Billing is often an afterthought until an unexpected charge catches us off guard, such as an automatic subscription renewal. This guide is designed to clarify how refunds through Collection Bureau Services, Inc. work, who qualifies for them, and the straightforward steps to request your money back quickly. Understanding the process can alleviate any stress related to billing concerns and ensure you receive any funds due to you without hassle.
What You Should Prepare Before Applying For Refund
Account Information: Your account number with Collection Bureau Services, Inc. to help locate your account quickly.
Transaction ID: The unique identifier for the transaction in question to expedite the refund process.
Proof of Payment: A copy of your payment receipt or bank statement proving the transaction occurred.
Service Agreement: Any documentation related to the service you engaged with, including terms and conditions.
Refund Request Form: If available, fill out the specific refund request form provided by Collection Bureau Services, Inc.
Description of the Issue: A clear and concise summary detailing the reason for your refund request.
Correspondence Records: Keep copies of any communication with Collection Bureau Services, Inc. regarding the service or refund request.
Cancellation Confirmation: If applicable, proof of cancellation of the service or subscription related to your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Debit Card
3-5 working days
Bank Transfer
5-7 working days
Check
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Collection Bureau Services, Inc.
At Collection Bureau Services, Inc., understanding your rights regarding payments and potential refunds is important. As a provider of collection services, the company operates with a focus on transparency and customer support in all account management situations. While refunds may not be commonplace, there are specific circumstances under which users might be eligible for consideration of a refund based on their unique situations.
Incorrect account information: If there was an error in the account details associated with your service, which directly affected billing, you may qualify for a refund.
Service not rendered: In cases where a service was not provided as agreed upon and documented, users might be eligible for a refund request.
Prolonged service interruptions: If there were significant delays or interruptions in service without prior notice, this could lead to eligibility for a potential refund.
Request for cancellation: Users who have successfully completed a cancellation request in accordance with the service terms and experienced billing past that point may have grounds for refund consideration.
Billing discrepancies: Should there be a noticeable discrepancy in billing that requires clarification, customers can inquire about their eligibility for a refund based on the findings.
It is important that users maintain clear communication with Collection Bureau Services, Inc. regarding their accounts. Inquiries can provide clarity on specific situations and the potential for refunds due to individual circumstances.
Step-by-Step Process to Request Your Collection Bureau Services, Inc. Refund Like a Pro
If you purchased through collectionbureau.biz:
Visit the Collection Bureau Services, Inc. website.
Scroll to the bottom of the homepage and click on the Contact Us link.
Fill out the contact form with your name, email, and account details.
In the message section, clearly state that you are requesting a refund for your membership.
Mention that the subscription renewed without your notice.
Emphasize that the account was not utilized during the billing period.
Submit the form.
Check your email for a confirmation message. If you do not receive one within 48 hours, follow up via email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the subscription for Collection Bureau Services, Inc. and tap on it.
Scroll down and tap on Report a Problem.
Select Request a Refund.
In the comments section, say your subscription renewed without warning and that you did not use the service.
Submit your refund request.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find the Collection Bureau Services, Inc. subscription and tap on it.
Tap on Cancel Subscription to stop future charges.
Next, open the Web Browser and go to the Google Play Help Center.
Navigate to the Request a refund link.
Fill out the request form, mentioning that you were not notified of the renewal and that the service was unused.
Submit the request.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to the Manage Account section.
Locate the listing for Collection Bureau Services, Inc. under active subscriptions.
Cancel the subscription if necessary to prevent further billing.
Scroll to the bottom of the page and click on Contact Us.
Fill out the form, specifying you want a refund for your subscription.
Clarify that your subscription renewed without a reminder and that you did not use the account.
Submit the form and keep an eye on your email for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Collection Bureau Services, Inc. for Refund
Script
Copy
Subject: Refund Request – Collection Bureau Services, Inc. Account [Your Email]
Dear Collection Bureau Services, Inc.,
I hope this message finds you well.
I am writing to address a billing matter related to my account. [describe reason]
As a result, I would like to request a refund in the amount of [Amount].
I have attached the relevant documentation for your review, if applicable.
Could you please confirm the receipt of this request and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
This status indicates that our team is currently evaluating your request. Please allow up to 3 business days for processing.
Processing
Your refund is being processed through our systems.
Your refund is in progress, and it typically takes 5-7 business days to complete this stage.
Refunded
The refund has been successfully issued to your original payment method.
You will receive the refunded amount in your account within 3-10 business days, depending on your bank's processing speed.
Partially Refunded
A portion of your refund has been processed while the remainder is under review.
Check your account, as a partial refund may have already been credited and the remaining amount is still being worked on.
Completed
The refund process has been finalized and all funds have been returned.
You can confirm the receipt of funds in your account, and no further action is needed.
Canceled
The refund request has been canceled, either by you or due to non-compliance with our policies.
If you believe this status is incorrect, please contact our support team for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Collection Bureau Services, Inc., customers occasionally require assistance with refunds due to various legitimate situations. Below are some specific scenarios where users successfully claimed refunds by engaging with our services.
Service Adjustment Request: A customer realized they had opted for an annual plan but only needed the service for a few months. After contacting customer support for clarification, they were able to adjust their plan and receive a refund for the unused months as part of our flexible billing policy.
Subscription Upgrade Confusion: After upgrading their subscription mid-cycle, a client noticed that they had been billed for both the old and new subscriptions due to a timing overlap. Upon reaching out to our support team, they were guided through the process of resolving the issue and successfully received a refund for the excess charge.
Account Inactivity: A user who had been inactive for an extended period was auto-renewed into a monthly subscription. When they returned and noticed the charge, they contacted customer support, who promptly verified the inactivity and issued a refund for the most recent billing cycle, ensuring no charges for services they did not utilize.
Service Disruption Compensation: Due to a temporary service interruption, a long-term subscriber reached out to inquire about their billing. After assessing the duration of the service disruption, they were offered a partial refund for the month as a gesture of goodwill, affirming our commitment to customer satisfaction.
The Easiest Way to Get a Collection Bureau Services, Inc. Refund
If you're frustrated trying to get a refund from Collection Bureau Services, Inc.—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Collection Bureau Services, Inc. is straightforward and efficient, thanks to our dedicated systems and communication methods. Here are some specific tips to help you stay updated on your refund progress:
Check Your Email: Collection Bureau Services, Inc. sends out critical updates regarding your refund via email. Look for messages that include your refund request number and detailed status updates, ensuring you don't miss any important notifications.
Use the Account Dashboard: Log in to your account on our website to access your Account Dashboard. Here, you can view the specific details of your refund status, including whether it has been approved, processed, or is pending.
Monitor In-App Notifications: If you use our mobile app, enable notifications to receive real-time updates about your refund. These notifications will alert you instantly when there is a change in your refund status.
Review Order History: Navigate to the Order History section of your account. Each order will display relevant information, including any associated refunds, allowing you to track your request step-by-step.
Access the Billing Section: Our Billing Section provides comprehensive details about your transactions and refund requests, allowing you to track your financial history easily, including pending refunds.
Use the Refund Progress Tool: Utilize our specific Refund Progress Tool, found in your dashboard. This feature visually represents where your refund is in the process, making it easier to understand the timeline and status at a glance.
FAQ
Unfortunately, if you forget to cancel your service with Collection Bureau Services, Inc. before the renewal date, it may not be possible to receive a refund for the charges incurred. It's important to review the terms of your agreement, as they typically outline the cancellation policies. For specific inquiries, reaching out to customer support directly may provide additional assistance.
Refund processing times can vary depending on the payment method used and the bank's policies. Typically, once a refund is initiated, it may take anywhere from 5 to 10 business days for the funds to appear in your account. If you have any concerns, it's advisable to check with your financial institution for more specific timing.
If you see a charge from Collection Bureau Services, Inc. but do not have an active subscription, please first check your email for any confirmation messages regarding subscription activity. If you still believe this charge is incorrect, reach out to their customer support for assistance in reviewing your account and clarifying the transaction.
If you are unable to receive a refund directly from Collection Bureau Services, Inc., consider reaching out to their customer service team once more for clarification. You may also explore the option of escalating your request within their support system for additional assistance. Reviewing your account details to ensure all information is correct may be helpful in your communication.
If Collection Bureau Services, Inc. refuses to issue a refund, you may want to review their refund policy to ensure you understand the terms that apply. Additionally, reaching out to their customer support again can provide clarification and help address any outstanding concerns. Checking your account details to confirm the eligibility for a refund may also be helpful.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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