Billing for coworking memberships often slips our minds until an unexpected charge catches us off guard. This guide is designed to clarify how refunds for Coworking Membership at Craftwork HBG operate, who qualifies for a refund, and the precise steps to request your money back efficiently. Whether you're navigating an automatic renewal or have questions about the refund process, we're here to help you understand your options.
What You Should Prepare Before Applying For Refund
Membership Agreement - Have your original contract or agreement ready, as it outlines the terms for refunds.
Account Information - Note your account ID and username associated with your Coworking Membership for fast identification.
Refund Request Form - Check if Coworking Membership has a specific form for refund requests, which should be filled out completely.
Transaction ID - Gather the transaction ID from your payment confirmation to reference your payment accurately.
Proof of Payment - Keep a copy of your receipt or bank statement showing the membership fee was paid.
Documented Communication - Include any emails or messages exchanged with customer support regarding your refund.
Reason for Refund - Clearly outline your reason for requesting the refund, as required for processing.
Cancellation Confirmation - If you’ve canceled your membership, provide confirmation of cancellation from Coworking Membership.
Date of Membership Start - Record the start date of your membership, which may be required for calculating refunds.
Member Policies - Familiarize yourself with the specific refund policies of Coworking Membership, as stated on their website.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Coworking Membership
At Coworking Membership, we understand the importance of flexibility and satisfaction in managing your workspace needs. As a member, you are entitled to certain rights regarding your membership, which includes potential scenarios that may qualify for a refund. These situations consider the nature of coworking services and ensure fair access to your funds under applicable circumstances.
Membership Cancellation: If you decide to cancel your membership before the end of your billing cycle, you might be eligible for a prorated refund based on the remaining days of your access.
Service Downtime: In instances where the workspace is unavailable due to maintenance or other necessary closures, members may qualify for partial credits or refunds for that period.
Membership Tier Changes: If you switch to a different membership tier within the billing cycle, adjustments to your charges could apply, and you could be eligible for a refund or a credit towards your new plan.
Special Promotions: Users who took advantage of promotional offers might find that specific terms regarding refunds apply, particularly if they meet all promotional conditions and decide to terminate the membership during that promotional period.
Miscommunication of Terms: If there was a misunderstanding regarding the terms of your membership at sign-up that directly impacts your access, you may qualify for a review of your case which could lead to a potential refund.
Please note that each situation will be reviewed on a case-by-case basis in accordance with our policies, ensuring a fair assessment for all members. We encourage you to reach out to our support team for any specific inquiries you may have regarding your eligibility for refunds related to your Coworking Membership.
Step-by-Step Process to Request Your Coworking Membership Refund Like a Pro
If you purchased through craftworkhbg.com:
Visit the craftworkhbg.com website.
Scroll down to the Help/Support section at the bottom of the page.
Click on Contact Us.
Choose the option for Membership Inquiries.
In the message box, clearly state your request for a refund, mentioning that your subscription renewed without notice.
Provide your membership details, including your email address and account ID.
Send the request and wait for a confirmation email regarding the refund process.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Coworking Membership subscription.
Scroll down and tap on Report a Problem.
Choose Request a Refund and provide a brief explanation, emphasizing that the account was unused.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Tap on your Coworking Membership subscription.
Scroll down and tap on Report a Problem.
Select Request a Refund and mention that the subscription renewed without notice.
Follow the prompts to submit the refund request.
If you purchased through Roku:
Navigate to the Roku Home screen.
Scroll down and select Streaming Channels.
Find and select Manage Subscriptions.
Select your Coworking Membership subscription.
Choose Cancel Subscription. (This may be required before requesting a refund.)
For the refund, go to help.roku.com and search for Contact Roku Support.
Fill out the support form, making sure to explain that the account was unused.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to bring to your attention the following situation regarding my membership billing: [describe reason].
I would like to request a refund in the amount of [Amount], and I have attached the relevant documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been initiated but is awaiting approval.
Your refund is being processed but has not yet been approved. This may take up to 48 hours.
Processing
The refund is currently being processed by our team.
Your refund is actively being processed. Please allow 3-5 business days for it to be completed.
Refunded
The refund has been successfully processed and the funds returned.
You should see the refunded amount reflected in your account within 1-3 business days.
Partially Refunded
A portion of the amount has been refunded.
You will receive a partial refund based on the terms of your membership cancellation. Check your email for details.
Canceled
The refund request has been canceled or denied.
Your refund will not be processed. If you have questions, please reach out to support.
Completed
The refund process has been fully completed.
You have successfully received your refund and can see the total amount returned in your account.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Here are some real user scenarios where members of Coworking Membership successfully claimed refunds based on specific account situations:
A freelance graphic designer accidentally upgraded her membership plan during a busy week. Once she realized the upgrade didn’t fit her needs, she contacted customer support to explain the situation. After a brief discussion about her membership preferences, she was granted a refund for the difference in plans.
A startup team had planned to host a workshop at Coworking Membership but had to cancel due to unforeseen circumstances. They reached out to the team regarding their booking fee and were relieved to learn they were eligible for a refund since they had provided sufficient notice about the cancellation.
An entrepreneur decided to switch from a monthly to a quarterly membership to better fit his budget. When he inadvertently paid for another month during the transition, he reached out for clarification. The team promptly checked his account status and issued a refund for the second charge, making the change seamless.
A remote software developer encountered a temporary interruption in service due to maintenance. After inquiring about the downtime, he was informed of the service credits policy. Subsequently, a credit was applied to his account, effectively refunding part of his membership fee for the period affected by the maintenance.
The Easiest Way to Get a Coworking Membership Refund
If you're frustrated trying to get a refund from Coworking Membership—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently is crucial for ensuring you're updated on the processing of any refunds related to your Coworking Membership. Here are some specific ways to effectively monitor your refund status:
Check Your Email: Coworking Membership sends email notifications regarding your refund status. Keep an eye on your inbox for updates that provide insights into your refund's approval, processing time, and expected duration until completion.
Utilize the Account Dashboard: Log into your Coworking Membership account and navigate to the Account Dashboard. Here, you can find a dedicated Billing Section where your refund transaction details will be listed, providing you with real-time information on your refund status.
Review the Order History: In your account settings, locate the Order History tab. This section allows you to see past transactions, including any refund requests. Each entry includes notifications on the refund process, such as pending, completed, or declined statuses.
Mobile App Notifications: If you have the Coworking Membership mobile app, enable push notifications to stay informed about any updates related to your refund status. The app will notify you directly on your device when there are changes to your refund processing.
Customer Support: If you require immediate assistance or clarification on your refund status, reach out to Coworking Membership’s customer support. They can provide personalized updates based on your account and transaction history.
FAQ
Refunds for coworking memberships are typically not available if a cancellation is missed. We recommend reviewing the cancellation policy outlined in your membership agreement to better understand your options. If you have any questions or concerns, please feel free to reach out to our support team for assistance.
Refund processing times can vary, typically taking between 5 to 10 business days for the transaction to reflect in your account, depending on your bank or financial institution's policies. Please be aware that it might take additional time for the funds to become available in your account after the refund is initiated.
If you notice a charge but do not have an active subscription, we recommend checking your account for any previous memberships or transactions. You can also reach out to our support team with your details, and they will assist you in verifying the charge and resolving any discrepancies.
If you are unable to get a refund directly from Coworking Membership, consider reaching out to customer service again for further assistance. You may also explore options to escalate your request within their support system to seek additional resolution. Additionally, reviewing your account details might provide insights into your membership status and any related policies.
If your request for a refund has been declined, we recommend reviewing our refund policy for any specific conditions that might apply. You can also reach out to our support team again for further clarification or assistance with your situation. Additionally, double-checking your account details or previous communications may provide additional context that could help in resolving your inquiry.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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