Navigating billing can often be an afterthought until an unexpected charge catches your attention, such as an automatic subscription renewal. This guide is here to demystify the refund process for Daily Dog Biotics. We’ll outline who qualifies for refunds and provide clear, step-by-step instructions to help you request your money back swiftly and smoothly.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number that was provided in your confirmation email.
Purchase Date: Note the date when the product was ordered to ensure it's within the refund window.
Product Condition: Be ready to describe the condition of the Daily Dog Biotics product (e.g., unopened, partially used, etc.).
Email Correspondence: Gather any emails or communication with Daily Dog Biotics regarding your purchase or refund request.
Payment Method: Have the information about how you made the payment handy (credit card, PayPal, etc.).
Shipping Information: Prepare details such as the shipping address used for the order and any tracking information if applicable.
Account Information: Ensure you can access your Daily Dog Biotics account, if applicable, for faster processing.
Reason for Refund: Clearly outline the reason for your refund request (e.g., dissatisfaction, allergic reaction).
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
3-7 working days
Shopify Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Daily Dog Biotics
At Daily Dog Biotics, understanding your rights concerning refunds is important for ensuring a positive experience with our products and services. We offer a variety of supplements designed for your canine companions, primarily through a subscription model. This subscription allows customers to receive their chosen products at regular intervals, ensuring that your pet receives their nutritional support consistently. Below are the specific circumstances under which you may qualify for a refund.
Product Satisfaction: If you are not satisfied with your purchase, Daily Dog Biotics may offer refunds for products returned within 30 days of purchase. Ensure that the products are unopened and in their original packaging.
Subscription Cancellations: If you decide to cancel your subscription, future payments will be halted. However, charges for products already shipped may not be eligible for a refund unless specified.
Incorrect Orders: In the rare case that you receive an incorrect product, please contact customer service within 30 days of receipt. This may qualify you for a refund or exchange.
Shipping Issues: If your product does not arrive or arrives damaged, you may qualify for a refund. Please notify customer service promptly so we can resolve the situation.
Technical Issues: If you experience difficulties with our subscription services or order management on the website, and this has led to an unintended charge, please reach out to customer service to discuss your situation.
Step-by-Step Process to Request Your Daily Dog Biotics Refund Like a Pro
If you purchased through Daily Dog Biotics.com:
Visit dailydogbiotics.com.
Scroll to the bottom of the page and click on "Contact Us".
Select the appropriate contact method—either email or live chat.
If via email, include a subject line like "Refund Request".
In your message, mention that the subscription renewed without notice.
State that you would like a refund for the most recent charge.
Include your account details and specify the date of the transaction.
Submit your request and wait for a response, typically within 1-2 business days.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find Daily Dog Biotics in the list and tap on it.
Choose the option to Report a Problem.
Select the issue as "I want to request a refund".
In the notes, mention that the subscription was unused during the billing cycle.
Submit your request and await confirmation from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap Subscriptions and find Daily Dog Biotics.
Tap on Report a problem at the bottom of the screen.
Choose Request a refund.
Clearly indicate that the subscription renewed unexpectedly.
Submit your request and monitor for a response from Google Play.
If you purchased through Roku:
Log in to your Roku account on the website.
Navigate to the Manage account section.
Click on Order History and find the Daily Dog Biotics charge.
Select the option to Request a refund.
In your request, state that the service was not used and request a full refund.
Follow the prompts to complete your refund request.
Check your email for a confirmation from Roku regarding your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Daily Dog Biotics for Refund
Script
Copy
Subject: Refund Request – Daily Dog Biotics Account [Your Email]
Dear Daily Dog Biotics Team,
I hope this message finds you well.
I am writing to address an inquiry regarding my billing situation: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your reference.
Please confirm the receipt of this request and provide an update within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received, but is not yet processed.
Please allow up to 3 business days for processing to begin.
Processing
Your refund is currently being reviewed and processed.
We are working to complete your refund within the next 5 business days.
Refunded
Your refund has been successfully processed and the funds returned.
Check your account for the transaction; it may take 3-5 business days to reflect.
Partially Refunded
A portion of your refund has been processed.
You will receive the remaining amount according to our policy, usually within 5 business days.
Completed
Your refund process is complete, and no further actions are needed.
Thank you for your patience; consider posting a review of our products!
Canceled
Your refund request has been canceled and will not be processed.
If you believe this is a mistake, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Daily Dog Biotics, users occasionally find themselves needing to navigate refunds due to various circumstances related to their subscriptions and purchases. Here are some real user scenarios illustrating how refunds were successfully claimed:
Subscription Overlap: A customer realized they had unintentionally re-subscribed to a monthly plan after previously canceling. After clarifying their account history with customer support, they were able to successfully claim a refund for the extra month charged, ensuring they only pay for the current subscription.
Shipping Delay: A user encountered a delay in the delivery of their order due to unforeseen shipping issues. After contacting Daily Dog Biotics to inquire about the situation, the user was offered a refund for the shipping costs, which eased their concerns about the delay.
Incorrect Product Order: A pet owner mistakenly ordered the wrong flavor of dog probiotics. Upon reaching out to customer service within a reasonable time, they were able to return the incorrect product and receive a full refund, allowing them to reorder the correct item seamlessly.
Promotional Code Issues: A customer attempted to use a promotional discount while checking out but faced an issue that prevented the discount from applying. After discussing the matter with customer support, they were able to receive a refund for the difference in price, ensuring they could enjoy the benefits of the promotion they intended to use.
The Easiest Way to Get a Daily Dog Biotics Refund
If you're frustrated trying to get a refund from Daily Dog Biotics—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Daily Dog Biotics is straightforward, thanks to our dedicated communication methods and user-friendly interface. Here are some efficient ways to stay updated on your refund progress:
Email Notifications: Check your email for updates from Daily Dog Biotics regarding your refund. We send notifications when your refund request is received and when the funds are processed.
Account Dashboard: Log in to your Daily Dog Biotics account and navigate to the Order History section. Here, you can find detailed information about your recent orders, including the status of any refunds.
In-App Notifications: If you use our mobile app, be sure to check for in-app notifications. They will provide real-time updates on the progress of your refund.
Billing Section: Visit the Billing section of your account settings for a comprehensive overview of all your transactions, including any pending or completed refunds.
Refund Progress Information: When checking your refund status, we provide specific details about the expected processing time and any steps you may need to take on your end.
Customer Service: If you need further assistance, reach out to our customer support team through the help center on our website for personalized updates.
FAQ
If you forgot to cancel your subscription on time, Daily Dog Biotics typically has a policy in place for refunds that may vary based on the specific circumstances and timing of the request. We recommend reaching out to their customer service team directly to discuss your situation, as they can provide guidance on any available options.
Refunds from Daily Dog Biotics typically take 5 to 10 business days to process once initiated. The exact time for the funds to appear in your account may vary depending on your bank or financial institution.
If you see a charge but do not have an active subscription, please double-check your account to ensure that it hasn't been activated or renewed. If everything looks correct, reach out to our customer support team with your order details for assistance in resolving the issue.
If you are unable to obtain a refund directly from Daily Dog Biotics, consider reaching out to their customer service team again for further assistance. You may also escalate your request within their support system for additional review. Additionally, reviewing your account details and previous communications with them may provide clarity on the situation.
If Daily Dog Biotics refuses to issue a refund, you can review their refund policy to ensure all conditions have been met. Consider reaching out to their customer support again for clarification or to discuss your situation further. Additionally, double-check your account details to confirm that your request aligns with the policy requirements.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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