Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. Understanding how refunds work with Daily Creative can bring peace of mind and clarity during these moments. This guide will walk you through the refund process, outline who is eligible, and provide simple steps to request your money back quickly and efficiently.
What You Should Prepare Before Applying For Refund
Account Information: Provide your registered email address associated with your Daily Creative account.
Transaction ID: Gather the unique transaction ID provided in your order confirmation email for the service or product purchased.
Order Details: Note the specific service or product you are requesting a refund for, including the purchase date and any relevant subscription details.
Refund Reason: Prepare a clear and concise explanation for why you are requesting the refund, such as issues with service quality, unfulfilled orders, or billing discrepancies.
Proof of Payment: Include a copy of the payment confirmation or receipt received at the time of purchase.
Communication History: If applicable, provide any correspondence with Daily Creative's support team regarding your concern or refund request.
Account History: Document your usage of the service or any issues faced to support your case for a refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-7 working days
Google Pay
3-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Daily Creative
At Daily Creative, we strive to ensure a positive experience for all our users by offering a variety of digital design services and subscription plans. Understanding your rights and eligibility for refunds is essential in managing your account effectively. Here are some circumstances that may qualify for a refund under our specific policies:
Subscription Cancellations: If you have canceled your subscription before the next billing cycle begins, you may be eligible for a refund for the unused portion of your current billing period.
Service Disruptions: In the event of an unforeseen service disruption that significantly impacts your ability to utilize our platform, you might qualify for a prorated refund for the impacted time.
Service Delivery Issues: If you encounter issues with the delivery or quality of a design service that do not meet our agreed-upon terms, you may be eligible for a refund, pending a review of the situation.
Account Upgrade/Downgrade Situations: If you upgrade or downgrade your subscription and experience unforeseen complications, such as not receiving the promised features for a period of time, you might be eligible for a refund adjustment for that duration.
Error in Billing: If you notice any discrepancies in billing that result from an administrative error, you may qualify for a refund based on the specific situation as it pertains to your account.
We recommend reaching out to our support team for a thorough review of your account and to discuss any potential refund eligibility related to your individual circumstances.
Step-by-Step Process to Request Your Daily Creative Refund Like a Pro
If you purchased through DailyCreative.com:
Visit the Daily Creative website and log into your account.
Navigate to the Account Settings section.
Click on Billing & Subscription.
Locate the option for Request a Refund.
Fill out the refund request form with the following details:
State that you are requesting a refund because the subscription renewed without notice.
Use phrases like "I was not actively using the account during this period".
Provide your subscription details such as the start date and amount charged.
Submit the request and await a confirmation email.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find your Daily Creative subscription in the list and tap on it.
Scroll down and tap on Report a Problem.
Select Request a Refund and choose the reason:
Mention that the subscription renewed unexpectedly.
Explain that you haven't been using the account, emphasizing you are still within the refund window.
Follow the prompts to complete your refund request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions and locate your Daily Creative subscription.
Tap on Manage and then choose Cancel Subscription (if cancellation is needed for a refund).
Go to the Play Store refund request page in your browser.
Log in with your Google account and find your Daily Creative purchase.
Select Request a Refund and provide a reason:
Highlight that the subscription renewed without your intent.
Mention that this service has not been in use.
Submit the refund request form.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to the Manage Your Subscriptions section.
Find your Daily Creative subscription and click on it.
Select Unsubscribe (if required to request a refund).
Visit the Roku Billing Support page.
Fill out the form for a refund request and mention:
That the subscription has renewed without notice.
Use phrasing like "I have not utilized the service recently".
Submit the request and await a follow-up response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to request a refund regarding my account. The details of the billing situation are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached any relevant documentation for your review (if applicable).
I would appreciate a confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
You will be notified once it is processed, typically within 24-48 hours.
Processing
Your refund is currently being processed by our team.
Please allow up to 5 business days for completion.
Refunded
Your refund has been successfully issued back to your original payment method.
You should see the funds in your account within 3-5 business days.
Partially Refunded
Part of your order total has been refunded.
Check your account for the refunded amount; contact support for questions.
Completed
All refund processes related to your request have been completed.
Your refund process is finished. If you have questions, please reach out.
Canceled
Your refund request has been canceled, possibly due to missing information.
Please check your email for details or contact support for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Daily Creative, users often need assistance with billing and subscription management. Here are some real user scenarios where customers successfully claimed refunds, highlighting common situations that arise within our digital service framework.
User Subscription Downgrade: After using a higher-tier subscription for a month, a user realized that a lower-tier plan would better suit their needs. They contacted Daily Creative support, explained their situation, and successfully received a refund for the remaining balance of the higher-tier subscription, while transitioning to the lower tier.
Unused Credits Refund: A customer purchased a set of design credits but later decided to pursue a different project that did not require them. After reaching out to Daily Creative, the user was able to claim a refund for the unused credits within the specified timeframe, ensuring they could allocate their budget more effectively.
Service Interruption: A user experienced a temporary service outage during a critical project. After reporting the issue to support and confirming it was resolved, they requested a refund for the month’s subscription. Daily Creative promptly issued a partial refund as a gesture of goodwill.
Account Closure and Remaining Balance: After deciding to close their account, a user inquired about their remaining payment balance. Daily Creative confirmed the user’s eligibility for a refund of the unused portion of their prepaid subscription, which was processed quickly after the account closure was completed.
The Easiest Way to Get a Daily Creative Refund
If you're frustrated trying to get a refund from Daily Creative—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Daily Creative is straightforward and efficient. With multiple communication channels and an intuitive system, you can stay informed about your refund process with ease.
Email Notifications: After you initiate a refund, keep an eye on your email inbox. Daily Creative sends out email updates detailing the status of your refund, including when it's processed and when you can expect the funds to be returned to your original payment method.
In-App Notifications: For real-time updates, check for in-app notifications within the Daily Creative mobile app. These notifications will inform you of any changes to your refund status directly on your device.
Account Dashboard: Log into your Daily Creative account and navigate to the 'Billing' section of your dashboard. Here, you can view your refund status alongside transaction history, making it easy to track the progress.
Order History: The 'Order History' tab in your account settings provides detailed insights into your purchases and refunds. Click on the specific order to see the current state of your refund request.
Estimated Processing Times: Daily Creative includes information about expected processing times in the refund status updates. This helps you understand how long it typically takes for refunds to be completed.
Customer Support: If you have questions about your refund, you can reach out to Daily Creative’s customer support directly through the app or website for personalized assistance.
FAQ
If you forget to cancel your subscription on time, we understand that this can be frustrating. While we encourage users to manage their subscriptions proactively, we typically do not offer refunds for charges that have already been processed. However, please reach out to our customer support team to discuss your specific situation, and we will do our best to assist you.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once initiated, you will receive a confirmation email, and the amount should reflect in your account shortly after. If you have concerns about the status of your refund, feel free to reach out to our customer support team for assistance.
If you see a charge but do not have an active subscription, please check your account for any previous subscriptions or trial periods that may have been activated. You can also reach out to our support team through the contact form on the website, providing your account details for assistance in resolving the issue.
If you are unable to receive a refund directly from Daily Creative, consider reaching out to customer service again for further assistance. You may also explore escalating your request within their support system to ensure it is reviewed by additional team members. Additionally, reviewing your account details and any provided terms may offer insights into possible next steps.
If Daily Creative refuses to issue a refund, you may first want to carefully review their refund policy to ensure you fully understand the criteria for eligibility. Additionally, consider reaching out to their support team again for further clarification or to inquire about alternative solutions. Checking your account details for any specific terms that may apply can also provide useful insights.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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