Many users often overlook the details of billing until an unexpected charge catches their attention, such as an automatic subscription renewal. If you find yourself in this situation with Come and See Foundation, this guide is here to clarify how their refund process works, who qualifies for refunds, and the straightforward steps to quickly reclaim your funds. Our aim is to make the process as seamless as possible, ensuring you have the information and support you need.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Have your original order confirmation email handy as it contains essential information about your purchase.
Transaction ID: Locate the specific transaction ID associated with your donation or payment; this is crucial for referencing your case.
Account Information: Ensure you have your account details ready, including the email address used during registration.
Donation Receipt: Provide any donation receipts received, which may include proof of amount and date.
Reason for Refund: Clearly outline the reason you are requesting a refund, adhering to Come and See Foundation's refund policy.
Supporting Documentation: Gather any supporting documents or communications that substantiate your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Come and See Foundation
The Come and See Foundation is committed to supporting individuals through its various programs and services dedicated to personal growth and community well-being. Understanding the circumstances under which refunds may apply is crucial for users who engage with these offerings. The following outlines specific situations where users might be eligible for a refund based on their interactions with Come and See Foundation.
Program Cancellation: If a user cancels their registration for a specific program or event prior to a designated cancellation deadline set by the Come and See Foundation, they may qualify for a refund of the registration fee.
Service Modification: In the event that a scheduled service is significantly changed or modified by the Come and See Foundation, users may be eligible for a refund if they choose not to proceed with the altered service.
Account Closure: If a user decides to close their account and requests a refund for any remaining balance related to services or donations that were not utilized, they may be eligible for a refund in accordance with the Foundation's policies.
Technical Issues: Should users experience technical difficulties that prevent them from accessing paid digital services or programs offered by the Come and See Foundation, they might qualify for a refund upon review of their circumstances and the specific situation.
Event Postponement or Cancellation: If an event organized by the Come and See Foundation is postponed or canceled, users who have purchased tickets or made contributions may be eligible for a full refund or a credit toward future services.
It is important for users to refer to specific terms and conditions associated with each service or program, as different offerings may have unique refund policies. For any specific inquiries regarding eligibility for refunds, users are encouraged to reach out directly to Come and See Foundation's customer support for personalized assistance.
Step-by-Step Process to Request Your Come and See Foundation Refund Like a Pro
If you purchased through Come and See Foundation.com:
Visit the Come and See Foundation website.
Log into your account using your credentials.
Navigate to the 'My Account' section.
Click on 'Memberships' or 'Subscriptions' to view transaction history.
Select the transaction you want refunded.
Look for a 'Request Refund' option.
Complete any prompts and mention that you did not receive the service as expected in your request.
Submit your refund request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select 'Subscriptions' from the dropdown.
Find your membership with Come and See Foundation.
Tap on it and look for the 'Report a Problem' option.
Choose 'I want to report a concern' and then 'Subscriptions.'
Indicate that the subscription renewed without prior notice in your report details.
Submit your report.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select 'Payments & Subscriptions.'
Tap 'Subscriptions' to view your active subscriptions.
Locate your membership with the Come and See Foundation.
Select 'Manage' and then choose 'Cancel Subscription.'
After canceling, you can submit a refund request through the Play Store.
In your request, clarify that you did not use the service during the subscription period to strengthen your case.
Submit your refund request.
If you purchased through Roku:
Go to the Roku home screen and select 'Streaming Channels.'
Select 'My Channel List' to view your channels.
Highlight the Come and See Foundation channel.
Press the Star button (*) on your remote to access options.
Select 'Manage Subscription.'
Select 'Cancel Subscription.'
After canceling, go to the Roku website.
Sign in to your account and navigate to the 'Help' section.
Click on 'Contact Us' to reach out about refunds.
When explaining, highlight that you never accessed the content as part of your messaging.
Submit your refund request through the support form.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Come and See Foundation for Refund
Script
Copy
Subject: Refund Request – Come and See Foundation Account [Your Email]
Dear Come and See Foundation Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Please find the attached documentation for your reference.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet being processed.
You will be notified when your request is being evaluated.
Processing
Your refund is currently being reviewed and processed by our team.
Please allow up to 7 business days for your refund to be processed.
Refunded
Your refund has been approved and the funds have been returned to your original payment method.
Check your account; the amount should appear within 3-5 business days.
Partially Refunded
A portion of your refund request has been approved and processed.
You will receive the applicable amount back; please review your refund summary.
Completed
The refund process has been finalized and your funds have been issued.
Thank you for your patience; your charitable contribution is now reflected as returned.
Canceled
Your refund request has been canceled, possibly due to it being outside the refund period.
If you believe this is an error, please contact our support team for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Come and See Foundation, users frequently engage in specific scenarios that highlight their proactive management of subscriptions and donations. Below are a few instances where users successfully claimed refunds:
Accidental Double Donation: A supporter intended to make a single donation but mistakenly processed two contributions in one session. Realizing the error, they contacted Come and See Foundation's support team, who quickly processed a refund for the additional donation.
Subscription Plan Change: A user initially signed up for a monthly subscription but found that they would benefit more from an annual plan. After reaching out to customer service for clarification on billing, the representative facilitated the plan change and issued a refund for the difference.
Event Cancellation: A community member registered for a fundraising event organized by Come and See Foundation, which was later canceled due to unforeseen circumstances. The foundation promptly informed attendees and processed refunds for all registration fees, ensuring a smooth communication process.
Billing Error on Automatic Renewal: A user noticed an unexpected charge after their subscription renewal. Upon checking their account, they realized they had accidentally selected a higher tier. After contacting Come and See Foundation for support, the team was able to adjust the subscription and issue a refund for the extra amount charged.
The Easiest Way to Get a Come and See Foundation Refund
If you're frustrated trying to get a refund from Come and See Foundation—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Come and See Foundation is straightforward and efficient when you know where to look. Here are some specific tips to help you stay updated on your refund:
Email Notifications: Keep an eye on your email for updates regarding your refund status. Come and See Foundation will send you email notifications when your refund is processed and once it has been issued.
In-App Notifications: If you use the Come and See Foundation mobile app, check for in-app notifications. You will receive alerts regarding the progress of your refund directly within the application.
Account Dashboard: Log into your account on the Come and See Foundation website and head to your account dashboard. Under the Order History section, you can find detailed information about your refunds, including the status and any relevant notes.
Billing Section: Visit the Billing section of your account to access your financial transactions. This area will display any pending refunds along with the expected processing timeline.
Refund Progress Updates: For each refund request, Come and See Foundation provides updates on the progress. You can see whether your refund is in process, completed, or if there are any issues that need attention.
Customer Support: If you have further questions or want personalized assistance, don’t hesitate to reach out to Come and See Foundation’s customer support via the contact form on the website or through the app. They can provide specific information regarding your refund status.
FAQ
Refunds for missed cancellations are typically not granted, as we encourage users to manage their subscriptions proactively. However, we understand that situations arise, so we recommend reaching out to our support team directly for specific inquiries. We're here to help and will do our best to assist you.
Refunds from the Come and See Foundation typically take about 5-10 business days to process once your request has been approved. The exact duration may vary depending on your bank or financial institution's processing times. For the most accurate updates, we recommend keeping an eye on your account and contacting your bank if needed.
If you see a charge but do not have an active subscription, please check your transaction history for any potential sign-ups or past subscriptions. If you still believe the charge is incorrect, contact our support team directly with your details, and they will assist you in resolving the issue.
If you are unable to receive a refund directly from Come and See Foundation, you may consider reaching out to their customer service again for further assistance. Additionally, reviewing your account details and ensuring all information is up to date may help in resolving any issues. If needed, you can also explore the option of escalating your request through their support system.
If Come and See Foundation is unable to issue a refund, you may want to carefully review their refund policy for any specific terms or conditions. Additionally, consider reaching out to their support team again for further clarification or to discuss your situation in more detail. It might also be helpful to double-check the details of your transaction in your account for any relevant information.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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