In the world of subscription services, it's easy to overlook billing details until an unexpected charge catches your attention—especially when it comes to automated renewals. This guide is designed to help you navigate the refund process for Coach Call AI, ensuring you understand who is eligible and the steps needed to request your money back swiftly. By following these clear instructions, you can feel confident and empowered as you manage your subscriptions.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your registered email address and account ID associated with your Coach Call AI account.
Transaction ID: Locate the transaction ID or order number from your payment receipt for the service you are seeking a refund for.
Service Type: Specify the type of service purchased (e.g., one-on-one coaching session, subscription plan) to expedite the refund processing.
Payment Method Details: Have information on the payment method used (credit card, PayPal, etc.) for verification purposes.
Refund Reason: Prepare a clear explanation for the refund request, including specific issues (e.g., dissatisfaction with services, technical problems).
Supporting Documents: Gather any relevant emails, receipts, or screenshots that support your claim if technical issues occurred.
Service Usage Evidence: If applicable, provide evidence of service usage (e.g., session logs) to clarify the context of your refund request.
Cancellation Policy Review: Reference the cancellation and refund policy from Coach Call AI’s website to ensure your request aligns with their terms.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Coach Call AI
At Coach Call AI, our users access personalized AI-driven coaching services designed to enhance their productivity and personal development. Understanding your rights regarding refunds is essential in managing your subscription effectively. While Coach Call AI strives to provide valuable services, there are specific situations in which users may qualify for a refund based on their individual circumstances.
Subscription Cancellation: If you have canceled your subscription before the renewal date but still notice a charge, you may be eligible for a refund for the unused portion of your subscription.
Service Disruption: In cases where users experience significant service interruptions that prevent them from utilizing the coaching services, a refund request may be considered.
Billing Errors: If you believe that there has been an inconsistency in the billing amount for your subscription, you might qualify for a refund.
Account Downgrade: If you decide to downgrade your subscription plan, the changes may affect your billing cycle and potential refunds for the remaining higher-tier service fees.
Trial Period Terms: Users taking advantage of a trial period may request a refund if the terms of the trial were not met or communicated clearly.
Please note that all refund requests will be assessed on a case-by-case basis in alignment with Coach Call AI's policies, ensuring a fair evaluation of individual circumstances.
Step-by-Step Process to Request Your Coach Call AI Refund Like a Pro
If you purchased through CoachCall.ai:
Visit the Coach Call AI website and log into your account.
Navigate to the Account Settings section.
Click on Billing Information or Subscription Details.
Locate your recurring membership information.
Find and select the Request Refund option.
Fill out the refund request form, mentioning that the subscription renewed without notice or that the account was unused.
Submit the request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top.
Select Subscriptions.
Find and select your Coach Call AI subscription.
Tap Cancel Subscription if you plan to stop payments.
Go back to the App Store, and scroll down to Purchased.
Locate Coach Call AI and tap on it, then select Report a Problem.
Choose Request a Refund and explain that the subscription renewed unexpectedly.
Submit and await a response.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) at the top left.
Select Subscriptions.
Find and click on your Coach Call AI subscription.
Tap Cancel Subscription if you want to stop future charges.
Next, go back to the Google Play menu and select Account.
Tap on Purchase History and find your Coach Call AI transaction.
Tap on the transaction and select Request a Refund.
Clearly mention your subscription renewed without notice and that you did not use the service.
Submit your request and check your email for confirmation.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Click on your profile icon and select My Account.
Scroll down to the Manage Account section.
Select Manage Your Subscriptions.
Find your Coach Call AI subscription and click on Unsubscribe.
To request a refund, you will need to visit the Roku Support page.
Look for the option that states Request a Refund.
Fill out the form mentioning that you were unaware of the renewal and that you have not used the subscription.
Submit the request and wait for a response via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Coach Call AI for Refund
Script
Copy
Subject: Refund Request – Coach Call AI Account [Your Email]
Dear Coach Call AI Support Team,
I hope this message finds you well.
I am writing to formally request a refund due to [describe reason].
The refund amount I am requesting is [Amount].
If applicable, I have attached documentation to support my request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
You will be notified once the refund is processed, typically within 3-5 business days.
Processing
The refund is currently being processed by our team.
This usually takes 2-4 business days, and you can expect an update soon.
Refunded
Your refund has been successfully processed and the amount is returned to your account.
Check your account balance to confirm the transaction, which may take 5-7 business days to reflect.
Partially Refunded
A portion of your refund request has been approved and processed.
Review the details in your account for the amount refunded and contact support for questions.
Completed
The refund process has been finalized.
You can now view the details in your account and download your updated invoice.
Canceled
The refund request has been canceled, either by you or by our team.
If you did not request this, please contact support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Coach Call AI provides valuable coaching and AI-driven insights for users looking to improve their personal or professional lives. However, there are instances where users need to navigate refund requests. Below are some scenarios illustrating how refunds were successfully claimed:
Subscription Upgrade Issue: A user upgraded their subscription to access premium features for a specific coaching program, but upon realizing the upgraded plan was not suitable for their needs, they contacted customer support within the refund window. After clarifying their situation, they received a refund for the difference between the two plans.
Service Interruption: During a scheduled coaching session, a user experienced a technical glitch that prevented them from accessing the call. They reached out to Coach Call AI’s support team to explain the issue, and after verifying the situation, they were issued a refund for the missed session.
Accidental Subscription Renewal: A user inadvertently forgot to cancel their trial subscription before it renewed automatically. After realizing the oversight, they promptly contacted Coach Call AI’s support, explained the situation, and received a full refund as it was within the refund policy timeframe.
Billing Query for Group Package: A user who subscribed to a group coaching package noticed an unexpected charge related to an additional session. They contacted customer support to inquire about the charge, and upon review, it was clarified that the session was billed in error. The team processed a refund for that session seamlessly.
The Easiest Way to Get a Coach Call AI Refund
If you're frustrated trying to get a refund from Coach Call AI—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
If you've recently requested a refund through Coach Call AI, tracking your refund status efficiently is crucial for staying informed. Here are the key steps you can take to monitor your refund progress using the specific features and tools provided by Coach Call AI.
Check Your Email for Updates: Coach Call AI sends automated email notifications regarding your refund status. Look for emails with the subject line "Refund Update" which will provide details about your request and any changes in status.
Visit Your Account Dashboard: Log into your Coach Call AI account and navigate to the Account Dashboard. Here, you will find a dedicated section for billing where you can view your transaction history, including refunds.
Access the Order History: Within your account, go to the Order History section. This will give you a chronological list of your purchases, including any pending refunds. Each refund entry will indicate its current status.
Use In-App Notifications: If you have the Coach Call AI mobile app, enable notifications to receive real-time updates on your refund status. Check the app’s notification center for alerts regarding your refund.
Contact Support for Detailed Information: If your refund status is unclear or has not updated, reach out to Coach Call AI support through the app or website. They can provide specific insights regarding your refund progress.
FAQ
Refunds for missed cancellations depend on the specific terms of your subscription. If you forgot to cancel on time, we recommend reaching out to our customer support team to see if any accommodations can be made based on your situation. We are here to help and want to ensure you have a positive experience.
Refunds from Coach Call AI typically take 5 to 10 business days to process, depending on your bank or payment method. Once initiated, you should see the credit reflected in your account during this timeframe. If it doesn’t appear after this period, feel free to reach out for assistance.
If you notice a charge but do not have an active subscription, please check your account for any previous subscriptions you may have forgotten about. If everything looks correct, reach out to our support team through the contact form on our website, providing details of the charge, and they will assist you in resolving the issue.
If you are unable to secure a refund directly from Coach Call AI, consider reaching out to their customer service team again for further assistance. You may also want to escalate your inquiry within their support system for additional guidance. Additionally, reviewing your account details and payment history could provide more context for your request.
If Coach Call AI refuses to issue a refund, we recommend reviewing the refund policy to understand the criteria for refunds. Additionally, consider reaching out to customer support again for further clarification or assistance. It may also be helpful to double-check your account details to ensure everything is in order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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