Many users often overlook the details of their billing until an unexpected charge catches them off guard, such as an auto-renewed subscription. This guide will clarify how Draft 101 refunds operate, outline eligibility criteria, and provide clear steps to help you request your money back swiftly and easily. We're here to ensure you have all the information you need to navigate the refund process with confidence.
What You Should Prepare Before Applying For Refund
Order Number: Locate the specific order number associated with the purchase from Draft 101 on dallascowboys.com.
Account Information: Have your Draft 101 account details ready, including the email address linked to your account.
Purchase Confirmation Email: Include the original confirmation email received after the transaction.
Transaction ID: Retrieve the transaction ID from your payment provider for accurate tracking.
Reason for Refund: Clearly define the reason for requesting the refund, be it a subscription cancellation or product dissatisfaction.
Proof of Purchase: Attach any documents or receipts that corroborate the purchase details.
Method of Payment: Identify the payment method used (credit card, PayPal, etc.) for the refund process.
Returns Policy Information: Review Draft 101’s returns policy to ensure eligibility and comply with any specific requirements.
Communication Records: Keep records of any previous communication regarding this issue with customer service.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Draft 101
At Draft 101, we strive to provide our users with a clear understanding of their rights regarding refunds. Our services focus on enhancing your experience with Dallas Cowboys events and activities, with specific criteria for eligibility related to refunds. Understanding these criteria can help you better manage your account and subscription.
The following situations may qualify users for a refund:
Event Cancellation: If an event associated with your purchase is canceled, you may be eligible for a refund of the associated fees.
Service Disruption: Significant service interruptions that prevent access to paid features may qualify for a refund for that specific time period.
Incorrect Charges: If a charge does not align with your selected service or subscription plan, you could be eligible for a refund of the amount that exceeds the agreed terms.
Subscription Downgrade: If you choose to downgrade your subscription level, any unused portion of the premium fees paid may be eligible for a refund, subject to specific cutoff dates.
Account Management Issues: Users may be eligible for a refund if there are discrepancies in billing related to changes made during their subscription management.
It is important for users to review their account settings and transaction history to determine if any of these situations apply to them. If you believe you might be eligible for a refund, please refer to our support team for further guidance on your specific circumstances.
Step-by-Step Process to Request Your Draft 101 Refund Like a Pro
If you purchased through Draft101.com:
Visit dallascowboys.com.
Scroll to the bottom of the page and click on Customer Support.
Select the Contact Us option.
Choose Membership and Billing from the dropdown menu.
Fill out the form with your details and select Request a Refund as the subject.
In the message body, mention that the subscription renewed without notice and you would like a refund.
Submit the form and await a response from customer support.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find Draft 101 in the list of subscriptions.
Tap on it, then select Report a Problem.
Choose Request a Refund and follow the prompts.
In the comments, explain that your account was unused and you would like a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon in the top-left corner.
Select Account.
Tap Purchase History.
Find and select the Draft 101 subscription.
Tap Refund and follow the prompts.
In the feedback box, note that the subscription was renewed without notice.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Click on Manage Account.
Scroll down to the Recent Purchases section.
Locate the Draft 101 subscription.
Click on it and select Request a Refund.
In the request form, state that the subscription has not been utilized and you are seeking a refund.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation for your reference.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but is awaiting processing.
Your request is under review, and you can expect an update within 3-5 business days.
Processing
The refund is currently being processed by our team.
Your refund is on its way, and you should see it completed shortly, typically within 5-7 business days.
Refunded
The refund has been successfully completed and processed.
The funds have been returned to your original payment method, and you should see them reflected within 3-5 business days.
Partially Refunded
A portion of your order total has been refunded.
Check your account for the refunded amount; if you have questions, contact customer support.
Completed
The refund process is fully completed, and no further action is required.
You have successfully received your refund, and the case is closed.
Canceled
The refund request has been canceled by either you or our team.
If you did not initiate this action, please contact customer support for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Navigating refunds can be straightforward at Draft 101, especially when users address their concerns promptly and provide necessary details. Here are several scenarios illustrating how customers have successfully claimed refunds:
Subscription Downgrade: After a few months of using a premium plan, a user decided to downgrade to a standard subscription. Upon noticing that they were charged for the premium plan in the following month, they quickly initiated a request through their account settings. Draft 101 promptly refunded the difference after confirming the plan change.
Unintended Double Billing: A customer realized they had purchased two tickets for a Draft event due to a navigation error on the site. They reached out via the customer service portal, explaining the situation. Draft 101 verified the ticket purchase history and issued a refund for the duplicate ticket without delay.
Event Cancellation: When a highly anticipated Draft event was canceled due to unforeseen circumstances, attendees were automatically notified via email. Each customer had the option to request a refund by visiting their account dashboard. One user followed this process and received a full refund within days.
Billing Inquiry: A user contacted Draft 101 after noticing an unexpected charge related to their account. Upon presenting their account details, the support team reviewed and clarified that the charge was for a recently completed transaction. However, the user was later informed of an adjustment to their billing statement that qualified for a refund, which was promptly processed.
The Easiest Way to Get a Draft 101 Refund
If you're frustrated trying to get a refund from Draft 101—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Keeping track of your refund status with Draft 101 is straightforward. Here are some specific ways you can efficiently monitor updates on your refund process:
Email Notifications: Stay alert for email updates from Draft 101. They will send emails to confirm your refund has been initiated, along with tracking information. Look for the subject line "Your Refund Status Update" in your inbox.
In-App Notifications: If you're using the Draft 101 mobile app, you’ll receive real-time notifications regarding your refund status. Check the notifications tab for any updates.
Account Dashboard: Log in to your Draft 101 account and navigate to the Order History section. Each order will display its refund status, including whether it’s pending, processed, or completed.
Billing Section: Go to the Billing section in your account settings. This area provides detailed insights into your financial transactions, including a timeline of when your refund is expected to be issued.
Refund Progress Information: Draft 101 provides updates such as confirmation of refund requests and estimated processing times directly within your account dashboard. You can see an estimated date of completion for your refund.
Refund Tracking Tool: Utilize the dedicated Refund Tracker feature in your account. This tool gives you a step-by-step view of your refund’s current status and expected completion date.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, we cannot issue a refund for that payment. We recommend reviewing our cancellation policy for future reference to ensure you can make adjustments in a timely manner.
Refunds typically take 5 to 7 business days to process and reflect in your account, depending on your financial institution's policies. Please allow additional time for banks or credit card companies to finalize the transaction before contacting customer service for updates.
If you see a charge but do not have an active subscription, please check your account for any previous subscriptions or pending payments. If you still believe there's an issue, contact our customer support team with your account details and transaction information for assistance.
If you're unable to obtain a refund directly from Draft 101, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within Draft 101's support system for additional options. Additionally, reviewing your account details may provide insights into your transaction and available resolutions.
If Draft 101 is unable to issue a refund, consider reviewing their refund policy for detailed guidance on eligibility and procedures. Additionally, reaching out to customer support again may provide further clarification or assistance. It's also helpful to check your account details to ensure that all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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