It's easy to overlook billing details until an unexpected charge catches your attention, especially with automatic subscription renewals. This guide is designed to clarify how refunds work at Daily Chew, who qualifies for them, and the straightforward steps you can take to request your money back efficiently. We aim to provide you with the information you need to navigate the refund process with confidence.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Gather the email received after placing your order, which contains essential details.
Transaction ID: Ensure you have the transaction ID from your order, which can be found in your order confirmation.
Delivery Details: Keep track of the delivery date and any relevant shipping information to verify timelines.
Account Information: Have your Daily Chew account details ready, including the email associated with your account.
Reason for Refund: Clearly outline the reason for your refund request to facilitate the process.
Photos of Product: If applicable, take clear photos of the product received, especially if it was damaged or incorrect.
Subscription Details: If you are a subscriber, note your subscription plan and payment timeline.
Date of Purchase: Record the exact date you made the purchase for reference.
Previous Communication: Compile any prior emails or messages exchanged with Daily Chew concerning your order.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 business days
PayPal
3-5 business days
Shop Pay
3-5 business days
Apple Pay
3-5 business days
Google Pay
3-5 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Daily Chew
At Daily Chew, we understand that users may have specific circumstances that affect their eligibility for refunds. Our services focus on providing convenient meal delivery options, and we aim to offer a transparent process regarding billing and account management. Users seeking to clarify their refund eligibility are welcome to review the following scenarios that may pertain to their accounts.
Canceled Subscriptions: Users who have successfully canceled their subscription prior to the next billing cycle might find themselves eligible for a refund for the upcoming charge, depending on their subscription status at the time of cancellation.
Delivery Issues: If there are issues with the delivery, such as missing items from your order, you may inquire about the possibility of a refund or credit for those specific items.
Quality Concerns: Should any items received not meet the expected quality standards, users can submit feedback regarding the issue, which may open options for refunds or credits based on the nature of the complaint.
Account Management Questions: Situations surrounding billing inquiries, such as questions about the frequency of charges, might lead to clarifications that could affect a user's eligibility for a refund.
We encourage users to reach out to our support team with any particular questions regarding their accounts, as they are equipped to provide detailed information specific to individual cases and account circumstances.
Step-by-Step Process to Request Your Daily Chew Refund Like a Pro
Scroll down to the bottom of the homepage and click on the Contact Us link.
Choose your preferred method of contact (email or contact form).
If using the contact form, fill in your details including:
Your name
Your email address
Your order number (if applicable)
Subject: Refund Request
Message: Include that you’d like a refund for your subscription, and mention that it renewed without notice.
Submit the contact form or send your email.
Wait for a response, usually within 1-3 business days.
If you receive a response asking for more information, provide any details promptly and politely.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the Daily Chew subscription in the list and tap on it.
Tap Cancel Subscription if needed, then look for Report a Problem.
Follow the prompts to request a refund for your subscription.
When describing the issue, mention that the account was unused.
Select the option that best fits your situation to increase your chances.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the three horizontal lines in the top left corner to open the menu.
Select Subscriptions.
Find Daily Chew and tap on it.
Tap Manage and then Cancel Subscription.
After cancellation, navigate back to the menu and select Account.
Scroll down and tap on Purchase History.
Find the Daily Chew charge, and tap Report a Problem.
Choose I’d like to request a refund and briefly explain your circumstances, stating that the subscription renewed unexpectedly.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to My Account and scroll down to the Manage subscriptions section.
Find your Daily Chew subscription and select Unsubscribe if necessary.
Next, go to the Help section on the Roku site.
Locate the Contact Us option.
Choose to contact support via chat or email.
When prompted, mention that you are requesting a refund and highlight that the service was not used.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to formally request a refund for my account associated with the email address [Your Email]. The details of the billing situation are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. If applicable, I have attached relevant documentation for your review.
I appreciate your attention to this matter and kindly request confirmation of the status of my refund request within 3-5 business days.
Thank you.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is still awaiting approval.
Please allow 1-3 business days for processing. We will notify you once it's under review.
Processing
Your refund is currently being processed by our team.
Refunds typically take 3-5 business days to complete. Your patience is appreciated.
Refunded
The refund has been successfully issued back to your original payment method.
You should see the funds reflected in your account within 3-7 business days, depending on your bank.
Partially Refunded
A portion of your order has been refunded.
Check your order history for details on what was refunded and when to expect the funds.
Completed
The refund process has been finalized.
Your refund is complete. If you have any questions, feel free to contact us!
Canceled
Your refund request has been canceled.
If you need assistance, please reach out to our customer service team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Daily Chew, we understand that managing your subscriptions and orders can sometimes lead to questions regarding billing and refunds. Here are a few real user scenarios where refunds were successfully claimed:
Subscription Plan Change: A user decided to switch from a monthly subscription to an annual plan to take advantage of a discount. After realizing the annual commitment wasn’t the best fit just a week later, they contacted customer support. Daily Chew promptly assisted in reactivating the monthly plan and refunded the annual fee, making the transition smooth.
Delivery Issue: A customer ordered a meal kit for a special occasion but received the wrong ingredients. After reaching out to Daily Chew's support team to explain the inconvenience, they received a full refund for that specific order while also being sent the correct ingredients at no additional cost.
Promo Code Application Error: A user applied a promo code during checkout but encountered a technical glitch, preventing the discount from being applied. Upon contacting support, they were able to review the transaction and grant a refund for the discount difference, ensuring the user felt appreciated and valued.
Subscription Overlap: A loyal customer accidentally added an extra subscription while trying to edit their preferences. After realizing the mistake, they reached out to Daily Chew’s customer service. The team promptly adjusted the account, cancelling the duplicate subscription and issuing a refund for the unintended renewal.
The Easiest Way to Get a Daily Chew Refund
If you're frustrated trying to get a refund from Daily Chew—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Daily Chew is straightforward and designed to keep you informed at every step. Here’s how to efficiently check on your refund progress:
Check Your Email Updates: Daily Chew sends automated emails regarding your refund status. Look for an email with the subject line "Refund Update" to stay informed about your refund's progress.
Utilize the Daily Chew Mobile App: If you’re using the Daily Chew app, navigate to the ‘Orders’ section. Here, you can see all your recent transactions and specific details about any refunds, including estimated processing times.
Visit Your Account Dashboard: Log into your Daily Chew account on the website. Under the ‘Order History’ tab, you’ll find your recent purchases along with their current refund status displayed clearly.
Billing Section Insights: In the ‘Billing’ section of your account, you can review past transactions and see if any refunds are in progress. This area provides high-level insights on all billing activities, including refunds.
Real-Time Notifications: Opt-in for in-app notifications when available. Daily Chew may send real-time updates regarding your refund status directly to your smartphone, keeping you informed at all times.
Contact Customer Support: If you cannot find the information you need, reach out to Daily Chew’s customer support directly through the app or website. They can provide personalized assistance regarding your refund inquiries.
FAQ
Daily Chew has a policy that encourages users to manage their subscriptions proactively. Unfortunately, if you forget to cancel within the specified timeframe, refunds for that cycle are not typically offered. However, we recommend reaching out to our customer service team to discuss your situation, as they may be able to assist you further.
Refunds typically take 3 to 5 business days to process, depending on your bank's policies. Once initiated, you'll receive a confirmation email, and the funds should appear in your account shortly after. Please allow some time for the transaction to reflect on your statement.
If you see a charge but don't have an active subscription, please first check your email for any recent transaction confirmations or communications from us. If you still have questions, reach out to our customer service team with the details of the charge, and they will assist you in resolving the issue.
If you are unable to obtain a refund through initial customer service channels, consider reaching out to them again for further assistance or clarification regarding your request. You may also explore the possibility of escalating your inquiry within Daily Chew's support system. Additionally, reviewing your account details and previous communications may provide further insights.
If Daily Chew declines your request for a refund, you can start by reviewing their refund policy for clarity on the eligibility criteria. Additionally, consider reaching out to customer support again for further assistance or any potential alternatives they may offer. Checking your account details may also provide insights into your order and refund status.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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