Billing matters often take a backseat to our daily concerns until an unexpected charge catches our attention. If you’ve found yourself wondering about refunds related to the Crohn's & Colitis Foundation, this guide is here to help. We’ll clarify how their refund process works, outline who qualifies for a refund, and provide you with straightforward steps to request your money back efficiently. With this information, you can navigate the process with confidence and ease.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Provide a copy of the email receipt you received after making your donation or purchase, which includes transaction details.
Transaction ID: Locate the specific transaction ID associated with your payment to streamline the refund process.
Account Information: Be ready to provide the email address associated with your account on the Crohn's & Colitis Foundation website.
Donation/Purchase Amount: Note the exact amount you are seeking to be refunded, as this will be required in your request.
Reason for Refund: Prepare a succinct explanation detailing why you are requesting a refund, as this helps in processing your request more efficiently.
Supporting Documentation: Any additional documents, like communication exchanges regarding your donation or purchase, that can substantiate your request.
Deadline Awareness: Make sure you are aware of any specific deadlines for refund requests to ensure your application is eligible.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 business days
PayPal
3-5 business days
Check
5-10 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Crohn's & Colitis Foundation
The Crohn's & Colitis Foundation is dedicated to providing support and resources for individuals affected by Crohn's disease and ulcerative colitis. Users engaging with the Foundation, whether through donations, memberships, or participation in events, may have specific eligibility criteria regarding refunds based on their circumstances.
Refund eligibility can vary depending on the type of support or service purchased through the Foundation. Below are some situations that may be relevant for users seeking to understand their potential eligibility for a refund:
Event Registration: If registration for a fundraising event or educational seminar is canceled prior to the event date, users may qualify for a full refund.
Donations: Contributions made to the Foundation are generally considered final; however, in certain circumstances, users may inquire about potential refund eligibility if a donation was made in error.
Membership Fees: If a user decides to discontinue their membership, they may explore whether they are eligible for a partial refund of membership fees depending on the timing of their cancellation and any benefits already received.
Merchandise Orders: If there are issues with merchandise—such as receiving the wrong item or defective goods—users might be eligible for a refund or exchange based on the Foundation's return policy.
Service Areas: For any services that involve personalized support, eligibility for refunds may depend on the nature and timing of service cancellation. Users can check specific terms for their situation.
For detailed inquiries and clarification about refund eligibility, users are encouraged to review the Foundation's specific policies or contact their customer support for assistance.
Step-by-Step Process to Request Your Crohn's & Colitis Foundation Refund Like a Pro
If you purchased through Crohn's & Colitis Foundation.com:
Visit the Crohn's & Colitis Foundation website.
Scroll to the bottom and click on Contact Us.
Fill out the contact form with your details.
In the subject line, write Request for Refund.
In the message, mention that the membership renewed without notice and you would like a refund.
Include any relevant account details such as the email associated with the account.
Submit the form and wait for a response via email.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the Crohn's & Colitis Foundation subscription from the list.
Tap Cancel Subscription to stop future charges.
Open the App Store and scroll to the bottom to tap Apple ID.
Tap Purchase History and find the charge from Crohn's & Colitis Foundation.
Click on Report a Problem next to the transaction.
Select I didn't authorize this purchase or The product didn't work as expected.
Mention that the account was unused when you explain the issue.
Submit your report and await Apple’s response.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon at the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions and find the Crohn's & Colitis Foundation subscription.
Tap Manage then Cancel Subscription to stop future charges.
Open the Google Play website on a computer.
Navigate to Account > Order History and find the charge.
Click on Report a Problem next to the order.
Select Request a refund.
Mention the renewal was unexpected and state that you are seeking a refund.
Submit your request and check your email for further instructions.
If you purchased through Roku:
Access your Roku account on a web browser.
Select Manage account from the menu.
Scroll down to the Subscriptions section.
Locate the Crohn's & Colitis Foundation subscription and cancel it.
Click on Submit a Request to contact Roku.
Select Billing Issue as the reason.
Mention that the subscription renewed without prior notice and you are requesting a refund.
Fill out the form and submit it for review.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Crohn's & Colitis Foundation for Refund
I would like to bring to your attention a billing situation regarding my account. [describe reason]
In light of this, I would like to request a refund of [Amount]. I have attached relevant documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
This means you will receive an update shortly as we verify your request.
Processing
Your refund is currently being processed by our team.
Expect to see your funds returned within 5-7 business days.
Refunded
Your refund has been successfully issued.
The amount will appear in your account shortly, usually within a few days.
Partially Refunded
A portion of your refund has been processed.
Check your account for the refunded amount; you will receive an email with details.
Completed
Your refund process is complete; no further action is required.
You should see the total refunded amount in your account.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Understanding refund scenarios can provide insight into the support offered by the Crohn's & Colitis Foundation. Here are some real user scenarios where individuals successfully claimed refunds:
Subscription Update During Treatment: A user undergoing treatment found that their health condition improved and decided to downgrade their membership plan to a less comprehensive option. After contacting customer support to clarify their subscription status, they received a full refund for the unused portion of their previous plan.
Course Cancellation Due to Health Reasons: A participant registered for a wellness workshop but had to cancel at the last minute due to a flare-up. Upon explaining their situation, they received a refund for their registration fee, demonstrating the organization’s understanding of the challenges faced by those living with Crohn's and Colitis.
Merchandise Return for Exchange: After ordering educational materials from the foundation's online store, a user realized they ordered the wrong edition. They contacted customer service to process a return and swap for the correct materials, resulting in a prompt refund for the original purchase once the return was confirmed.
Membership Fee Clarification: After reviewing their financial contributions, a user noticed a discrepancy in their membership fee. They reached out to the foundation for clarification and were informed they were eligible for a partial refund due to a promotional credit that had applied incorrectly, which was resolved seamlessly.
The Easiest Way to Get a Crohn's & Colitis Foundation Refund
If you're frustrated trying to get a refund from Crohn's & Colitis Foundation—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with the Crohn's & Colitis Foundation is straightforward and user-friendly. Follow these steps to stay updated on your refund progress efficiently:
Check Your Email: The Foundation sends out email notifications regarding your refund status. Look for updates in your inbox from the Foundation, including confirmation of your refund request and any further communication regarding the progress.
Log into Your Account: Head to the Crohn's & Colitis Foundation website and log into your account. Once logged in, navigate to the Order History section where you can view all your past transactions and the status of any refunds processed.
Review Your Account Dashboard: Your account dashboard provides an overview of your current donations, any outstanding refunds, and their statuses. This feature makes it easy to keep track of your transactions in one place.
Utilize In-App Notifications: If you use the Crohn's & Colitis Foundation mobile app, you may receive in-app notifications about your refund status. Ensure that your notifications are enabled to stay informed in real time.
Billing Section Insights: For detailed information regarding your refund, check the Billing Section of your account. This section often contains specifics about the refund amount and the timeline for when you can expect to see the funds returned.
Contact Customer Support: If you have any concerns or don’t see updates, reach out to the Foundation’s customer support. They can provide more personalized assistance regarding your refund status and any questions you may have.
FAQ
Refunds for missed cancellation requests are generally not available, as all transactions are processed according to the terms agreed upon at the time of purchase. We recommend reviewing the cancellation policy provided at the time of your transaction for specific details. If you have further questions, please reach out to our customer service for assistance.
Refunds from the Crohn's & Colitis Foundation typically take 7 to 10 business days to process and reflect in your account, depending on your bank's processing times. You should monitor your account during this period for any updates. If you have concerns about your refund, it's best to reach out to their support team for assistance.
If you see a charge from the Crohn's & Colitis Foundation but do not have an active subscription, please check your email for any confirmation that may have been sent regarding a donation or membership. If you need further assistance, contact their customer service team directly through the website for clarification on the charge.
If you are unable to obtain a refund directly from Crohn's & Colitis Foundation, consider reaching out to their customer service again for further assistance or clarification. You may also explore escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details and transaction history can provide clarity on the situation.
If your refund request has been declined, consider reviewing the Crohn's & Colitis Foundation's refund policy for clarification on eligibility. You may also reach out to their support team again for further assistance or to check if additional information is needed from your account to facilitate the process.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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