Many users only focus on billing when an unexpected charge appears, particularly with automatic renewals. This guide will provide you with a clear understanding of how refunds work at Dinners Done Quick, including eligibility criteria and the simple steps to request your money back efficiently. Whether you're wondering about a recent charge or simply want to understand the process better, we're here to help you navigate through it.
What You Should Prepare Before Applying For Refund
Your Account Information: Make sure to have your registered email address and account password ready for verification.
Order Confirmation Number: Locate the confirmation email from your order, which contains the specific number associated with your purchase.
Transaction ID: If available, gather the transaction ID from your payment method to identify the purchase made.
Details of the Order: Write down the specific meals and quantities ordered, as well as the order date, to reference in your request.
Reason for Refund: Be prepared to explain the reason for your refund request, whether it is due to a delivery issue, product quality, or another concern.
Photo Evidence: If applicable, take photos of any issues with the products received that support your claim.
Cancellation Policy Awareness: Review Dinners Done Quick's cancellation and refund policy to ensure your request aligns with their terms.
Communication History: If you have previously communicated with customer service regarding this issue, keep records of those communications on hand.
Method of Payment: Know how you paid for your order (credit card, PayPal, etc.) to assist with processing your refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
5-7 working days
Google Pay
5-7 working days
Gift Card
Up to 10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Dinners Done Quick
At Dinners Done Quick, users have specific rights and circumstances under which they may qualify for a refund. Given the nature of their meal preparation services, understanding eligibility criteria can help users navigate situations related to their orders and subscriptions effectively.
Refund scenarios at Dinners Done Quick generally focus on order accuracy, delivery issues, and subscription management. Below are key situations relevant to users that may qualify for a refund:
Incorrect Orders: If a user receives a meal kit that does not match their order confirmation, they may qualify for a refund or a replacement.
Delivery Issues: If there are substantial delays or problems with the delivery of a meal kit that affect the planned preparation and consumption, users might be eligible for a refund.
Subscription Changes: If a user wishes to pause or modify their subscription but encounters issues that prevent them from doing so, certain circumstances surrounding their request may be considered for a refund.
Service Disruptions: In the event of a service interruption affecting a user's ability to access or utilize their subscription, they could apply for a credit or refund depending on the duration and nature of the disruption.
Allergy or Dietary Concerns: If a meal delivered does not align with specified dietary restrictions or contains allergens that were not disclosed, users may qualify for a refund or credited future purchases.
Understanding these specific situations helps users request refunds effectively and ensures their experience with Dinners Done Quick remains positive and satisfactory.
Step-by-Step Process to Request Your Dinners Done Quick Refund Like a Pro
If you purchased through Dinners Done Quick.com:
Visit the Dinners Done Quick website and log into your account.
Go to the Account Settings section, typically found in the upper right corner.
Navigate to Billing Information or Subscriptions.
Select the Request Refund option next to your active subscription.
Fill out the refund request form and include details such as:
Mention that the subscription renewed without notice.
State if the account was unused during the billing cycle.
Provide any specific dates related to your membership.
Submit the form and wait for a confirmation email regarding your refund request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Dinners Done Quick subscription.
Scroll down and select Report a Problem.
Choose the issue type that matches your situation, ideally Didn’t mean to purchase.
In the explanation box, include phrasing like:
Explain that the subscription renewed without your express consent.
Indicate that you did not utilize the services.
Submit your report to initiate the refund process.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three lines) in the top left corner.
Select Account and navigate to Purchase History.
Find and select the Dinners Done Quick subscription.
Tap Refund or Request a Refund.
In the feedback section, use language such as:
Note that the subscription was renewed unexpectedly.
Clarify that the service was not used.
Submit your refund request.
If you purchased through Roku:
Sign in to your Roku account on the Roku website.
In the menu, click on Manage Your Subscriptions.
Locate your Dinners Done Quick subscription.
Click on Cancel Subscription.
After cancellation, locate the Request a Refund option, if available.
If not directly available, contact Roku support via their site and:
Point out that the subscription renewed without your intent.
Emphasize that you did not use the service.
Provide any additional details they may request and wait for a follow-up.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation for your review.
Please confirm receipt of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is awaiting approval.
This means your refund is not yet processed. You can usually expect to hear back within 24-48 hours.
Processing
Your refund is currently being processed by our team.
You will receive your refund within 3-5 business days, depending on your payment method.
Refunded
The full amount has been successfully refunded to your payment method.
You should see the transaction reflected in your account within 3-10 business days.
Partially Refunded
A partial refund has been issued based on your request.
The remaining amount will still be charged, and you can track the details in your account.
Completed
Your refund process is complete.
You can now enjoy your meals with the peace of mind that your refund is finalized.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Dinners Done Quick, users occasionally need assistance with their meal planning subscription and billing details. Here are some realistic scenarios where customers successfully claimed refunds:
Subscription Plan Change: After realizing the original meal plan didn’t accommodate her dietary preferences, Jessica contacted Dinners Done Quick to switch to a vegetarian plan. Upon processing the change, she received a pro-rated refund for the portion of her previous plan that hadn’t been used.
Order Delivery Timing Issues: Mark scheduled a delivery for a dinner party but experienced delays due to unforeseen circumstances. Understanding his time-sensitive needs, Dinners Done Quick issued a refund for the delivery fee, ensuring he felt valued as a customer.
Accidental Double Order: While navigating the site, Laura accidentally added two of the same meal kit to her cart instead of one. After realizing the mix-up, she reached out to customer service, resulting in a quick refund for the extra meal kit before her order was dispatched.
Promotional Code Miscommunication: Mike tried to apply a promotional code during checkout but encountered an error. After reaching out to support, Dinners Done Quick not only honored the promotion retroactively but also processed a refund for the difference in price on his most recent order.
The Easiest Way to Get a Dinners Done Quick Refund
If you're frustrated trying to get a refund from Dinners Done Quick—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Dinners Done Quick is a straightforward process designed to keep you informed every step of the way. Here are the best ways to efficiently monitor your refund:
Email Notifications: Keep an eye on your email inbox for updates from Dinners Done Quick. You will receive notifications when your refund is processed, along with a reference number for tracking purposes.
Account Dashboard: Log into your account on the Dinners Done Quick website. Navigate to the Order History section, where you can view the status of your refund in real-time. This area displays the progress of your refund and any additional information regarding processing times.
Mobile App Alerts: If you use the Dinners Done Quick mobile app, make sure to enable notifications. The app will send alerts about your refund status directly to your mobile device, allowing you to stay updated on the go.
Billing Section Monitoring: Within your account settings, visit the Billing section. Here, you can find more detailed information on your transaction history, including a specific tab dedicated to refund statuses.
Order Status Tracking: During the refund process, Dinners Done Quick will provide updates on the order status, indicating whether your refund is pending, approved, or completed. This can be accessed through your order details in the account dashboard.
FAQ
If you forgot to cancel your order on time, unfortunately, we are unable to process a refund for that transaction. We recommend reviewing our cancellation policy for future orders to ensure that you can manage your subscriptions effectively. If you have any further questions or need assistance, feel free to reach out to our support team.
Refunds from Dinners Done Quick typically take 5 to 7 business days to process after approval. The exact timing may vary depending on your bank's policies, so please allow for additional time for the funds to appear in your account.
If you notice a charge but don’t have an active subscription, please first check your account to verify your subscription status. If you still have questions or concerns, reach out to our customer support team with your details, and they will assist you in resolving the issue.
If you are unable to receive a refund directly from Dinners Done Quick, you can consider reaching out to customer service again for further assistance. Additionally, reviewing your account details and checking for any specific refund policies may provide further insights. If needed, you can also escalate your request within their support system to ensure it receives the proper attention.
If Dinners Done Quick is unable to issue a refund, you may want to start by reviewing their refund policy for any specific conditions or requirements that may apply to your situation. Alternatively, consider reaching out to their customer support team again for further clarification or assistance. It's also helpful to double-check your account details for any pertinent information that may assist in resolving the matter.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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