Many users often overlook the details of their billing until an unexpected charge emerges, potentially from an automatic subscription renewal. If you find yourself needing clarity on how Deliveroo Plus Argent refunds work, you've come to the right place. This guide will explain the eligibility criteria for refunds and outline the simple steps to quickly request your money back. We aim to make this process as smooth and straightforward as possible.
What You Should Prepare Before Applying For Refund
Deliveroo Plus Argent Account Details: Ensure you have your Deliveroo Plus Argent account email and password ready for verification.
Transaction ID: Locate the specific transaction ID for the order you wish to request a refund for, found in your order history.
Order Confirmation Email: Gather the order confirmation email received at the time of purchase, which verifies the details of your order.
Reason for Refund: Prepare a concise explanation stating the reason for the refund request, such as service issues or incorrect orders.
Payment Method Information: Have details of the payment method used for the transaction, including the last four digits of the card number if applicable.
Delivery Confirmation: Check for any delivery confirmation messages or details that can provide proof of order delivery.
Cancellation Policy: Review the cancellation and refund policy relevant to Deliveroo Plus Argent to ensure your request aligns with their guidelines.
Screenshot of Issue: If applicable, take screenshots showing any issues related to your order (e.g., missing items or late delivery).
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Debit Card
3-5 working days
PayPal
4-6 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Deliveroo Plus Argent
Deliveroo Plus Argent offers users a subscription-based model that provides benefits such as unlimited free deliveries from selected restaurants over a specific period. Understanding your rights and refund eligibility is essential for a positive experience with this service.
Users may qualify for a refund under certain circumstances related to their subscription. Below are the specific situations for which a refund could apply:
Subscription Cancellation: If you choose to cancel your Deliveroo Plus Argent subscription, you might be eligible for a refund for any unused period depending on the specific terms of your subscription plan.
Incorrect Billing: In the event of a billing discrepancy, such as an unexpected charge that does not match the subscription terms, you may inquire about a potential adjustment or refund.
Service Interruption: Should you experience an interruption in service that affects your ability to use your subscription benefits for a significant period, you could be eligible for a refund that corresponds to the duration of that interruption.
Account Management Issues: If there are issues related to your account that prevent you from receiving the full benefits of your subscription, such as access problems, you might explore the possibility of a refund.
Always refer to the specific terms and conditions provided by Deliveroo Plus Argent for detailed information regarding your rights and the eligibility requirements for refunds. This ensures clarity and understanding regarding your subscription management and potential refund scenarios.
Step-by-Step Process to Request Your Deliveroo Plus Argent Refund Like a Pro
If you purchased through Deliveroo Plus Argent website:
Visit the Deliveroo website and log into your account.
Navigate to your Account Settings from the profile dropdown menu.
Select Subscription from the menu options.
Find the section for Billing History and identify the recent charge.
Click on Request Refund next to the relevant transaction.
In the refund request form, mention that the subscription renewed without prior notification.
Explain briefly about not utilizing the account during this period to strengthen your case.
Submit the request and keep an eye on your email for confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions from the menu.
Locate Deliveroo Plus Argent in the list of subscriptions.
Tap on Report a Problem next to the subscription.
Choose Request a Refund from the options provided.
In the text box, state that the subscription renewed unexpectedly.
Reiterate that the account was not used during this billing cycle.
Submit your request and wait for a follow-up email from Apple.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select Account from the sidebar.
Tap on Purchase History to view your transactions.
Find the Deliveroo Plus Argent charge and tap on it.
Choose Refund from the options shown.
In the refund description box, note that you did not receive prior notification of the renewal.
Emphasize that the service has been unused during the billing period.
Submit the refund request and check your email for updates.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to Manage your Subscriptions in your account settings.
Find Deliveroo Plus Argent in your list of subscriptions.
Click on Request a Refund next to the subscription.
In the details section, mention that the subscription renewed without notice.
Clarify that the account has been inactive during this time.
Submit your request and monitor for any response from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Deliveroo Plus Argent for Refund
Script
Copy
Subject: Refund Request – Deliveroo Plus Argent Account [Your Email]
Dear Deliveroo Plus Argent Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund of [Amount].
Please find the attached documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
You will be notified once the merchant reviews your request, which can take up to 2 business days.
Processing
Your refund request has been approved and is currently being processed.
Please allow 3-5 business days for the refund to be reflected in your account.
Refunded
The refund has been successfully issued.
You should see the amount credited back to your payment method shortly.
Partially Refunded
Only a portion of your order amount has been refunded.
You will receive the partial refund amount soon, but you may need to contact support for further assistance.
Completed
The refund process is finished and all transactions are finalized.
You no longer need to take any action; your account reflects the updated balance.
Canceled
Your refund request has been canceled, and no money will be refunded.
Check with customer support if you believe this is an error or if you want to re-initiate the refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In this section, we explore a few real user scenarios where customers successfully claimed refunds from Deliveroo Plus Argent. These examples illustrate common situations within the subscription model that users may encounter.
Subscription Cancellation Confirmation: A user decided to cancel their subscription to Deliveroo Plus Argent but later noticed they were still billed for the next cycle. After clarifying their cancellation was processed correctly, the customer was able to receive a refund for that charge.
Delivery Issues: During a busy weekend, a user experienced a delay in their food delivery due to high demand. The user reported the issue through the app, mentioning they would like a refund for the delivery service. Deliveroo Plus Argent promptly issued a refund for the inconvenience.
Plan Downgrade: A user decided to downgrade from the Premium plan to the Standard plan mid-cycle. After ensuring that no additional charges would apply for the remaining days, the user requested a partial refund for the unused days on the Premium plan, which was granted without any hassle.
Account Access Problems: A customer had trouble accessing their account due to technical issues. After contacting support, they not only regained access but also inquired about a billing cycle that should have ended. They received a refund for that duration while their account was inaccessible.
The Easiest Way to Get a Deliveroo Plus Argent Refund
If you're frustrated trying to get a refund from Deliveroo Plus Argent—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Deliveroo Plus Argent is made easy through multiple channels of communication. Here are some efficient ways to stay updated on your refund:
Email Notifications: Check your email regularly for updates from Deliveroo regarding your refund. Look for messages specifically detailing your refund status, which will provide you with estimated processing times and the reasons for any delays.
In-App Notifications: Use the Deliveroo app to stay informed. Notifications within the app will alert you when there’s an update on your refund status. Ensure your app notifications are enabled to receive timely alerts.
Account Dashboard: Log into your Deliveroo account and navigate to the Order History section. Here, you can view the status of your orders and any pending refunds. The dashboard will indicate whether your refund is in process or completed.
Billing Section: Access the Billing section within your account settings. This area will provide detailed information about your recent transactions and any refund activities associated with them.
Refund Progress Information: When viewing the refund status, you may find details on how far along the refund process is, including whether it is pending or under review. Look for timestamps and any messages indicating next steps.
Customer Support: If you're facing issues, don’t hesitate to reach out to Deliveroo's customer support via the app or website. They can provide specific updates and assist in tracking down your refund information.
FAQ
If you forget to cancel your Deliveroo Plus Argent subscription before the renewal date, unfortunately, you won't be eligible for a refund for that billing cycle. We recommend setting reminders for cancellation to avoid any unexpected charges in the future.
Refunds from Deliveroo Plus Argent typically take between 3 to 5 business days to reflect in your account, depending on your bank's processing times. Though most refunds are processed quickly, it's recommended to check with your bank if the refund does not appear within this timeframe.
If you see a charge but don’t have an active subscription to Deliveroo Plus Argent, please check your account settings and purchase history for any recent transactions. If you still believe there's an error, contact Deliveroo customer support directly through the app or website for assistance in resolving the issue.
If you are unable to secure a refund directly from Deliveroo Plus Argent, consider reaching out to their customer service team again for further assistance. You might also want to escalate your concern within their support system for additional support. Additionally, reviewing your account details and any relevant transaction history could provide further clarity on the situation.
If Deliveroo Plus Argent has declined to process your refund, consider reviewing their refund policy for clarity on the circumstances that warrant a refund. You may also want to contact their customer support again to further discuss your situation or check your account details for any additional information related to your order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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