Many users often overlook billing details until they encounter an unexpected charge, such as an automatic subscription renewal. This guide is designed to clarify how refunds for Cleanly AI: Smart Cleaner work, outline eligibility criteria, and provide a clear step-by-step process for requesting a refund efficiently. With this information, you can easily navigate the refund process and ensure that you're taken care of when it comes to your finances.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and username associated with your Cleanly AI account.
Transaction ID: The unique ID for the transaction you are requesting a refund for, found in your payment confirmation email.
Service Date: The date when the service was provided, which can help in identifying the specific transaction.
Proof of Payment: A screenshot or copy of the receipt showing the charge for the service rendered.
Refund Reason: A clear explanation of why you are requesting the refund, such as service dissatisfaction or billing errors.
Chat/Support History: Any relevant correspondence you had with Cleanly AI's support team regarding the issue.
Subscription Details: If applicable, your current subscription plan information, including renewal dates and coverage details if it considers a subscription model.
Photos or Evidence: Any pictures or documentation supporting your refund claim, if the issue pertains to the service quality.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Cleanly AI: Smart Cleaner
At Cleanly AI: Smart Cleaner, we strive to provide a seamless experience for our users by offering high-quality digital cleaning services. Understanding your rights and eligibility for refunds is important as it allows you to manage your account and services effectively.
Users may find themselves in various situations regarding their subscription or service usage that could impact refund eligibility. Below are specific scenarios related to Cleanly AI: Smart Cleaner where users might be eligible for a refund:
Service Interruption: If a user experiences an unexpected service interruption due to technical issues with Cleanly AI: Smart Cleaner, they may qualify for a refund for the affected time period.
Unsatisfactory Service: If a user believes that the cleaning service rendered did not meet the expected quality standards outlined in the service description, they might be eligible for a refund, subject to submissions of feedback and complaints through the appropriate channels.
Account Mismanagement: In cases where users encounter difficulties managing their subscription, such as inability to access their account or services due to system errors, they may qualify for a refund for any service not rendered during that period.
Billing Clarifications: If a user has questions regarding unusual billing events related to their subscription, it may be beneficial to inquire about potential resolutions or adjustments that could apply to the billed amount.
Trial Period Discrepancies: Users participating in any promotional trial period may qualify for a refund if there are discrepancies in the trial offer terms that impact their billing after the trial ends.
It is essential for users to reach out to Cleanly AI: Smart Cleaner’s support team to discuss any of these situations for clarity on eligibility and the process to follow for refund requests.
Step-by-Step Process to Request Your Cleanly AI: Smart Cleaner Refund Like a Pro
If you purchased through Cleanly AI: Smart Cleaner.com:
Go to the Cleanly AI: Smart Cleaner website and log into your account.
Navigate to the Account Settings section.
Select the Billing tab.
Look for Payment History to find the transaction you want to refund.
Click on Request Refund next to the relevant transaction.
In the message field, mention that your subscription renewed without prior notice and that the service has been unused.
Submit the refund request and check your email for a confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and select Cleanly AI: Smart Cleaner from your list of subscriptions.
Scroll down and tap on Report a Problem.
Select the relevant transaction and choose Request a Refund.
In the provided message, note that the subscription renewed unexpectedly and that you have not used the service.
Complete the process and wait for Apple to respond.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select Account.
Choose Purchase History.
Find the Cleanly AI: Smart Cleaner transaction.
Tap on it and then choose Request a Refund.
In your message, indicate that the subscription renewed without notice and that it has been unused.
Follow any prompts to finalize your request.
If you purchased through Roku:
Visit the Roku website and log into your account.
Navigate to the Manage Account section.
Select Your Subscriptions.
Find the Cleanly AI: Smart Cleaner subscription and click on it.
Choose Request Refund.
In the request form, say that the renewal was unexpected and that the service has been unused.
Submit the request and monitor for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Cleanly AI: Smart Cleaner for Refund
I would like to request a refund in the amount of [Amount].
Please find attached documentation supporting my request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
Typically takes 1-3 business days. You'll be notified once the status changes.
Processing
Your refund is currently being processed by our system.
This can take up to 5 business days as we verify the details of your request.
Refunded
Your refund has been approved and completed successfully.
You should see the amount credited back to your original payment method within 3-5 business days.
Partially Refunded
A portion of your refund has been approved and processed.
Check your account for the credited amount; details on the remaining balance will be provided.
Completed
The refund process is finished, and no further action is required.
This indicates that all transactions related to your refund are finalized.
Canceled
Your refund request has been canceled.
If you believe this is in error, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Cleanly AI: Smart Cleaner is designed to provide seamless cleaning service management through an easy-to-use interface. Users often encounter situations where they may need to claim refunds for a variety of reasons, and here are some scenarios demonstrating how customers successfully obtained refunds.
Subscription Plan Downgrade: A user decided to downgrade their subscription plan after realizing they no longer needed weekly cleanings. Upon contacting customer support, they received a prompt refund for the difference in the billing cycle, reflecting the adjusted plan.
Service Interruption: During a scheduled cleaning, the service was interrupted due to an unforeseen circumstance. After reporting the situation through the app, the user was issued a refund for the missed session, ensuring they felt valued and compensated for the inconvenience.
Incorrect Billing Amount: A customer noticed an unexpected increase in their monthly charge after changing their address. Upon reaching out for clarification, they learned that the new location had a different pricing structure. The customer service team quickly resolved the discrepancy and processed a refund for the overcharge.
Accidental Upgrade: A user mistakenly upgraded their subscription while navigating the app. After realizing the error, they contacted support to reverse the change. The team promptly handled the request and refunded the additional charge, restoring the user’s original plan without hassle.
The Easiest Way to Get a Cleanly AI: Smart Cleaner Refund
If you're frustrated trying to get a refund from Cleanly AI: Smart Cleaner—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Cleanly AI: Smart Cleaner is made simple through multiple channels of communication and tracking features. Here’s how to efficiently stay updated on your refund progress:
Email Notifications: Check your registered email for updates regarding your refund status. Cleanly AI sends detailed emails notifying you when your refund request has been initiated, approved, and when the funds are expected to be processed.
In-App Notifications: If you use the Cleanly AI mobile app, make sure to enable notifications. The app provides real-time updates on your refund status directly in the notification center, so you won't miss important alerts.
Account Dashboard: Log into your Cleanly AI account and navigate to the Order History section. Here, you can view the status of your refund requests alongside all order details. A status indicator will clearly show whether your refund is pending, approved, or processed.
Billing Section: The Billing section of your account will also detail any financial transactions related to your refund, including dates and amounts. This is particularly useful if you need to reconcile your account or verify refund amounts.
Refund Progress Information: Cleanly AI provides detailed information about the progress of your refund, including timestamps for each stage of the refund process. This transparency helps you understand where your refund stands at any given time.
Customer Support: If you have any further questions or concerns about your refund, you can reach out to Cleanly AI’s customer support through the in-app chat feature, where representatives can provide personalized updates and assistance regarding your refund status.
FAQ
Refunds for subscriptions are typically not issued if the cancellation deadline is missed. We encourage users to manage their subscriptions proactively to avoid unexpected charges. For specific inquiries, please reach out to our customer support team for assistance.
Refunds typically take 3 to 5 business days to process after they have been initiated. However, depending on your bank or payment provider, it may take additional time for the funds to appear in your account. We appreciate your patience during this process.
If you notice a charge but do not have an active subscription, please first verify your account status within the app. If everything appears correct, contact our support team with the details of the charge, including the date and amount, so we can assist you further.
If you are unable to secure a refund directly from Cleanly AI: Smart Cleaner, consider reaching out to their customer service team once more for further assistance. You might also look into escalating your request within their support system for additional resolution options. Additionally, reviewing your account details may help clarify any misunderstandings related to your refund.
If Cleanly AI: Smart Cleaner refuses to issue a refund, consider reviewing the refund policy for specific eligibility criteria. You can also contact customer support again for further clarification or assistance. Additionally, ensure that your account details are accurate and up to date to facilitate the process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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