Many users often overlook the details of billing until an unexpected charge arises, which can lead to confusion and frustration. This guide is designed to clarify how refunds work at Distinction Real Estate, ensuring you understand the eligibility criteria and the straightforward steps to request your money back efficiently. Our goal is to provide you with the support you need to navigate this process with ease and confidence.
What You Should Prepare Before Applying For Refund
Account Information: Your Distinction Real Estate account username and email associated with the account.
Transaction ID: The transaction ID from the receipt or confirmation email for the service you are requesting a refund for.
Service Details: Specify the type of service purchased (e.g., property listing, consultation).
Refund Reason: A detailed explanation of the reason for the refund request.
Purchase Date: The date you purchased the service or property listing.
Payment Method: The method of payment used (credit card, PayPal, etc.) and any relevant transaction details.
Original Documentation: Include any invoices, contracts, or agreements related to the service or property.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
Bank Transfer
5-7 working days
PayPal
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Distinction Real Estate
At Distinction Real Estate, users engage with a range of services primarily focused on real estate transactions, property management, and consultation. Understanding your eligibility for refunds is essential in managing your account effectively. Refunds may be applicable under certain circumstances, depending on the nature of the service provided and the specific terms outlined at the time of engagement.
The following situations may qualify for a refund consideration with Distinction Real Estate:
Property Listings: If a property listing was not active as promised or the details provided were inaccurate, eligibility for a refund may be considered based on the service agreements.
Real Estate Consultation: Users who feel that the consultation did not meet outlined expectations or did not provide the guidance expressed during the initial engagement may discuss refund options.
Property Management Services: If an outlined service in the property management agreement was not delivered—such as maintenance scheduling or tenant communication—this may warrant a review for a potential refund.
Cancellations Within Specified Periods: Users who cancel certain services within predefined timeframes may be eligible for a refund as per the cancellation policy specified in their agreements.
Payment Errors: In situations where payments were processed incorrectly or for services that were not rendered, individuals may explore refund options based on billing statements.
For any inquiries regarding specific eligibility for refunds or to discuss a particular situation, users are encouraged to contact Distinction Real Estate directly for assistance, as each case may vary based on the terms and conditions applicable to individual services.
Step-by-Step Process to Request Your Distinction Real Estate Refund Like a Pro
If you purchased through DistinctionRealEstate.com:
Visit the Distinction Real Estate website and log in to your account.
Navigate to the Account Settings section.
Locate and click on Billing Information.
Look for the Request Refund option and click it.
In the message field, mention that the subscription renewed without notice and that you missed the renewal email.
Submit your request and wait for a confirmation response to follow up on your refund status.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Distinction Real Estate subscription.
Scroll down and select Report a Problem.
On the webpage that opens, state that the subscription was not used and that you are requesting a refund.
Follow the prompts to complete your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) and select Subscriptions.
Locate your Distinction Real Estate subscription.
Tap on it, then select Cancel Subscription.
After cancellation, go back to the menu and select Account.
Find the Purchase History option, and select it.
Locate the Distinction Real Estate payment, click on it, and select Request a Refund.
State that the subscription was not used and you canceled shortly after renewal.
If you purchased through Roku:
Go to your Roku home screen.
Navigate to Settings.
Select Account, then Manage Account.
Scroll to Purchase History and find the Distinction Real Estate transaction.
Click on it and then click Request Refund.
In your request, mention the subscription renewed without prior notification.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Distinction Real Estate for Refund
Script
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Subject: Refund Request – Distinction Real Estate Account [Your Email]
Dear Distinction Real Estate Team,
I hope this message finds you well.
I am writing to request a refund for my account as follows: [describe reason].
The amount I would like to request is [Amount].
Please find attached the relevant documentation for your reference.
I would appreciate a confirmation regarding this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your request is in line for review and will be processed shortly.
Processing
The refund is currently being reviewed and assessed by our team.
Expect this stage to take up to 3-5 business days.
Refunded
The refund has been approved and processed back to your original payment method.
You will see the funds reflected in your account within 5-7 business days.
Partially Refunded
A portion of your refund has been processed, while some charges remain.
Please check your account for the refunded amount and contact us for details on remaining charges.
Completed
The refund process is complete, and you have received your funds.
Your transaction is finalized, and you can move forward with your next property transaction.
Cancelled
The refund request has been cancelled either by you or by our team.
No funds will be transferred, and your original transaction remains intact.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Distinction Real Estate, clients have a variety of interactions that may lead to refund requests. Below are some scenarios illustrating how users successfully navigated the refund process:
Incorrect Service Package Selection: A client mistakenly purchased a premium service package instead of the basic one. After reaching out to customer support, they explained the mix-up and provided their purchase details. The support team promptly adjusted the subscription and refunded the difference.
Change in Property Listing: A homeowner listed their property with Distinction Real Estate but decided to withdraw the listing before the service could be rendered. They contacted the company to clarify their situation and were reassured that since the service hadn't begun, they were eligible for a full refund.
Cancellation of Maintenance Services: A tenant had signed up for routine property maintenance services that they no longer needed. They contacted support to manage their account and successfully processed a refund for the unused months of service.
Overpayment Alert: A client received a notification about an overpayment on their account due to a billing cycle error. After verifying the billing records with the customer service team, they received a quick reimbursement for the excess amount charged.
The Easiest Way to Get a Distinction Real Estate Refund
If you're frustrated trying to get a refund from Distinction Real Estate—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Distinction Real Estate is a straightforward process. To ensure you stay updated on your refund progress, follow these efficient methods:
Email Notifications: Regularly check your email for updates from Distinction Real Estate. Refund status updates are often communicated via email with clear subject lines like "Your Refund Update" to help you identify them easily.
Account Dashboard: Log into your account on the Distinction Real Estate website and navigate to the Order History section. Here, you can view the status of your refund request, including any notes regarding the processing stage.
In-App Notifications: If you are using the Distinction Real Estate mobile app, enable notifications to receive real-time updates about your refund. Look for messages or alerts under the Notifications tab on your app's dashboard.
Billing Section: Access the Billing section in your account settings to see a detailed breakdown of all transactions, including refund statuses and any associated timelines for processing.
Progress Updates: Distinction Real Estate provides clear information regarding refund progress. You can expect to see stages like "Pending," "Processing," and "Completed" to track where your refund stands.
Customer Support: For any questions or concerns, don't hesitate to reach out to Distinction Real Estate's customer support through the live chat feature or the support email address found in your account. They can provide personalized assistance regarding your refund status.
FAQ
Unfortunately, if users forget to cancel their subscription before the renewal date, refunds may not be available. We recommend reviewing your account settings to ensure you are aware of your renewal dates and cancellation policies.
Refund processing times can vary depending on the payment method used. Typically, you can expect to see the refund reflected in your account within 5 to 10 business days after it has been processed. Please check with your financial institution for specific timelines related to your account.
If you notice a charge but do not have an active subscription, please first check your account for any previous subscriptions that may not have been canceled. If you require further assistance, contact our customer support team with the charge details, and they will help clarify the situation and explore refund options.
If you're unable to secure a refund directly from Distinction Real Estate, consider reaching out to their customer service team again for additional assistance. You may also explore the possibility of escalating your request within their support system to ensure it receives further attention. Additionally, reviewing your account details might provide insights that could facilitate the resolution process.
If Distinction Real Estate declines to issue a refund, you may want to carefully review their refund policy to understand the conditions that apply. Additionally, consider reaching out to their customer support team for further clarification on the decision, or check your account details to ensure all necessary information has been provided for your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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