Billing matters often remain in the background until an unexpected charge catches our attention, leaving many users uncertain about their options. This guide is designed to clarify how CLC Lodging refunds operate, who qualifies for these refunds, and the straightforward steps to request your money back swiftly. We understand that navigating these processes can be overwhelming, and our goal is to make it as seamless as possible for you.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your CLC Lodging account number and login credentials handy.
Reservation Details: Gather the specific reservation number(s) for the stay you are seeking a refund for.
Proof of Payment: Keep a copy of your payment receipt or transaction confirmation email from CLC Lodging.
Refund Reason: Prepare a clear explanation of the reason for your refund request, including any relevant circumstances.
Documentation of Issues: If applicable, collect any evidence related to the reason for your refund, such as photographs, correspondence, or service complaints.
Contact Information: Make sure you have updated contact details to receive follow-up communications from CLC Lodging regarding your refund.
Policy Review: Familiarize yourself with CLC Lodging's refund policy to ensure your request aligns with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Corporate Account
5-7 working days
PayPal
2-3 working days
Bank Transfer
3-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from CLC Lodging
At CLC Lodging, we aim to support our users by providing a variety of lodging solutions tailored for business travel. Understanding your rights and possibilities for refunds is essential when booking accommodations through our platform. Refund eligibility can vary based on the nature of your booking and specific circumstances related to your stay.
Cancellation of Reservations: If you need to cancel a reservation within the stipulated cancellation window, you may qualify for a refund or rebooking credit depending on the property's policy.
Booking Changes: If there are changes to your travel plans, such as modifications to dates or locations, you might be eligible for adjustments to your original payment or a refund, subject to the new booking terms.
Property-Specific Policies: Some lodging properties may have unique refund policies that could influence eligibility. It may be beneficial to review these on a case-by-case basis, as they can vary significantly.
No-show Situations: If you do not arrive at your booked location and the reservation is considered a no-show, this may affect refund eligibility according to the terms agreed upon at the time of booking.
Issues with Accommodation: In cases where the accommodation does not meet the expected standards or is unsatisfactory, users are encouraged to report the situation promptly. This may open up potential pathways to compensation or a refund based on the specific circumstances.
Account Management Issues: Users inquiring about account status, payment discrepancies, or billing clarifications can reach out for assistance to ensure accurate records and satisfaction regarding transactions.
We encourage users to review the specific terms related to their bookings and to reach out with any questions for further clarity on their refund eligibility.
Step-by-Step Process to Request Your CLC Lodging Refund Like a Pro
If you purchased through CLC Lodging.com:
Visit the CLC Lodging website and log into your account.
Navigate to the 'Account' section found in the top right corner.
Click on 'Billing History' to view your transactions.
Identify the transaction you wish to request a refund for.
Click on the 'Request Refund' link associated with that transaction.
Complete the form, clearly stating that the subscription renewed without notice.
Submit the request and keep an eye on your email for confirmation of receipt.
If you purchased through Apple:
Open the 'Settings' app on your device.
Tap on your Apple ID at the top of the screen.
Select 'Subscriptions' from the options.
Find CLC Lodging in the list of subscriptions.
Tap on the subscription to view details.
Select 'Cancel Subscription'; this action is required before requesting a refund.
Go to the 'Report a Problem' page at reportaproblem.apple.com.
Sign in and locate the CLC Lodging subscription.
Click 'Report' next to the appropriate purchase and select 'I'd like to request a refund.'
In the description, mention that the account was unused and provide specific details about your situation.
Submit your request and monitor for updates via email.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the hamburger menu (three horizontal lines) in the upper left corner.
Select 'Subscriptions' from the menu.
Find CLC Lodging in the subscriptions list.
Tap on it to see subscription details.
Click on 'Cancel Subscription'; this is an important step for the refund.
Go back to the Play Store home page and scroll to the bottom to tap on 'Account.'
Tap on 'Purchase History' to find the transaction.
Tap on the CLC Lodging charge and then select 'Request a Refund.'
Explain that the subscription renewed without notice and that the account was not utilized.
Submit your refund request and check for any emails regarding the outcome.
If you purchased through Roku:
Go to your Roku device and press the Home button on your remote.
Navigate to 'Streaming Channels' and open the Channel Store.
Find the CLC Lodging channel in your list of installed channels.
Access the channel options and select 'Manage Subscription.'
Click on 'Cancel Subscription'; ensure that this is done before requesting a refund.
Visit my.roku.com and sign into your account.
Select 'My Account' and scroll down to 'Purchase History.'
Locate the charge for CLC Lodging and click on it.
Use the provided link or email regarding refunds to submit your request.
Mention that the subscription renewed without notice in your request message.
Wait for a response on your refund request via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I hope this message finds you well. I am writing to inquire about a billing situation related to my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount].
I have attached documentation that supports my request for your reference.
Could you please confirm receipt of this email and provide an update within 3-5 business days?
Thank you for your attention to this matter. If you need any further information, please feel free to contact me at [Your Phone Number].
Sincerely, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is being reviewed.
You will be notified when the review is complete, typically within 2-3 business days.
Processing
Your refund request is currently in process.
Funds may take 5-10 business days to reflect in your account once processing is complete.
Refunded
Your refund has been successfully issued.
You should see the refunded amount in your account shortly, depending on your bank.
Partially Refunded
A portion of your total was refunded.
Check your account for the refunded amount; the remaining balance may still be pending.
Completed
The refund process is fully completed.
You can rest assured that your funds have been completely processed.
Canceled
Your refund request has been canceled.
You will not receive a refund for this transaction; if there was an error, contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Refunds at CLC Lodging can occur in various scenarios, often stemming from changes in travel plans or account management inquiries. Here are a few examples of when users successfully claimed refunds:
Unexpected Travel Cancellation: A user booked extended lodging through CLC for a business trip but had to cancel due to an unexpected work conflict. After contacting customer service, they provided appropriate documentation and received a full refund for their reservation.
Account Update Issue: An account holder realized that their subscription plan was upgraded mistakenly during a website update. Upon reviewing their account details and contacting support, they clarified the situation and were refunded the difference between the upgraded plan and the original plan.
Booking Date Change: A family had booked accommodations for a long weekend but needed to change the dates just a few days before arrival. They communicated with CLC Lodging's customer support, successfully rescheduled their dates, and received a refund for the original booking to apply towards the new reservation.
Service Interruption During Stay: A customer experienced unexpected maintenance work during their stay that affected their experience. After reporting the issue to the CLC team, they received a partial refund as a goodwill gesture, acknowledging the inconvenience caused by the interruption.
The Easiest Way to Get a CLC Lodging Refund
If you're frustrated trying to get a refund from CLC Lodging—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Keeping track of your refund status with CLC Lodging is easy and efficient if you know where to look. Here are some specific tips to help you stay informed about your refund progress:
Email Notifications: CLC Lodging sends email updates regarding your refund status. Be sure to check your inbox for emails titled 'Refund Status Update' which will detail the progress of your refund.
Account Dashboard: Log into your CLC Lodging account and navigate to the Account Dashboard. Here, you can view the status of your refund directly under the Billing section, which provides real-time updates.
Order History: In your account settings, check the Order History section. Each transaction will have a status indicator that reflects whether your refund is pending, completed, or denied.
Mobile App Updates: If you use the CLC Lodging mobile app, you can receive instant notifications about your refund status. Ensure your app notifications are enabled to stay up-to-date.
Live Chat Support: For specific inquiries about your refund, use the live chat feature available on the CLC Lodging website. Customer service representatives can provide detailed information on your refund status.
FAQ
If you forgot to cancel your reservation on time, CLC Lodging typically adheres to their cancellation policy, which may not allow for a refund in such cases. However, you may contact their customer service for assistance, as they can provide specific guidance or make exceptions based on individual circumstances.
Refund processing times can vary depending on your bank or credit card company. Typically, you can expect to see the refund reflected in your account within 5 to 10 business days after it has been processed by CLC Lodging. If you have any questions about the status of your refund, feel free to reach out to customer service for assistance.
If you notice a charge from CLC Lodging but do not have an active subscription, we recommend checking your account for any previous bookings or trips that may have resulted in a fee. If you still have questions or need assistance, please contact our customer service for clarification and support.
If you are unable to obtain a refund directly from CLC Lodging, consider reaching out to customer service again for further clarification or assistance. You can also explore escalating your request within their support system for additional support. Additionally, reviewing your account details and any applicable policies may help you understand your options better.
If CLC Lodging indicates that a refund cannot be issued, you may want to review their refund policy for clarity on eligibility criteria. Additionally, consider reaching out to their customer support team again for further assistance or to explore your options based on your specific situation. Checking your account details for any updates or communications regarding your request may also provide further insight.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)