It’s all too common to overlook billing details until an unexpected charge catches your attention, perhaps due to an automatic subscription renewal. At Daisy's Closet, we want to ensure that you're fully informed about our refund process and how it can assist you when you need it. This guide will outline who is eligible for a refund and provide you with the straightforward steps to quickly request your money back. Our goal is to make this process as smooth and helpful as possible for you.
What You Should Prepare Before Applying For Refund
Order Number: Ensure you have the unique order ID associated with your purchase from Daisy's Closet.
Transaction Receipt: Keep the original email confirmation or a copy of your payment receipt as proof of purchase.
Return Authorization (RA) Number: If required, obtain the RA number from Daisy's Closet before sending back any items.
Unused Merchandise: Make sure the items you are returning are unworn, unwashed, and in their original condition with tags attached.
Photography Evidence: Take clear photos of the items you wish to return, particularly if they are defective or incorrect, to support your claim.
Customer Account Information: Login details for your Daisy's Closet account for easy reference during the refund process.
Refund Request Form: If available, fill out any specific refund request forms provided on Daisy’s Closet website.
Shipping Details: Have your tracking information ready if you’re returning items via mail.
Contact Information: Confirm your current email address and phone number in case Daisy's Closet needs to reach you regarding your refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Apple Pay
2-4 working days
Gift Card
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Daisy's Closet
At Daisy's Closet, we strive to provide an exceptional shopping experience. Our customers' rights regarding refunds are outlined based on specific circumstances related to the products and services we offer. Understanding these criteria can help you determine whether you might qualify for a refund.
Damaged or Defective Items: If you receive a product that is damaged or defective upon delivery, you may be eligible for a refund. Please ensure to report such issues within a specified timeframe, typically within 14 days of receiving your item.
Incorrect Item Received: In cases where an item does not match your order, you might qualify for a refund. This includes instances where the size, color, or style received differs from what was ordered.
Return Policy Compliance: Items that fall within our return policy guidelines, such as unworn clothing with original tags intact, may qualify for a refund if returned within the specified period, usually 30 days.
Subscription Cancellations: Should you wish to cancel a subscription to any services offered by Daisy's Closet, eligibility for a refund will depend on the specific terms of the subscription, including your cancellation date relative to the billing cycle.
Pre-Orders and Backorders: In situations involving pre-ordered items or products on backorder, if a product is not delivered as expected, you may be eligible for a refund, contingent upon communication regarding delays.
These criteria are designed to support our valued customers while ensuring clarity regarding eligibility for refunds at Daisy's Closet. For specific inquiries regarding your situation, please refer to our customer support for assistance.
Step-by-Step Process to Request Your Daisy's Closet Refund Like a Pro
If you purchased through Daisy's Closet.com:
Visit daisysclosetfashion.com and log into your account.
Navigate to the Account Settings section.
Select Order History to view your recent transactions.
Locate the subscription or membership you wish to refund and click on it.
Click the Request Refund button, if available, or look for a similar option.
In the refund request form, mention that the subscription renewed without notice and that you were unaware of the automatic renewal.
Submit the request and confirm via email that you have completed the process.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Daisy's Closet subscription.
Tap Cancel Subscription to prevent future charges.
Open the App Store, scroll down to select your Apple ID and tap on it.
Tap Account Settings and select Purchase History.
Find the recent Daisy's Closet charge and tap on it, then select Report a Problem.
Choose the option stating that you did not intend to renew or that the account was unused.
Submit your request with additional details if necessary.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the upper left corner.
Select Account, then go to Purchase History.
Find the Daisy's Closet subscription charge and tap on it.
Tap Request a Refund or Report a Problem.
Choose the option that best describes your situation, stating that the subscription renewed without notice.
Provide additional context if required, then submit your refund request.
If you purchased through Roku:
Visit my.roku.com and sign in to your account.
Scroll down to Manage Account.
Select Subscription Management.
Click on Daisy's Closet and choose Cancel Subscription.
Go back to the Subscription Management page and find the option to Request a Refund.
In the message box, indicate that the subscription renewed without prior notice.
Submit your request for a refund and wait for confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to request a refund related to my billing situation. [describe reason] I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation to support my request.
I kindly ask for a confirmation within 3-5 business days regarding this request.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
We0ll review your request within 3-5 business days.
Processing
Your refund is currently being processed by our team.
Your refund should be completed within 5-7 business days.
Refunded
Your refund has been successfully issued to your original payment method.
Check your account within 3-5 business days to see the credited amount.
Partially Refunded
A portion of your order has been refunded due to item unavailability.
You'll receive the credited amount shortly; the remaining items are still on their way!
Completed
The refund process is fully complete and closed.
Thank you for your understanding! We hope to serve you again soon.
Canceled
Your refund request has been canceled, typically upon your request.
If you need further assistance, feel free to contact our customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Daisy's Closet, customers occasionally find themselves needing to request refunds for various reasons. Here are a few real user scenarios where refunds were successfully claimed:
Incorrect Size Request: A customer ordered a stylish dress from Daisy's Closet but received the wrong size. After reaching out to customer service with their order details, they were able to return the item and receive a full refund while reordering the correct size seamlessly.
Damaged Product Return: A shopper excitedly opened their delivery from Daisy's Closet only to find that a jacket had a small tear. They contacted support, provided a photo of the damage, and quickly arranged for a refund, allowing them to select a different item without hassle.
Subscription Management Assistance: A customer realized they no longer needed their monthly subscription to fashion boxes and contacted Daisy's Closet support for clarification on upcoming charges. The team assisted them, ensuring the subscription was canceled successfully, and a refund for the next month's charge was processed promptly.
Event Cancellation: A user planned to attend a special event and ordered a stunning outfit from Daisy's Closet. Due to unforeseen circumstances, the event was canceled. They reached out to customer service within the return window and were able to return the unworn outfit for a full refund with no complications.
The Easiest Way to Get a Daisy's Closet Refund
If you're frustrated trying to get a refund from Daisy's Closet—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Daisy's Closet is easy and efficient. With several tools and methods available, you can keep tabs on your refund progress at any time. Here’s how:
Check Your Email: Daisy's Closet sends automatic email updates regarding your refund status. Look out for emails with the subject line "Your Refund Status Update" to find detailed information on your refund process.
Use the Mobile App: For those who prefer to check on-the-go, the Daisy's Closet mobile app allows you to view your refund status in real-time. Just log into your account and navigate to the "Orders" section to see any updates related to your refunds.
Account Dashboard: The most comprehensive information is available through your account dashboard on the Daisy's Closet website. Simply log in and click on "Order History" to view your recent purchases, and check the status of your refunds there.
Order Details: Click on individual orders in your order history to access specific details about refunds, including the estimated processing time and any necessary actions you might need to take.
Billing Section: Review your billing section under account settings for any updates related to your refund financials. This area will show if the refund has been processed and the method of payment it’s being returned to.
Customer Support: If you have any questions or if something seems off, don’t hesitate to contact customer support through the app or website. They can provide additional details and help resolve any issues promptly.
FAQ
If you forgot to cancel your order on time, we understand that this can happen. Unfortunately, we are unable to process refunds for orders that have already been processed. We recommend reviewing our cancellation policy for more details and considering reaching out to our support team for assistance.
Refunds typically take 5-10 business days to appear on your original payment method, depending on your bank or card issuer's processing times. Once your return is processed by Daisy's Closet, you'll receive a confirmation email, and the refund will be initiated shortly thereafter.
If you see a charge but do not have an active subscription, please start by checking your account details on our website to confirm your subscription status. If you still have questions or concerns, contact our customer support team for assistance, as they can help clarify any discrepancies.
If you're unable to receive a refund directly from Daisy's Closet, you may consider reaching out to their customer service team again for further assistance. Additionally, reviewing your account details and order history can offer insights, or you might explore escalation options within their support system for further resolution.
If Daisy's Closet refuses to issue a refund, it's advisable to carefully review their refund policy to ensure all conditions have been met. Additionally, consider reaching out to customer support again for clarification or to discuss your situation further. Checking your account details for any potential discrepancies may also provide helpful insights.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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