Many users often overlook their billing details until an unexpected charge appears, such as an automatic subscription renewal. This guide is designed to help you understand how Daily Routine handles refunds, who is eligible for them, and the steps needed to request your money back quickly and easily. Our goal is to provide clarity and support so you can navigate the refund process with confidence.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address associated with your Daily Routine account.
Order Details: The transaction ID of the purchase you are seeking a refund for.
Subscription Information: Proof of subscription dates, including renewal dates and the specific plan you are subscribed to.
Reason for Refund: A clear statement explaining why you are requesting the refund, including any relevant details about your experience.
Payment Method: The method used to make the purchase, such as credit card or PayPal, along with the last four digits of your credit card or PayPal account email.
Communication History: Any emails or communication you've had with Daily Routine regarding your issue, which could support your refund request.
Evidence of Service/Product Delivery: Screenshots or other documentation showing that the service or product was not delivered as promised or did not meet your expectations.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Gift Card
7-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Daily Routine
At Daily Routine, we strive to provide our users with clarity regarding their rights and eligibility for refunds in relation to our subscription service. Users may be eligible for a refund under certain circumstances related to their accounts and subscription status. Below are specific situations that could qualify for a refund request:
Service Dissatisfaction: If a user feels that the service provided does not meet the expectations set during the subscription enrollment, they might qualify for a refund within a specified review period.
Subscription Plan Changes: Users who upgrade or downgrade their subscription plan may find that they are eligible for prorated refunds based on the changes made during the billing cycle.
Account Termination: If a user has formally terminated their account prior to the next billing cycle, they may be eligible for a refund for the upcoming charges that have not yet been rendered.
Promotional Changes: Users who subscribed during a promotional period and find that the promotion was not applied as expected may also have the opportunity to request a refund for the difference in charges.
Technical Issues: If a user experiences significant technical problems that hinder the usability of the service for a sustained period, they might be eligible for a refund depending on the evaluation of the circumstances.
We encourage users to review their account details and reach out to our customer support team to discuss specific situations that may warrant a refund, ensuring a fair and efficient resolution process.
Step-by-Step Process to Request Your Daily Routine Refund Like a Pro
If you purchased through DailyRoutine.co:
Log in to your Daily Routine account.
Navigate to the 'Billing' section in your account settings.
Locate the 'Recent Transactions' or 'Subscription Details' option.
Identify the specific transaction you wish to refund.
Click on the 'Request Refund' link next to the transaction.
In the refund request form, mention that the subscription renewed without notice.
Provide a brief reason, such as the account was unused.
Submit the request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap your Apple ID at the top of the screen.
Select 'Subscriptions' to view your active subscriptions.
Find and tap on your Daily Routine subscription.
Select 'Report a Problem' at the bottom of the screen.
Choose a problem option that best matches your situation, like a subscription renewal issue.
In the description box, emphasize that the subscription renewed without notice.
Submit the request and check your email for follow-up instructions.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Select 'Subscriptions' from the menu.
Locate your Daily Routine subscription and tap on it.
Scroll down and select 'Report a Problem.'
Choose the most relevant option that aligns with your refund request.
In the message field, state that the subscription renewed without notice.
Submit your request; expect a confirmation email shortly.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to your 'Account' settings.
Select 'Manage Account' under your subscription section.
Find the Daily Routine subscription and select 'Cancel Subscription.'
After cancelling, return to the 'Account' settings.
Look for the 'Support' or 'Contact Us' option.
Submit a ticket mentioning the account was unused and request a refund.
Wait for a reply with confirmation or further instructions.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Attached are the relevant documents for your review. I would appreciate your confirmation within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
You will receive an update via email once the review is complete, typically within 3-5 business days.
Processing
Your refund is currently being processed.
This status indicates that your refund is on its way to being completed. Expect it to finalize within 5-7 business days.
Refunded
The refund has been successfully issued back to your account.
The funds should be reflected in your account shortly, typically within 1-3 business days depending on your bank.
Partially Refunded
Only a portion of your refund request has been processed.
You will receive notification regarding the amount refunded, while the remaining balance will be assessed separately.
Completed
Your refund process is fully complete.
You have received all possible refunds for your request, and you can check your account for the updated balance.
Canceled
Your refund request has been canceled.
This could be due to various reasons. If necessary, you may initiate a new refund request.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Daily Routine, users often navigate their subscriptions and account settings, and sometimes this leads to scenarios where refunds are necessary. Here are some cases where users successfully claimed refunds:
Subscription Overlap: A user planned to switch to a premium plan but realized on the renewal date that their current plan was still active. After reaching out to customer support, they explained the situation and received a prompt refund for the overlapping charges.
Trial Period Misunderstanding: A user thought they had opted out of automatic renewal at the end of their trial period but noticed the renewal charge processed. By clarifying their misunderstanding with customer service, they received a full refund as a goodwill gesture.
Account Upgrade Issues: A user was excited to upgrade their subscription for additional features but faced technical issues that prevented the upgrade from being processed. After contacting support, they not only resolved the issue but also received a refund for the charge that was made erroneously during the upgrade attempt.
Change in Usage Needs: After a couple of months, a user realized they were no longer using Daily Routine as frequently due to a change in personal circumstances. They reached out to discuss their subscription and were able to get a refund for the next billing cycle after stating their current needs.
The Easiest Way to Get a Daily Routine Refund
If you're frustrated trying to get a refund from Daily Routine—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently is essential to stay updated on your finances and peace of mind. At Daily Routine, we provide several streamlined ways to help you monitor your refund process effortlessly.
Email Notifications: Keep an eye on your inbox for refund update emails from Daily Routine. These emails will provide you with immediate insights into the status of your refund and any necessary next steps.
In-App Notifications: If you use the Daily Routine app, make sure to enable notifications. You will receive updates directly in the app, allowing you to check your refund status at your convenience.
Account Dashboard: Log in to your Daily Routine account and navigate to the Order History section. Here, you can view the details of each order, including the status of any refunds issued.
Billing Section: Go to the Billing section of your account settings. This area provides a clear overview of all your transactions, including any pending refunds, allowing you to track progress easily.
Refund Progress Information: Daily Routine updates you on the refund processing timeline. You’ll find specific information regarding when the refund was initiated and the estimated completion date in your account dashboard.
Customer Support: If you have specific queries, utilize Daily Routine's in-app customer support chat. Our representatives can provide real-time updates and further assistance regarding your refund status.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we typically do not offer refunds for charges that have already been processed. However, we encourage you to reach out to our customer support team, and they may be able to assist you with your specific situation.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your bank's policies. Once initiated, you will receive an email notification confirming the refund. Please note that processing times may vary slightly based on financial institutions.
If you see a charge but don’t have an active subscription, please check your email for any receipts or confirmations related to your account. You can also reach out to our customer support team for assistance in reviewing your account and clarifying the charge.
If you are unable to secure a refund directly from Daily Routine, consider reaching out to customer service again for further assistance. You may also explore options for escalating your inquiry within their support system. Reviewing your account details and transaction history might provide additional context to aid in the resolution process.
If Daily Routine refuses to issue a refund, consider reviewing their refund policy for more information on eligibility and guidelines. You can also reach out to their customer support team again for clarification or to further discuss your situation. Additionally, check your account details to ensure all information is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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