Many users often overlook billing details until an unexpected charge catches their attention, particularly when subscriptions renew automatically. This guide is designed to help you navigate the refund process for Cleo AI and Trash Disposal (cleri.ai), outlining who is eligible for a refund and providing clear steps to request your money back efficiently. Whether you're a longtime user or trying out the services for the first time, understanding how refunds work can save you time and stress.
What You Should Prepare Before Applying For Refund
Account Information: Have your Cleo AI account details ready, including the registered email address and any usernames associated with your account.
Transaction ID: Locate the transaction ID or order number specific to the service or disposal you are seeking a refund for.
Service Receipt: Prepare a copy of the receipt or confirmation email related to the transaction, which outlines the details of the service provided.
Refund Request Reason: Clearly outline the reason for requesting the refund, whether it be service dissatisfaction, cancellation, or a missed service.
Historical Service Records: Collect any previous correspondences or records related to the service in question to provide context.
Payment Method Details: Have information regarding your payment method handy, including card type, last four digits, or PayPal account details as necessary.
Follow-up Documentation: If applicable, any photographic evidence or documentation of the service issues you encountered can be helpful.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Cleo AI and Trash Disposal
At Cleo AI and Trash Disposal, we aim to provide a seamless customer experience. Users engaging with our services have specific rights regarding refunds, which can vary based on the nature of their subscription and the services provided. Here, we clarify the situations in which you might be eligible for a refund based on your interaction with our platform.
Service Disruptions: If there is a significant and prolonged disruption in the service provided by Cleo AI, users may be eligible for a refund for the period affected.
Billing Errors: In instances where users believe they have been billed incorrectly for their subscription or service usage, they might be eligible for a refund upon reviewing their account details.
Subscription Cancellations: After a subscription has been canceled, users may qualify for a refund if it's within the stipulated refund period defined in the service agreement.
Performance Issues: Users experiencing consistent performance issues with the AI service may be eligible for a partial refund, depending on the severity and duration of the issues.
Account Management Changes: If a change in account status affects billing cycles or amounts, users may inquire about qualifying for a refund based on their unique circumstances.
Customers are encouraged to review their specific situations and consult our support team for guidance on the eligibility of refunds based on these outlined circumstances.
Step-by-Step Process to Request Your Cleo AI and Trash Disposal Refund Like a Pro
If you purchased through Cleo AI and Trash Disposal.com:
Visit the Cleo AI and Trash Disposal website and log into your account.
Navigate to the 'Account Settings' section, usually found in the top-right corner.
Click on 'Billing' or 'Subscriptions' in the menu options.
Locate the active membership or subscription you wish to refund.
Select the 'Request Refund' option next to the billing details.
In the message box, propose your refund by stating that the subscription renewed without notice.
Submit your refund request and check your email for confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select 'Subscriptions' from the list of options.
Find and select your Cleo AI and Trash Disposal subscription from the list.
Tap on 'Cancel Subscription' if necessary. Then, proceed to request a refund by opening the Apple website.
Navigate to the 'Report a Problem' page and sign in with your Apple ID.
Find the Cleo AI and Trash Disposal charge and select 'Report a Problem.'
Choose 'Request a Refund' and specify reasons—emphasizing that the account was unused works well.
Submit the request and monitor your email for updates.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top-right corner.
Select 'Payments & subscriptions' from the menu.
Tap on 'Subscriptions' and find your Cleo AI and Trash Disposal subscription.
Select 'Cancel Subscription.'
After cancellation, go back to 'Payments & subscriptions' and then 'Budget & history.'
Find the transaction, tap on it, and select 'Report a problem.'
Choose 'I’d like to request a refund' and explain that the renewal was unexpected.
Submit your request and keep an eye on your email for responses.
If you purchased through Roku:
Log into your Roku account on the Roku website.
Navigate to 'Manage your subscriptions.'
Find your Cleo AI and Trash Disposal subscription in the list.
Click on 'Cancel subscription' if cancellation is needed for the refund request.
Visit the Roku support page and scroll to the 'Contact Us' section.
Select 'Live Chat' or 'Email us' based on your preference.
In your message, state clearly that you’d like a refund due to the subscription renewing unexpectedly.
Send your message and wait for a response regarding your refund.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Cleo AI and Trash Disposal for Refund
Script
Copy
Subject: Refund Request – Cleo AI and Trash Disposal Account [Your Email]
Dear Cleo AI and Trash Disposal Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
I have attached relevant documentation to assist with this request.
Please confirm receipt of this email and my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but not yet processed.
Your request is under review and you will be notified once it is processed, usually within 3-5 business days.
Processing
The refund is currently being processed by our team.
The refund is on its way to completion, and you can expect an update shortly.
Refunded
The refund has been successfully completed.
You should see the amount credited back to your original payment method within 3-7 business days.
Partially Refunded
A portion of the transaction amount has been refunded.
Only part of your payment has been returned. The remaining amount will not be refunded unless a new request is made.
Cancelled
The refund request has been cancelled.
Your refund request is no longer active. If you want to pursue a refund, you will need to submit a new request.
Completed
The refund process is fully completed, and no further action is required.
Your refund is finalized, and you can view the details in your transaction history.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the world of Cleo AI and Trash Disposal, users often find themselves navigating various account situations that may lead to successfully claiming a refund. Below are some real user scenarios that reflect common interactions with the service.
Subscription Downgrade: A customer realized that their current subscription plan was more than they needed for their small household. After exploring the features of a lower-tier plan, they requested a downgrade and received a prorated refund for the billing difference, allowing them to make the most of the appropriate features without any loss of value.
Service Interruption: During a scheduled trash collection day, a user experienced an unexpected service interruption due to severe weather conditions. The user contacted Cleo AI to inquire about the interruption and was pleasantly surprised when they were issued a refund for that week’s service due to the inconvenience caused.
Incorrect Billing Amount: A user noticed an unusually high charge on their billing statement. After reviewing their account with a customer service representative, they learned that a miscalculation had occurred. Cleo AI promptly corrected the error and processed a refund for the excess amount charged, ensuring the user felt supported throughout the process.
Change in Service Frequency: A customer decided to switch from weekly to bi-weekly trash collection to better suit their needs. Upon adjusting their subscription, they were proactive in checking if any credits would apply. Cleo AI confirmed the adjustment and provided a refund for the remaining balance of the previous weekly plan, aligning with the customer’s new preferences.
The Easiest Way to Get a Cleo AI and Trash Disposal Refund
If you're frustrated trying to get a refund from Cleo AI and Trash Disposal—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Cleo AI and Trash Disposal is a straightforward process. Whether you're using our mobile app or web interface, here are efficient ways to stay updated on your refund:
Email Notifications: After you initiate a refund, keep an eye on your email. Cleo AI sends detailed updates to the email address linked to your account, providing timelines and any necessary actions you may need to take. Look for emails with the subject line 'Refund Status Update.'
In-App Notifications: If you're using the Cleo AI mobile app, check your notifications for real-time updates on your refund. Our app will alert you when there are changes to your refund status.
Account Dashboard: Log into your account on our website and navigate to the 'Order History' section. Here, you’ll find a comprehensive overview of your transactions, including any pending refunds. Each refund entry includes the status and an estimated processing time.
Billing Section: Within your account, check the 'Billing' section for a dedicated area showing all transactions including refunds. This will include detailed information on the amount being refunded and its current progress.
Customer Support: If you have questions regarding your refund status that aren’t clear from the notifications or dashboard, reach out to our customer support team via the help chat feature in the app or website. They can provide specific insights into your refund process and timeline.
FAQ
If you forget to cancel your subscription on time, refunds may not be issued for the most recent billing period, as outlined in our refund policy. We recommend reviewing your account settings and contact customer support for assistance; they can provide guidance based on your specific situation.
Refund processing times can vary based on your financial institution, but typically, it may take 5 to 10 business days for the refund to appear in your account. Please allow for this timeframe, as each bank may have different processing schedules.
If you notice a charge but don't have an active subscription, please check your account for any previous subscriptions that may still be active or confirmed. If you believe this is an error, reach out to customer support with your account details for further assistance.
If you are unable to obtain a refund directly from Cleo AI and Trash Disposal, consider reaching out to customer service again for further assistance. You may also look into escalating your request within their support system to ensure that your concerns are addressed. Reviewing your account details and transaction history can also provide clarity and help guide your next steps.
If Cleo AI and Trash Disposal denies your refund request, consider reviewing their refund policy for further guidance. You may also reach out to customer support once more for clarification or assistance regarding your situation. Additionally, check your account details to ensure everything is accurately documented.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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