When managing subscriptions, it’s easy to overlook billing details until an unforeseen charge appears. Doodles By Rebekah understands that life can be busy, so this guide is designed to clarify how the refund process works, who is eligible for refunds, and the straightforward steps to quickly request your money back. We aim to make the process as seamless as possible, ensuring you have the information you need at your fingertips.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Have your order confirmation email readily available, which includes essential details like the order number and purchase date.
Transaction ID - Make sure to provide the transaction ID from your payment method to assist with locating your order.
Photos of the Item - If applicable, take clear photos showing the condition of the product you are seeking a refund for, especially if there are defects or discrepancies.
Explanation of the Issue - Write a brief description of the reasons for your refund request, including any specific issues you encountered with the product.
Return Shipping Tracking Number - If returning an item, be prepared to provide the tracking number for the return shipment.
Account Details - Ensure you have the account email used for the purchase to verify your identity during the refund process.
Product Name and SKU - Include the exact name and SKU of the item to help Doodles By Rebekah accurately process your request.
Time of Purchase - Note the date and time of purchase, as this information can expedite the refund process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-2 working days
Shop Pay
1-3 working days
Apple Pay
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Doodles By Rebekah
At Doodles By Rebekah, understanding your rights as a customer and the specific circumstances that may make you eligible for a refund is important. Doodles By Rebekah primarily offers unique and personalized art services, and as such, the eligibility for refunds can be fairly specific. Below are some situations that may justify a refund request in accordance with our policies:
Order Cancellation: If you wish to cancel an order for a custom piece prior to it being started, you may be eligible for a full refund of any fees paid.
Art Incompatibility: If a digital art file provided does not meet the specifications agreed upon during the order process, you may qualify for a refund or a revision of the artwork until it aligns with your original request.
Unforeseen Service Disruptions: If there are significant delays in the delivery of your completed artwork beyond the communicated timeline, you might be eligible for a partial refund based on the nature of the delay.
Defective Products: In the case of physical products (such as prints), if you receive an item that is damaged or defective upon arrival, you may be eligible for a replacement or refund.
Each case is assessed individually, and decisions are based on the nature of the order and the existing policies at Doodles By Rebekah. For further assistance or clarification regarding your specific order situation, please reach out to our customer service team.
Step-by-Step Process to Request Your Doodles By Rebekah Refund Like a Pro
If you purchased through Doodles By Rebekah.com:
Visit the Doodles By Rebekah website.
Scroll to the bottom of the homepage and click on the Contact Us link.
Fill out the contact form with your details, including your name, email, and order number.
In the message box, state that you would like a refund for your membership or subscription.
Mention that the subscription renewed without notice, or emphasize that the account was previously unused.
Submit the form and wait for a response from customer service.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Doodles By Rebekah subscription.
Scroll down and tap Report a Problem.
Choose Request a Refund and then select Subscription Problems.
Explain the reason for your refund request, mentioning that the subscription renewed without notice, or that you were unable to utilize the features offered.
Submit your request and check your email for any updates.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Profile Icon in the top right corner.
Select Payments & subscriptions from the menu.
Tap on Subscriptions and find Doodles By Rebekah.
Tap Manage, then select Cancel Subscription.
After canceling, tap Refund and follow the prompts.
When asked for a reason, highlight that the subscription renewed without notice, or express that you didn’t use the service.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to the Manage Account section.
Click on the Subscriptions tab.
Find the Doodles By Rebekah subscription and click Cancel Subscription.
After cancellation, look for the option to request a refund.
In your refund request, mention that the subscription renewed without notice, or state that you did not receive adequate usage from the service.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Doodles By Rebekah for Refund
Script
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Subject: Refund Request – Doodles By Rebekah Account [Your Email]
Dear Doodles By Rebekah Team,
I hope this message finds you well.
I would like to bring to your attention the following billing situation: [describe reason].
As a result, I would like to request a refund in the amount of [Amount]. If applicable, I have attached relevant documentation for your review.
Could you please confirm receipt of this request and provide an update within 3-5 business days?
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
You will be notified once the review process is complete, usually within 3-5 business days.
Processing
Your refund is currently being processed by our team.
We are working hard to get your funds back to you. This may take up to 7 business days.
Refunded
Your refund has been successfully issued.
The amount will be reflected in your account shortly, depending on your bank's processing time.
Partially Refunded
A portion of your refund has been processed.
If you received a partial refund, please check your order details for the amount refunded.
Completed
Your refund has been finalized and closed.
All refund processes are completed. No further actions are needed on your part.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Doodles By Rebekah, customers occasionally find themselves needing to navigate refunds for various reasons. Here are some real user scenarios where refunds were successfully claimed:
Order Cancellation Due to Personal Reasons: After placing an order for a custom doodle, a customer realized they needed to cancel due to a family emergency. Upon reaching out to Doodles By Rebekah, they were able to communicate their situation, resulting in a full refund processed swiftly.
Misunderstanding of Subscription Options: A user accidentally upgraded to a premium subscription, thinking it was a trial. Once they contacted customer support to clarify their subscription level, the team quickly refunded the extra charges and restored their original plan without hassle.
Change of Mind on Digital Artwork: A buyer decided that the commissioned piece they ordered didn’t match their expectations. By providing feedback through the customer service portal, they received confirmation and a refund as per the generous return policy of Doodles By Rebekah.
Late Delivery Inquiry: A customer noticed that their shipment of doodle merchandise was delayed beyond the expected timeframe. After submitting a support request to highlight the problem, they not only received their order but were also issued a refund for the shipping costs as a gesture of goodwill.
The Easiest Way to Get a Doodles By Rebekah Refund
If you're frustrated trying to get a refund from Doodles By Rebekah—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Doodles By Rebekah is straightforward and efficient. With clear communication methods and user-friendly tools, you can stay updated on your refund progress. Here’s how to easily track it:
Check Your Email: Upon initiating a refund, you will receive an email confirmation. This email will provide details about your refund request and the estimated timeline for processing.
Account Dashboard: Log in to your account on Doodles By Rebekah’s website. Navigate to the Order History section, where you can find your refund status directly linked to each order.
Order History Section: Within your account dashboard, the Order History tab will show you the status of your refunds. Look for a status update next to the relevant order.
Mobile App Notifications: If you use the Doodles By Rebekah mobile app, make sure to enable notifications. You will receive updates on your refund status directly through the app.
Billing Section: For more detailed information, you can check the Billing Section in your account. It provides insights on any refunds processed along with expected timelines.
Customer Support: If you have any questions or need further clarification, don’t hesitate to reach out to Doodles By Rebekah’s customer support team. They can provide real-time updates regarding your refund.
FAQ
If you forgot to cancel on time, please reach out to our customer support team as soon as possible. While we strive to accommodate requests, our refund policy does have specific timeframes, so we recommend checking the details on our website. We're here to help and will do our best to assist you.
Refunds typically take 5-10 business days to process once they are initiated. The exact time may vary depending on your bank or payment provider, so please allow additional time for the funds to reflect in your account.
If you see a charge but don’t have an active subscription, please double-check your account details for any past subscriptions or purchases that may not have been completed. If you still have questions, contact our customer support team with your transaction details for assistance.
If you are unable to obtain a refund directly from Doodles By Rebekah, consider reaching out to their customer service team again for further assistance. You may also want to explore escalating your request within their support system to ensure it receives the appropriate attention. Additionally, reviewing your account details for any relevant information could provide further context for your inquiry.
If you encounter a situation where a refund is not issued, it's advisable to review the refund policy outlined on the Doodles By Rebekah website for clarity on eligibility and conditions. You may also consider reaching out to customer support again for further assistance, ensuring to provide any necessary details regarding your request. Additionally, double-checking your account details and transaction history can help clarify any misunderstandings.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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