were offered a refund on the shipping costs, which helped alleviate their frustration while they waited for the package to arrive.
Digital Product Access Issues: A subscriber faced difficulties accessing exclusive digital content that was part of their membership plan. After reporting the issue to customer support, they were granted a refund for the month as a gesture of goodwill while the technical difficulties were being resolved.
The Easiest Way to Get a Christ Like Collection Refund
If you're frustrated trying to get a refund from Christ Like Collection—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Christ Like Collection is straightforward and can be done efficiently through various channels. Here’s how to keep updated on your refund progress:
Email Notifications: After initiating a refund, check your email for updates from Christ Like Collection. They typically send a confirmation email and follow-up messages as your refund progresses. Look for emails with the subject line starting “Refund Status Update” for the latest information.
Account Dashboard: Log into your Christ Like Collection account and navigate to the Order History section. Here, you will find detailed information regarding your orders and the current status of your refunds. Any pending or processed refunds will be clearly marked.
Mobile App Alerts: If you use the Christ Like Collection mobile app, make sure to enable notifications. You’ll receive push alerts about your refund status directly on your device, keeping you informed without having to log in repeatedly.
Billing Section Insights: In your account settings, under the Billing section, you can also view recent transactions and their status. This includes any refunds that have been initiated, along with estimated timelines for processing.
Customer Support: If you have questions or need more specifics, contact Christ Like Collection’s customer support through the Help Center. They can provide details about the refund process and any actions you might need to take.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we cannot process a refund for that billing cycle. However, we encourage you to reach out to our customer support team, and they may be able to offer assistance or provide options for future payments.
Refunds typically take 3 to 5 business days to process once authorized. However, the exact time it takes for the funds to appear in your account can vary depending on your bank or payment provider's policies. If you have any concerns, it's best to reach out to them directly for more specific information.
If you notice a charge from Christ Like Collection but do not have an active subscription, please first check your account for any past subscriptions that may have been activated. If you still have questions or need assistance, contact our customer support team with the details of the charge, and we will be happy to help you resolve the issue.
If you're unable to receive a refund directly from Christ Like Collection, you may consider reaching out to customer service again for further assistance or clarification on your request. Additionally, reviewing your account details or escalating your inquiry within their support system might provide more options for resolution.
If Christ Like Collection refuses to issue a refund, you may want to carefully review their refund policy to understand the specific terms and conditions that apply to your situation. Additionally, consider reaching out to their customer support again for further clarification or to discuss alternative solutions. It might also be helpful to check your account details to ensure all relevant information has been provided.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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