How to Get a Daily Shake - Premium Wellness Refund

• Account Details: Your Daily Shake account email and password for login.
• Order Number: Retrieve the specific order ID for the purchase you wish to refund.
• Transaction ID: Look for the transaction ID from your payment confirmation receipt.
• Date of Purchase: Note the date when the order was placed to reference when contacting support.
• Reason for Refund: Prepare a clear and concise explanation for why you are requesting a refund (e.g., product dissatisfaction, allergy issues, etc.).
• Shipping Information: If applicable, include any details about return shipping (such as tracking number for returns).
• Supporting Documentation: Gather any relevant documentation, such as email confirmations or photos of the product, if damaged or incorrect.
• Subscription Details: If you are requesting a refund for a subscription, include details about the subscription plan and billing cycle.

*Working days are Monday to Friday, and don't include public holidays.

At Daily Shake - Premium Wellness, we strive to ensure that our users receive the best possible experience with our subscription service, which delivers premium nutritional shakes tailored to your wellness journey. Understanding your rights in terms of eligibility for refunds is essential for managing your account effectively. Below are the specific situations pertaining to your subscription that may qualify for refunds:

• Product Quality Issues: If there are concerns regarding the quality or freshness of the shakes received, users may reach out for refund consideration.
• Billing Frequency Changes: If users have made adjustments to their subscription plan regarding the frequency of deliveries that were not reflected in the billing cycle, this may warrant eligibility for a refund.
• Defective Products: In the rare event that a product is found to be defective upon delivery, users may be eligible for a refund for the affected items.
• Subscription Pause: When users opt to pause their subscription and there is a charge applied during this period, it may be reviewed for potential refund eligibility.
• Miscommunication of Subscription Terms: If there has been any misunderstanding regarding the subscription terms that leads to unexpected charges, users can inquire for a review of their eligibility for a refund.

We encourage users to review their account status and reach out to our support team for any inquiries regarding these situations to understand the options available to them.

Daily Shake - Premium Wellness provides a convenient subscription service for health shakes, allowing users to enjoy premium ingredients delivered right to their door. However, users may occasionally need to navigate their subscriptions for various reasons. Here are some realistic scenarios where users successfully claimed refunds:

• Subscription Misconfiguration: A user intended to switch from a monthly plan to a weekly delivery but mistakenly remained on the monthly schedule. Upon realizing the error after their first delivery, they contacted customer support, clarified their account situation, and received a refund for the extra shipment.
• Product Quality Concern: A customer received a shake that did not meet their quality expectations, possibly due to an unusual flavor batch. They reached out to Daily Shake - Premium Wellness to explain the issue and, upon review, received a refund for that specific order, along with a suggestion for other flavors to try in the future.
• Change in Dietary Needs: A user with newly diagnosed dietary restrictions needed to pause their subscription while adjusting to their new regimen. They contacted support, discussed their situation, and were granted a refund for the next upcoming shipment, along with advice on potential product alternatives suitable for their needs.
• Delivery Issue: A customer discovered that their latest shake order was delayed due to shipping issues. After reaching out to customer support to inquire about the status, they were offered a refund for the affected order and received a discount on their next subscription renewal as a goodwill gesture.

Tracking your refund status with Daily Shake - Premium Wellness is straightforward and efficient. To ensure you stay updated on your refund progress, follow these dedicated steps:

• Email Notifications: Daily Shake sends email updates regarding your refund status. Keep an eye on your mailbox for messages from support@dailyshake.com, which will inform you of any changes or completions of your refund.
• In-App Notifications: If you use the Daily Shake app, check for push notifications, which may alert you about your refund progress directly to your mobile device.
• Account Dashboard: Log into your Daily Shake account on dailyshake.com and navigate to your Order History. Here, you will find the status of your refund listed next to the corresponding order.
• Billing Section: In your account settings under the Billing section, you can find detailed information about your refund transactions, including amounts and processing times.
• Refund Progress Information: Daily Shake provides specific updates on the expected timeline for your refund processing, so always check the emails and notifications for estimated dates.
• Customer Support: If you cannot easily find your refund status, you can reach out to Daily Shake customer support through the help section of the app or website, where you can get more personalized assistance.