Many users only pay attention to their billing when an unexpected charge arises, often due to automatic renewals of their subscriptions. This guide is designed to help you understand how CORE24 IClub refunds work, who can request them, and the straightforward steps to reclaim your funds quickly. With clear instructions at your fingertips, navigating the refund process will be simple and stress-free.
What You Should Prepare Before Applying For Refund
Membership ID: Ensure you have your unique CORE24 IClub membership ID ready for identification.
Transaction ID: Gather the specific transaction ID from your payment receipt related to the purchase you are seeking a refund for.
Proof of Payment: Include a copy of your payment receipt or bank statement that verifies the charge to ensure smooth processing.
Reason for Refund: Prepare a clear and detailed explanation for your refund request, as CORE24 IClub requires this information for their records.
Subscription Details: If applicable, have your subscription start date and level of membership available to facilitate the refund process.
Cancellation Confirmation: If your refund request is tied to a cancellation, ensure you have confirmation of the cancellation and any related correspondence.
Contact Information: Verify that your current contact details are correct to avoid delays in communication regarding your refund.
Documentation of Issues: If the refund is due to service-related issues, include any relevant documentation or screenshots that support your case.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
ACH Bank Transfer
5-7 working days
PayPal
2-4 working days
Cash
Refund given immediately
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from CORE24 IClub
At CORE24 IClub, users enjoy various services that focus on health and fitness, such as access to exclusive workout content, guided classes, and wellness resources. Understanding the eligibility for refunds is paramount for users managing their subscriptions and account statuses. While refunds are not typically part of the standard service, certain situations may qualify for a refund based on our specific policies.
Account Cancellation: Users who decide to cancel their subscription before the next billing cycle may be eligible for a refund for any unused portion of their membership fees.
Service Disruptions: In the event of significant service disruptions that prevent access to paid content for an extended period, users might be eligible for a partial refund, depending on the duration of the interruption.
Account Setup Issues: If a user experiences significant technical difficulties during the initial setup of their account that affects their ability to access purchased services, they could qualify for a resolution, including potential refunds.
Inactive Accounts: Users who haven’t utilized their account for a specific period may be eligible for a partial refund, subject to the review of the account activity.
Promotions and Trials: If users participate in promotional offers or trial periods and do not find the service meets their expectations, they may inquire about refund eligibility based on the terms of those promotions.
Please refer to CORE24 IClub's policies for detailed information on potential refunds, as eligibility may vary by individual circumstances and service terms.
Step-by-Step Process to Request Your CORE24 IClub Refund Like a Pro
If you purchased through CORE24 IClub.com:
Visit the CORE24 IClub website and log in to your account.
Navigate to the "Account Settings" section.
Locate the "Billing History" option and click on it.
Identify the recent transaction you wish to refund and select it.
Click on the "Request Refund" button next to the transaction.
In the message box, mention that you did not receive prior notice of the renewal.
Submit your request and wait for confirmation via email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the Settings menu.
Select "Subscriptions" from the options.
Find the CORE24 IClub subscription and tap on it.
Scroll down and choose the "Report a Problem" link.
In the description field, emphasize that your account was unused and state your reason for requesting a refund.
Submit the report.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the menu (three horizontal lines) in the top left corner.
Select "Subscriptions" from the menu.
Find and tap on the CORE24 IClub subscription.
Scroll down and select "Report a problem."
Choose "I want a refund" and mention that the subscription renewed without your awareness.
Complete the refund request and wait for confirmation from Google.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to the "Manage Your Subscriptions" section.
Locate the CORE24 IClub subscription.
Select the subscription and click on "Cancel Subscription."
After canceling, click on the "Contact Us" link for further assistance.
In your message, clarify that you’d like a refund due to unexpected renewal and that you no longer wish to use the service.
Submit your request and check for replies in your email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my CORE24 IClub account. [describe reason]
I would like to request a refund in the amount of [Amount].
Attached to this email are the relevant documents for your review.
Could you please confirm the receipt of this request within 3-5 business days? Your prompt attention to this matter would be greatly appreciated.
Thank you for your assistance.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
You will be notified once the review is completed, typically within 5 business days.
Processing
Your refund is currently being processed and is in the queue for confirmation.
Expect to see the refund reflected in your account in approximately 3-7 business days.
Refunded
The refund has been approved and completed successfully.
The funds should be available in your account shortly.
Partially Refunded
A portion of your original payment has been refunded.
Review your transaction details for the exact amount refunded.
Completed
The refund process is fully concluded.
No further action is needed; your account reflects all transactions.
Canceled
Your refund request has been canceled, either by you or our team.
If you believe this is an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At CORE24 IClub, users may encounter various situations where they need assistance with refunds related to their subscriptions or memberships. Here are some realistic scenarios illustrating how refunds were successfully claimed:
Subscription Downgrade: A user decided to downgrade from a premium subscription to a basic plan but accidentally selected the wrong tier. Upon realizing the error, they contacted support to clarify their account status. After confirming the change, CORE24 IClub promptly issued a refund for the difference in fees based on the new subscription level.
Service Interruption: A member experienced several service interruptions during a scheduled workout session due to a system update. They reached out to CORE24 IClub to report the issue. After reviewing the situation, the support team issued a refund for that month's subscription as a gesture of goodwill for the inconvenience caused.
Event Cancellation: A user had enrolled in a special fitness workshop that was unfortunately canceled weeks before the event date. They contacted CORE24 IClub customer service to inquire about the refund process. The team promptly processed a full refund for the workshop fee as it was no longer taking place.
Billing Questions: After noticing a charge that appeared higher than expected, a user reached out to CORE24 IClub to clarify their billing details. The support team explained the recent increase due to a feature upgrade and processed a refund for the additional charge since the user had overlooked the update in their account settings.
The Easiest Way to Get a CORE24 IClub Refund
If you're frustrated trying to get a refund from CORE24 IClub—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with CORE24 IClub is designed to be a straightforward process. By utilizing the various communication channels and features available within the CORE24 ecosystem, you can efficiently stay updated on your refund progress. Here are some tailored tips to help you track your refund status effectively:
Email Notifications: Keep an eye on your email inbox for refund status updates from CORE24 IClub. You will receive a detailed email notification once your refund has been processed, including the amount and transaction ID for your records.
In-App Notifications: If you have the CORE24 IClub mobile app, make sure to enable notifications. The app will send you real-time alerts regarding your refund status, ensuring you are always informed.
Account Dashboard: Log into your CORE24 IClub account and navigate to the Order History section. Here, you can view the status of your refund alongside any other order details. Look for the 'Refund Status' label to quickly determine where your request stands.
Billing Section: Access the Billing area under your account settings. This section will provide you with a comprehensive overview of all financial transactions, including pending and completed refunds.
Timeline Updates: CORE24 IClub may provide a timeline feature that outlines the stages your refund is going through, from initial request to approval and finally to processing. This can give you a clearer picture of how long to expect before the funds are credited back to your original payment method.
Customer Support: If you have questions regarding the refund status, you can reach out to CORE24 IClub’s customer support directly through the Help Center on your account dashboard. They can provide personalized updates based on your specific refund case.
FAQ
Refunds at CORE24 IClub are typically not offered for memberships that were not canceled before the billing date. We recommend reviewing your membership terms, as they outline the cancellation policy and any associated timelines. If you have further questions, please reach out to our support team for assistance.
Refunds from CORE24 IClub generally take 5 to 10 business days to process, depending on your financial institution. Once the refund is initiated, you'll receive a confirmation, but the time it takes to reflect in your account can vary. If you have any concerns, it's always best to check with your bank for specific processing times.
If you see a charge but do not have an active subscription with CORE24 IClub, please first check your account details to verify any past subscriptions. If you need further assistance, contact our customer support with your billing information for a more detailed inquiry.
If you are unable to receive a refund directly from CORE24 IClub, consider reaching out to their customer service again for further assistance. You may also explore escalating your request within their support system or reviewing your account details to ensure all relevant information has been provided.
If CORE24 IClub refuses to issue a refund, you may want to carefully review their refund policy to ensure all conditions have been met. Additionally, consider reaching out to their customer support team once more for clarification or further assistance. Checking your account details and transaction history may also provide insights into the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)