Many users may not focus on billing details until an unexpected charge catches their attention—often related to automatic subscription renewals. This guide is designed to clarify how refunds work for Crea Meditation: Calm Mind, outlining who qualifies for a refund and providing a straightforward step-by-step process to request your money back efficiently. Our aim is to ensure that you feel informed and supported throughout this process.
What You Should Prepare Before Applying For Refund
Account Information: Your Crea Meditation: Calm Mind account email and username.
Transaction ID: The unique transaction ID from your receipt or confirmation email for the purchase.
Purchase Date: The date when the subscription or product was purchased.
Service/Product Details: Specific details about the subscription plan or meditation course you wish to refund.
Refund Reason: A clear explanation of why you are seeking a refund, as Crea Meditation may require this for processing.
Proof of Payment: A screenshot or PDF of your payment confirmation email or bank statement showing the charge.
Previous Communications: Any emails or messages exchanged with Crea Meditation regarding your subscription or product.
Feedback: Personal feedback on your experience with the service, if applicable, to help them improve.
Subscription Status: Clarification on whether you are on a free trial, monthly subscription, or annual plan.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Crea Meditation: Calm Mind
At Crea Meditation: Calm Mind, we prioritize user satisfaction and understand that situations may arise where a refund request is warranted. As a subscription-based digital service focused on enhancing mental well-being through meditation, our refund eligibility criteria are tailored to address common scenarios that may affect your account and subscription status.
Users may qualify for a refund under the following circumstances:
Trial Period Concerns: If you sign up for a trial period and decide the service does not meet your needs during that trial, you may request a refund before the trial ends.
Subscription Cancellation: Should you choose to cancel your subscription prior to the next billing cycle, you may be eligible for a refund of the most recent payment if the cancellation is confirmed and processed.
Service Accessibility Issues: If you experience technical difficulties that prevent access to Crea Meditation content or features, you may qualify for a refund depending on the duration and nature of the issues.
Promotional Offer Adjustments: If a promotional offer was miscommunicated or incorrectly applied to your account at the time of billing, you may be eligible for a refund or adjustment.
For more specific requests or circumstances that may not be outlined above, please reach out to our support team to discuss your individual situation and determine potential eligibility for a refund.
Step-by-Step Process to Request Your Crea Meditation: Calm Mind Refund Like a Pro
If you purchased through Crea Meditation: Calm Mind.com:
Visit the Crea Meditation website and log into your account.
Navigate to the 'Account Settings' tab.
Locate the 'Billing History' section.
Identify the most recent subscription charge.
Click on 'Request Refund' next to the charge.
In the message box, state that the subscription renewed without prior notice.
Emphasize that you have not actively used the service.
Submit your request and monitor your email for a response.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top.
Select 'Subscriptions.'
Locate and tap on 'Crea Meditation: Calm Mind.'
Scroll down and tap on 'Cancel Subscription' if you want to stop future charges.
Go back to the main subscription page and tap on 'Report a Problem' next to the recent charge.
Select 'I want to request a refund.'
Explain that you were unaware of the automatic renewal.
Mention the lack of recent usage of the app.
Complete the request form and submit.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile picture in the top right corner.
Select 'Payments & subscriptions.'
Tap on 'Subscriptions.'
Find 'Crea Meditation: Calm Mind' and select it.
Tap 'Manage' and then select 'Cancel Subscription.'
Return to the 'Subscriptions' page and tap on 'Report a problem.'
Choose 'I want to request a refund.'
Indicate that the subscription auto-renewed without notice.
Clarify that you have not utilized the app recently.
Fill out the required information and submit your request.
If you purchased through Roku:
Sign into your Roku account on the Roku website or app.
Go to the 'Subscriptions' section in your account.
Find 'Crea Meditation: Calm Mind' in your list of subscriptions.
Click 'Cancel Subscription'
Navigate to the 'Help' section in your account settings.
Select 'Contact Us' to reach customer support.
Request a refund explicitly for the most recent charge.
Explain briefly how the subscription renewed unexpectedly.
Submit your message and await a follow-up from customer support.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Crea Meditation: Calm Mind for Refund
I would like to request a refund for the amount of [Amount]. I have attached any relevant documentation for your review.
Could you please confirm the status of this request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
This status indicates that your request is in the initial stage of processing and no actions have been taken yet. Please allow up to 3 business days for a decision.
Processing
Your refund is currently being processed.
We are evaluating your request and preparing the refund. This may take up to 5 business days to complete.
Refunded
Your refund has been successfully processed.
The amount has been returned to your original payment method. You should see it reflected in your account within 3-7 business days.
Partially Refunded
A portion of your order has been refunded.
Only part of your purchase was eligible for a refund. The adjusted amount will be returned to your account shortly, and you will receive an email detailing the changes.
Canceled
Your refund request has been canceled.
This indicates that your request was either retracted or deemed invalid. If you have questions, please reach out to our support team.
Completed
The refund process has been fully completed.
You will receive an official confirmation email, and the funds should already be in your account. Thank you for your patience!
Real User Scenarios: When and How Refunds Were Successfully Claimed
In using Crea Meditation: Calm Mind, users may sometimes find themselves needing assistance regarding their subscriptions and billing. Here are some real user scenarios where refunds were successfully claimed:
Accidental Subscription Renewal: A user opted for a monthly subscription intending to cancel before the renewal date. Due to a busy schedule, they missed the cancellation deadline but promptly contacted support to explain the situation. The team reviewed their account and offered a refund for the recent charge, allowing the user to continue enjoying some meditation content without the unexpected charge.
Plan Change Confusion: A customer decided to switch from a basic plan to a premium plan mid-cycle but accidentally missed the change window. They contacted customer support to inquire about the refund policy for the additional charge. Upon reviewing the request, Crea Meditation: Calm Mind facilitated the refund for the extra charge, allowing the user to upgrade seamlessly.
Technical Issues Affecting Access: A user experienced significant technical difficulties accessing the app during their subscription period. After troubleshooting without success, they reached out to support. The team acknowledged the issue and provided a refund for the duration in which the user could not utilize the service, demonstrating commitment to customer satisfaction.
Billing Cycle Adjustments: A long-time subscriber noticed that they were charged earlier than usual for their monthly renewal. Upon querying the billing cycle with customer service, they learned it was an adjustment due to a previously unnoted change. Understanding the situation, support issued a refund for the early charge, ensuring clarity in the customer's subscription management.
The Easiest Way to Get a Crea Meditation: Calm Mind Refund
If you're frustrated trying to get a refund from Crea Meditation: Calm Mind—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Crea Meditation: Calm Mind is straightforward and user-friendly. Follow these tips to ensure you stay updated on your refund process efficiently.
Email Updates: Keep an eye on your email inbox for notifications from Crea Meditation regarding your refund. They will send updates indicating when your refund has been processed and any additional information you may need.
In-App Notifications: If you have the Crea Meditation mobile app, check for in-app notifications which will provide real-time updates on your refund status. These alerts are designed to keep you informed as soon as there are changes.
Account Dashboard: Log into your account on the Crea Meditation website and navigate to the Order History section. Here, you can view the status of your refund request and any related details.
Billing Section: Your Billing section will have all financial transactions, including refunds. Review this area to see if your refund has been initiated or completed.
Refund Progress Information: Crea Meditation provides specific details about the refund process, including expected timelines and what steps are being taken, directly in your account overview.
Customer Support: If you have any concerns or need specific information, reach out to Crea Meditation’s customer support team via their designated contact options listed on the website or app. They’ll be able to provide personalized assistance regarding your refund status.
FAQ
If you forgot to cancel your subscription on time, please reach out to our customer support team. They will review your situation and determine if a refund is possible based on our refund policy. We’re here to help and want to ensure you have a positive experience with Crea Meditation.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your bank's policies. Once the refund is initiated, you will receive a confirmation, and we recommend checking with your financial institution for the exact timing of the funds reflecting in your account.
If you see a charge but do not have an active subscription, please first check your email for any confirmation of past transactions or promotional offers. To resolve the issue, contact our customer support team at support@crea.care, providing details of the charge, and we will assist you in clarifying the situation.
If you're unable to get a refund directly from Crea Meditation: Calm Mind, consider reaching out to customer service again for further assistance. You may also explore the option of escalating your request within their support system. Additionally, reviewing your account details and any related terms could provide further insights into your situation.
If Crea Meditation: Calm Mind refuses to issue a refund, you may want to carefully review their refund policy to understand the terms and conditions. Additionally, consider reaching out to their customer support team again for further clarification or assistance. It may also be helpful to double-check your account details to ensure everything aligns with their refund criteria.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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