It's not uncommon to overlook billing details until an unexpected charge catches your attention, such as an automatic subscription renewal. This guide aims to clarify how refunds work for Do: Get Your Habits Done, outlining who is eligible and the steps to request your money back efficiently. Our goal is to help you navigate the refund process smoothly and ensure that you have all the information you need for a swift resolution.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your registered email address and account username associated with your Do: Get Your Habits Done account.
Transaction ID: Locate the transaction ID from your purchase receipt or the confirmation email sent at the time of the transaction.
Purchase Date: Note the date when the subscription or product was purchased, as this may be needed for verification.
Refund Request Reason: Prepare a clear explanation for why you are requesting a refund, as specific reasons may be required.
Subscription Details: If applicable, check your subscription plan type and renewal date to support your refund claim.
Proof of Payment: Keep a copy of your payment receipt, which may include a screenshot or digital receipt showing the transaction.
User Agreement Reference: Familiarize yourself with the terms of service or user agreement, particularly any clauses related to refunds.
Communication History: If you've previously communicated with customer support regarding your request, retain any related emails or correspondence for reference.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Apple Pay
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Do: Get Your Habits Done
At Do: Get Your Habits Done, we understand that as a user, having clarity regarding your rights and potential eligibility for refunds is important. Our service is designed to help you effectively manage and track your habits through a subscription model. This means that the access to our features and content is based on your subscription status. It’s important to be aware of the specific scenarios where you might be eligible for a refund.
The following situations may qualify for a refund consideration:
Subscription Cancellation: If you cancel your subscription but feel that the changes were not reflected in your account as expected, you may inquire about your eligibility for a refund for the most recent billing cycle.
Service Interruption: In the event of a significant service interruption that affects your ability to use the app, such situations could be reviewed for refund eligibility for the time period affected.
Incompatibility Issues: If you encounter technical issues that prevent you from using the app on your device, you may explore options for refund eligibility, provided these issues could not be resolved through standard troubleshooting efforts.
Trial Period Feedback: Users who have subscribed during a promotional trial period and feel that the app did not meet their expectations may inquire about refund options depending on the circumstances surrounding their experience.
Account Management Confusion: Users who experience confusion regarding their account settings, billing cycles, or subscription terms may be eligible for refunds if discrepancies are found upon review.
We encourage users to familiarize themselves with our subscription terms and FAQ section for additional information about managing your account and understanding eligibility for potential refunds. Our support team is available to assist with any inquiries you may have regarding your subscription and account management.
Step-by-Step Process to Request Your Do: Get Your Habits Done Refund Like a Pro
If you purchased through Do: Get Your Habits Done.com:
Go to dobhabitsapp.com.
Sign in to your account.
Navigate to the Billing or Account Settings section.
Locate the option for Manage Subscription.
Select the most recent transaction and look for a Request Refund option.
In the message box, mention that the subscription renewed without notice and provide the date of the charge.
Submit the request and keep an eye on your email for a confirmation or further instructions.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on Do: Get Your Habits Done.
Look for the Report a Problem link.
Choose the Item Didn’t Work as Expected option.
In the explanation, state that the account was unused and request a refund.
Submit the report.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines) on the top left.
Select Account.
Tap on Purchase History.
Find Do: Get Your Habits Done in the list.
Tap on the item and choose Request a Refund.
When prompted, state that the subscription renewed without prior notice.
Complete and submit the request.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to the My Account section.
Scroll down to the Manage Subscriptions section.
Look for Do: Get Your Habits Done and select it.
Find the option for Request a Refund.
In your message, emphasize that the account remained unused.
Submit the refund request and await their response via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Do: Get Your Habits Done for Refund
Script
Copy
Subject: Refund Request – Do: Get Your Habits Done Account [Your Email]
Dear Do: Get Your Habits Done Support Team,
I hope this message finds you well.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund of [Amount] for this situation. If applicable, I have attached relevant documentation for your review.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is being reviewed.
Please allow up to 3 business days for review. No action is required on your part.
Processing
Your refund is currently being processed by our team.
You will receive an update within 5 business days as we finalize the refund.
Refunded
Your refund has been successfully issued!
Check your account or payment method; the funds should reflect within 3-5 business days.
Partially Refunded
A portion of your refund has been processed.
You will receive an email detailing the amount refunded and the reason for the partial refund.
Completed
Your refund request has been finalized and closed.
If you have further questions, feel free to reach out to our support team.
Canceled
Your refund request has been canceled, and no further action will take place.
If this was an error, please contact support to discuss your options.
Real User Scenarios: When and How Refunds Were Successfully Claimed
When it comes to managing habits, users of Do: Get Your Habits Done occasionally need assistance with refunds related to their subscriptions or service usage. Here are a few realistic scenarios where users successfully claimed refunds:
Accidental Subscription Upgrade: A user intended to maintain their basic subscription but accidentally upgraded to a premium plan. After realizing the mistake within the same billing cycle, they contacted customer support, providing the details of the error, and received a prompt refund for the difference in charges.
Billing Cycle Overlap: A user who had already paid for a year of subscription decided to switch to a different plan mid-cycle. Upon reaching out to support, they were able to clarify their remaining subscription and successfully received a prorated refund for the remaining months of their original plan.
Temporary Service Interruption: During a planned update, the app was temporarily unavailable for a few days, leading a user to inquire about their subscription value during that time. After discussing the duration of the interruption, the user was offered a small refund as a goodwill gesture for the inconvenience they experienced.
Trial Period Confusion: A user who signed up for a free trial was unclear about the transition to a paid subscription and accidentally incurred a charge. They quickly contacted customer support, clarified their misunderstanding, and were granted a full refund as they had not intended to continue the service beyond their trial period.
The Easiest Way to Get a Do: Get Your Habits Done Refund
If you're frustrated trying to get a refund from Do: Get Your Habits Done—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Do: Get Your Habits Done is straightforward and convenient, providing you with clear updates at every step of the process. Here’s how to stay informed about your refund status:
Email Notifications: Keep an eye on your email inbox. Do: Get Your Habits Done sends updates regarding your refund status directly to the email associated with your account. Look for messages titled "Refund Status Update" to get timely information.
In-App Notifications: Check your app notifications regularly. If you have enabled notifications for the Do: Get Your Habits Done app, you’ll receive real-time alerts about any changes to your refund status right on your mobile device.
Account Dashboard: Log in to your account on the Do: Get Your Habits Done website or mobile app. Navigate to the "Order History" section in your account dashboard to view detailed information about your refund status, including the amount and expected timeframe for completion.
Billing Section: Visit the "Billing" section in your account settings. Here, you can find a summary of any pending refunds along with relevant dates and transaction IDs that can assist you in tracking your return.
Help Center: If you have specific questions regarding your refund, consult the Help Center. Search for articles related to refunds to find detailed explanations and frequently asked questions that might clarify your concerns.
FAQ
Refunds for subscriptions typically depend on the terms of service agreed upon at the time of purchase. If a user forgets to cancel in time, it’s generally best to reach out to customer support directly to discuss the situation, as they may be able to provide a resolution based on individual circumstances.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once initiated, you'll receive a confirmation email detailing the refund request. Please allow time for the transaction to reflect in your account.
If you see a charge but do not have an active subscription, please first check your account settings for any trial periods or potential subscriptions you may have forgotten. If you're still unsure, reach out to our support team with your details so we can assist you in resolving the issue.
If you're unable to receive a refund directly, consider reaching out to customer service again for further assistance. You might also explore escalating your request within the support system to ensure it receives appropriate attention. Additionally, reviewing your account and purchase details may clarify any aspects that could assist in resolving your inquiry.
If Do: Get Your Habits Done has refused to issue a refund, you may want to review the refund policy on their website to ensure you understand the terms. Additionally, consider reaching out to their customer support team again for further clarification or assistance. It can also be helpful to check your account details to confirm your eligibility for a refund.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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