Unexpected charges can quickly draw attention to billing matters, especially when it comes to recurring subscriptions like your CORPIQ Membership. This guide is designed to help you understand how CORPIQ Membership refunds work, who qualifies for them, and the straightforward steps you can take to request your refund efficiently. With clear information at your fingertips, you'll find the support you need to navigate this process with ease and confidence.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your CORPIQ Membership account details, including your username and registered email address.
Transaction ID: Gather the transaction ID associated with your membership payment, which can usually be found in your confirmation email.
Membership Type: Specify the type of CORPIQ Membership you hold (e.g., standard, premium) and any relevant details regarding its features.
Proof of Payment: Have a copy of the invoice or receipt for your membership payment, which will help validate your claim.
Refund Reason: Prepare a clear explanation of why you are requesting a refund, as CORPIQ may require specific reasons for processing your request.
Documentation of Communication: Include any previous communication with CORPIQ regarding your membership or refund requests, such as emails or chat transcripts.
Cancellation Confirmation: If applicable, have proof of cancellation of your membership, which may be required to process your refund.
Contact Information: Make sure your current contact details are readily available to facilitate updates regarding your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-10 business days
PayPal
3-5 business days
Cheque
10-15 business days
Bank Transfer
5-7 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from CORPIQ Membership
CORPIQ Membership offers users valuable resources and services tailored to real estate professionals in Quebec. As part of this membership, users are entitled to a set of rights regarding their subscription status and eligibility for refunds under certain conditions. Refund eligibility generally revolves around specific account management circumstances that can arise during the subscription lifecycle.
Here are some situations that may qualify for a refund within the context of CORPIQ Membership:
Membership Cancellation Requests: Users who have canceled their membership prior to the end of their subscription period may be eligible for a pro-rated refund based on the remaining weeks or months of the membership.
Service Discontinuation: If certain primary services included in the membership are discontinued or significantly altered, users may have the right to seek a refund for the portion of the subscription related to those services.
Technical Issues: Users experiencing substantial and prolonged technical issues that impede their ability to access membership benefits may qualify for a refund if these issues are formally reported and acknowledged by CORPIQ.
Request for Refund Due to Unintentional Overcharge: In cases where users believe they have been billed incorrectly due to billing cycle discrepancies or other factors, they may be eligible for a refund, pending verification of their account details with CORPIQ.
Membership Level Adjustments: If users upgrade or downgrade their membership level, they might qualify for a refund or credit on their account for any difference in pricing, depending on the timing of the adjustment.
It is important for users to refer to the specific terms and conditions associated with their CORPIQ Membership to fully understand their rights and eligibility for refunds in various scenarios. For any inquiries, users can directly consult with CORPIQ's customer support for detailed assistance.
Step-by-Step Process to Request Your CORPIQ Membership Refund Like a Pro
If you purchased through CORPIQ Membership.com:
Go to the CORPIQ website and log into your account.
Navigate to the Account Settings section found in the top-right corner of the dashboard.
Select Billing Information.
Find the recent membership charge and click on Request Refund.
In the refund request form, mention that the subscription renewed without notice and you did not use the account in the billing period.
Submit the request and check your email for confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the settings menu.
Select Subscriptions.
Find your CORPIQ Membership subscription in the list.
Tap Cancel Subscription first if you need to cancel it (this may be necessary to proceed with requesting a refund).
Next, go to Apple's Report a Problem page (reportaproblem.apple.com).
Sign in and find your CORPIQ charge in the list; click on I’d like to and choose Report a Problem.
In the message, state that the subscription auto-renewed and you didn’t receive any prior notification.
Submit the report and check for a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap your profile icon in the top-right corner.
Select Payments & Subscriptions.
Choose Subscriptions and find your CORPIQ Membership.
Tap Cancel Subscription to start the cancellation process.
Visit the Google Play Help Center for refund requests.
Click on Request a Refund and follow the instructions provided.
In your request, note that the subscription renewed unexpectedly and that you did not utilize the service.
Submit the request and wait for Google to process your refund request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to My Account and then Manage My Subscriptions.
Find your CORPIQ Membership subscription and click on it.
Select Cancel Subscription.
Next, go to Roku’s customer support page to submit a refund request.
Explain in your request that the subscription renewed automatically and you did not use the account during this period.
Submit the request and keep an eye on your email for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my account. The details are as follows: [describe reason].
I would like to request a refund in the amount of [Amount].
If applicable, I have attached the relevant documentation for your review.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
Please allow up to 3 business days for verification before the status updates.
Processing
Your refund is being processed and will be completed shortly.
You can expect the funds to be available within 5-7 business days depending on your bank.
Refunded
The refund has been successfully processed and funds returned to you.
Check your account within the next few days. If no funds appear, contact customer support.
Partially Refunded
A portion of your payment has been refunded.
This often occurs when only some services are canceled. Verify the refund amount in your account.
Completed
Your refund process has been completed successfully.
You should see the updated balance in your account. Thank you for your patience!
Cancelled
Your refund request was canceled, either by you or an administrator.
If you believe this is an error, please contact our support team for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At CORPIQ Membership, users frequently engage with our platform for various services, including access to real estate tools, educational materials, and market statistics. Here are some real user scenarios where refunds were successfully claimed:
Subscription Change: A user inquired about switching from a monthly to an annual subscription. Upon realizing they were charged for both plans during the transition, they contacted CORPIQ Membership support and received a prompt refund for the extra charge.
Accidental Renewal: A member mistakenly set their account to auto-renew before their intended cancellation date. After reaching out for clarification, they received a full refund for the most recent charge once the cancellation was confirmed.
Service Interruption: During a scheduled maintenance window, a user couldn’t access crucial market analysis reports. After reporting the issue, CORPIQ Membership offered a refund for the affected period, ensuring the user felt valued and supported.
Educational Webinar Feedback: A participant expressed concern that a recent webinar didn’t meet their expectations due to technical difficulties. After reviewing the feedback, CORPIQ Membership issued a partial refund for the session, showing commitment to service quality.
The Easiest Way to Get a CORPIQ Membership Refund
If you're frustrated trying to get a refund from CORPIQ Membership—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with CORPIQ Membership is straightforward and streamlined. Follow these specific steps to ensure you know where your refund stands at any time.
Email Notifications: Keep an eye on your registered email inbox. CORPIQ Membership sends automatic updates regarding your refund status. Look for emails titled "Refund Update" or similar, detailing the progress of your request.
In-App Notifications: If you have the CORPIQ mobile app, enable notifications to receive real-time updates directly on your device. Notifications will alert you as your refund moves through different stages.
Account Dashboard: Log into your CORPIQ Membership account and navigate to the Billing Section in your dashboard. Here, you can find a comprehensive overview of your refund requests, including any pending, processed, or completed refunds.
Order History: Visit the Order History tab in your account settings. This section provides details about past transactions and the status of any refunds associated with those orders.
Refund Progress Information: CORPIQ Membership outlines the expected timeline for refunds, along with any reasons for delays. This information can be found in the refund details shown in the billing section or order history.
Support Resources: If your refund status is unclear or not updated as expected, utilize the Help Center within your account. You can submit a ticket or access FAQ articles specifically related to refund inquiries.
FAQ
If you forget to cancel your CORPIQ Membership before the renewal date, unfortunately, refunds are not provided for that billing period. We recommend setting a reminder for cancellation to avoid any unexpected charges in the future. If you have any questions or need assistance, please reach out to our customer support.
Refund processing times can vary depending on your financial institution, but typically, it may take between 5 to 10 business days for a refund to appear in your account. Once your refund has been processed on our end, you will receive a confirmation notification.
If you see a charge but do not have an active subscription, please verify whether you have previously subscribed or signed up for a trial. If you still have questions or need assistance, contact our customer support team with the details of the charge, and they will help you investigate further.
If you're unable to obtain a refund directly from CORPIQ Membership, consider reaching out to their customer service again for further assistance. Additionally, you may want to escalate your inquiry within their support system for a more thorough review. It can also be helpful to verify your account details to ensure all information is accurate and up to date.
If CORPIQ Membership has declined your refund request, consider reviewing their refund policy for clarity on the specific terms. You may also want to reach out to their support team again to discuss your situation further or verify your account details to ensure all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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