Navigating billing matters can often be an afterthought until an unexpected charge comes to light, particularly with automatic subscription renewals. This guide aims to clarify how refunds work at Dance Force, detailing eligibility and the straightforward steps needed to request a refund efficiently. Our goal is to ensure you have all the information necessary to address any billing concerns promptly and with ease.
What You Should Prepare Before Applying For Refund
Registration Information: Have your Dance Force account details ready, including your username and email associated with the account.
Transaction ID: Locate the unique transaction ID for the class or event you are requesting a refund for, found in your confirmation email.
Class/Workshops Details: Prepare details about the specific class or workshop, including the date, time, and instructor's name.
Proof of Payment: Gather payment confirmation receipts or bank statements that reflect the transaction made for the class or event.
Refund Reason: Clearly articulate your reason for requesting a refund, including any extenuating circumstances that may apply.
Cancellation Policy Acknowledgment: Review and be prepared to reference Dance Force's specific cancellation and refund policy as it relates to your request.
Communication Records: If you have previously communicated regarding the refund, keep emails or messages that detail those interactions.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-4 working days
Bank Transfer
5-7 working days
Debit Card
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Dance Force
At Dance Force, users have specific rights regarding their membership and transactions, particularly concerning eligibility for refunds. The nature of our services, which include dance classes, workshops, and events, plays a crucial role in understanding these rights. Refund eligibility often depends on the specifics of the registration and event participation, as well as the timing of requests.
Below are situations that may qualify for refunds at Dance Force:
Class Cancellations: If a scheduled class is canceled by Dance Force, users may be eligible for a full refund for that class.
Transfer or Change of Enrollment: Users who wish to transfer their registration to another class or workshop, given proper notice, might be considered for a refund for the original registration.
Medical Emergencies: If a user is unable to attend classes or events due to a medical condition, a refund request supported by documentation may qualify for review.
Timely Refund Requests: Requests made within a specified timeframe after a class or event with valid reasons could be eligible for consideration, depending on the Dance Force refund policy.
Users are encouraged to review their membership agreements and reach out to customer support for detailed guidance on specific situations they may face. Dance Force is dedicated to ensuring a positive experience for all participants within the established framework of our services.
Step-by-Step Process to Request Your Dance Force Refund Like a Pro
If you purchased through Dance Force (tarrytowndance.com):
Visit the Dance Force website at tarrytowndance.com.
Click on the "Contact Us" link at the bottom of the page.
Fill out the contact form with the following details:
Your full name
Your email address
In the Subject field, type "Refund Request".
In the Message section, explain that you would like to request a refund for your membership. Mention that you were not aware of the renewal date or that you have not utilized the service recently.
Submit the contact form.
Monitor your email for a response from the Dance Force customer support team regarding your refund request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top.
Select Subscriptions.
Locate your Dance Force subscription in the list.
Tap on Cancel Subscription if you wish to stop future charges.
Go back to the Subscriptions page and tap on Report a Problem next to your subscription.
Select Request a Refund from the list of issues.
In the description, emphasize that the subscription renewed without notice and provide any relevant account details.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the top left corner.
Select Subscriptions.
Find your Dance Force subscription and tap on it.
Tap Cancel Subscription if you wish to stop future charges.
To request a refund, visit the Google Play help center in your browser.
Click on Request a refund and sign in to your account.
In the description, mention that the subscription was not used and state your reason for the refund.
Submit your refund request.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to My Account.
Click on Manage Subscriptions.
Find the Dance Force subscription.
Click Cancel Subscription to stop future billing.
To request a refund, scroll down to Contact Us in the help center.
Select Billing Issues as your topic.
Explain that you are requesting a refund and note any issues, such as unexpected renewal.
Submit your inquiry.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Dance Force for Refund
Script
Copy
Subject: Refund Request – Dance Force Account [Your Email]
Dear Dance Force Team,
I hope this message finds you well.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund of [Amount]. I have attached relevant documentation for your reference.
Could you please confirm the status of my request within 3-5 business days?
Thank you for your assistance.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
You will be notified once your request is reviewed.
Processing
Your refund is currently being processed by our team.
This process typically takes up to 5 business days before funds are issued.
Refunded
Your refund has been successfully completed and funds issued.
You should see the amount credited in your account within 3-5 business days.
Partially Refunded
A portion of your refund has been issued (e.g., in case of classes or events canceled).
Check your account for the refunded amount; remaining balance may apply for future classes.
Completed
Refund process is fully completed, and appropriate records updated.
Your transaction history has been updated to reflect this refund.
Canceled
Your refund request has been canceled and will not be processed.
If you believe this is an error, please contact us for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Dance Force, customers sometimes encounter situations that lead to successfully claimed refunds. Here are a few realistic scenarios where users managed to receive refunds for their services:
Class Cancellation: Sarah had enrolled in a ballet class but due to unforeseen circumstances, she could no longer attend. After contacting Dance Force's customer service, she was able to receive a refund for the remaining classes in the session.
Incorrect Billing for Dance Recitals: Mike noticed that he was billed for two dance recital participation fees instead of one for his daughter. Upon reaching out to the support team with his transaction details, he successfully received a refund for the extra charge.
Membership Plan Adjustment: Emily decided to transition from a standard membership to a premium one mid-month. After a clear discussion about her billing cycle with Dance Force representatives, she received a prorated refund for the standard plan and the proper adjustment was made for her premium membership.
Summer Intensive Program Withdrawal: James had signed up for a summer intensive program but realized that the dates conflicted with a family commitment. He promptly communicated his situation to Dance Force and was granted a refund for his registration fee, adhering to their policy guidelines.
The Easiest Way to Get a Dance Force Refund
If you're frustrated trying to get a refund from Dance Force—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
If you’ve recently requested a refund from Dance Force, you can easily track its status through several dedicated channels. Staying informed will ensure you're aware of the progress and timeline for your refund. Here’s how to do it efficiently:
Email Notifications: Check your email for updates from Dance Force. They typically send confirmation emails when your refund is processed, along with any necessary details. Look for the subject line that mentions your refund status.
Account Dashboard: Log into your Dance Force account and navigate to the Order History section. Here, you can find detailed information about your transactions, including the status of any refunds. If your refund is in progress, it will be indicated clearly.
Mobile App Alerts: If you use the Dance Force mobile app, ensure notifications are enabled to receive real-time updates about your refund status. You can also check the Billing Section of the app for a summary of all financial activities, including refunds.
Customer Support: If you need more detailed information or have questions about your refund, reach out to Dance Force’s customer support team directly through their website or app. They can provide personalized updates on your refund request.
Refund Progress Information: Once your refund request is initiated, Dance Force provides estimated timelines and any relevant tracking numbers via email or through your account dashboard to keep you informed throughout the process.
FAQ
Refunds are generally not issued for late cancellations, as we have established cancellation policies to ensure fairness to all participants. If you forgot to cancel on time, we encourage you to reach out to our customer service team, and they may be able to offer assistance or alternative solutions.
Refunds typically take 5-10 business days to process, depending on your bank's policies. Once initiated, the time it takes for the funds to appear in your account may vary, so please check with your financial institution for specific timelines.
If you see a charge but do not have an active subscription, please reach out to our customer support team with the details of the charge. They will help investigate the matter and provide clarification on the transaction. Make sure to have any relevant information handy to expedite the process.
If you are unable to secure a refund directly from Dance Force, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system to ensure it receives added attention. Reviewing your account details and any communication regarding your request can provide additional context for further discussions.
If Dance Force refuses to issue a refund, you can begin by reviewing their refund policy for further clarification on their terms. Additionally, consider reaching out to customer support again to discuss your situation in detail or to check on any specific account-related issues that may affect your request.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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