Unforeseen charges can often catch users off guard, especially when it comes to subscription services like Draft Scout. Many only consider billing issues when an unexpected renewal occurs. This guide is designed to clarify how Draft Scout’s refund process works, who qualifies for a refund, and the straightforward steps to request your money back swiftly. Let’s navigate this together to ensure you have a smooth experience.
What You Should Prepare Before Applying For Refund
Account Email: Ensure you have the email associated with your Draft Scout account.
Transaction ID: Locate the unique transaction ID from your purchase confirmation email or account history.
Subscription Details: Gather information about your subscription plan, including start and end dates.
Reason for Refund: Clearly state the reason for requesting a refund, adhering to any policies Draft Scout may have.
Proof of Payment: Keep a copy of your payment confirmation, either as a digital receipt or screenshot.
Account Access: Be prepared to log into your Draft Scout account during the refund process for verification.
Expected Resolution: Consider what resolution you expect, whether it be a full refund, partial refund, or account credit.
Supporting Documents: If applicable, collect any additional documentation that supports your refund request, such as screenshots of issues encountered.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 business days
PayPal
3-5 business days
Apple Pay
5-7 business days
Google Pay
5-7 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Draft Scout
At Draft Scout, users have specific rights regarding refunds associated with their subscription services. Understanding these rights can help users navigate their accounts effectively and ensure they are taking full advantage of the offerings available through Draft Scout.
Subscription Cancellation: Users who cancel their subscription may qualify for a refund for unused portions of their subscription period, depending on the terms of their subscription plan.
Account Issues: If users encounter unexpected difficulties accessing their accounts or the services provided, they may be eligible for a refund for that billing period if the issue cannot be resolved amicably.
Service Non-Delivery: In instances where the service promised by Draft Scout is not delivered as described, users might be eligible for a refund for the specific service that was not fulfilled.
Technical Difficulties: Users who experience significant technical issues that prevent them from using the service for an extended period may qualify for a refund for that billing cycle.
It is important for users to review their specific subscription terms and reach out to Draft Scout directly for any inquiries regarding refund eligibility based on these circumstances.
Step-by-Step Process to Request Your Draft Scout Refund Like a Pro
If you purchased through DraftScout.com:
Visit the Draft Scout website and log into your account.
Navigate to the 'Account Settings' section.
Click on 'Billing History' to locate recent charges.
Identify the subscription or charge in question and click 'Request Refund' next to it.
In the message box, mention that the subscription renewed without notice and that you have not used the account for a while.
Submit your request and wait for a confirmation email regarding the refund process.
If you purchased through Apple:
Open the Settings app on your iPhone.
Tap on your Apple ID at the top.
Select 'Subscriptions' to view all active subscriptions.
Find Draft Scout and tap on it.
Choose 'Report a Problem' and select the reason for the refund.
In the text box, emphasize that the account was unused and you were unaware of the renewal.
Submit your report; check your email for further instructions from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu (three horizontal lines) in the top left corner.
Select 'Subscriptions' from the menu.
Find Draft Scout and tap on it.
Tap 'Cancel Subscription.'
After canceling, go back to the menu and select 'Account.'
Choose 'Purchase History' and find the Draft Scout charge.
Tap on the charge and select 'Request a refund.'
Indicate that you were unaware of the renewal and that there was no prior notice.
Submit your refund request.
If you purchased through Roku:
Turn on your Roku device and navigate to the 'Home' screen.
Scroll to 'Streaming Channels' and select 'Channel Store.'
Find and select Draft Scout from your installed channels.
Click on 'Manage Subscription.'
Select 'Cancel Subscription' to halt future charges.
Head to the Roku website and log in to your account.
Access 'My Account' and then 'Order History.'
Locate the Draft Scout charge and select 'Request Refund.'
In your message, state that the subscription renewed unexpectedly and point out the lack of usage.
Submit your request and monitor your email for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my account. Specifically, [describe reason].
As such, I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your reference.
Could you please confirm receipt of this request and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
You will be notified once a decision has been made, typically within 3-5 business days.
Processing
Your refund is currently being processed by our team.
This stage may take up to 5-7 business days as we finalize the refund amount.
Refunded
The refund has been successfully issued to your payment method.
You should see the refund in your account within 3-5 business days depending on your bank.
Partially Refunded
A portion of your order has been refunded.
You will receive an email detailing the refunded amount and remaining balance.
Completed
The refund process is complete and closed.
You do not need to take any action. Your refund status is finalized.
Cancelled
Your refund request has been cancelled.
If you need assistance, please contact customer support for further help.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Draft Scout, we understand that sometimes users need assistance with their subscriptions or account management. Here are a few real user scenarios where refunds were successfully claimed:
Subscription Plan Change: A user decided to upgrade from a monthly plan to an annual plan mid-way through their subscription. After realizing they were charged for a new month on their previous plan, they contacted customer support. Draft Scout promptly adjusted the billing and issued a refund for the overlapping charge, ensuring seamless access to their upgraded service.
Account Reactivation Error: A user reactivated their Draft Scout account, intending to use the service for a specific period. However, they accidentally remained subscribed for longer than planned. Upon reaching out to support, they explained the misunderstanding, and Draft Scout honored their request for a refund for the unused duration of their subscription.
Billing Clarification for Multiple Users: A user who shared a Draft Scout account with family members noticed unexpected charges. They contacted Draft Scout to inquire about the billing details. After reviewing the account, it was found that additional user access had been added unintentionally. The team issued a refund for the extra charges, providing clarity on future billing.
Temporary Service Interruption: A user experienced a temporary disruption in service during a critical draft period. After reaching out to customer support to report the issue, Draft Scout resolved the technical difficulties and offered a refund for the downtime as a gesture of goodwill, making sure the user felt supported.
The Easiest Way to Get a Draft Scout Refund
If you're frustrated trying to get a refund from Draft Scout—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Draft Scout is designed to be straightforward and user-friendly. Here are some efficient ways to keep tabs on your refund progress:
Email Notifications: Watch for email updates from Draft Scout regarding your refund. These emails typically provide the first notification of your refund's initiation and any relevant timelines.
In-App Notifications: If you have the Draft Scout mobile app, check for in-app notifications that will alert you to any changes in your refund status. The alerts are generally sent when there’s a significant update.
Account Dashboard: Log into your Draft Scout account and navigate to the Order History section in your account dashboard. Here, you can view all orders, including those with pending refunds and their current status.
Billing Section: Check the Billing tab in your account settings. This section details all transactions and allows you to track which refunds are in process.
Refund Progress Information: Draft Scout provides updates on the refund process, including expected timelines for when funds will be credited back to your original payment method. Keep an eye on any specific notes within the refund details.
Customer Support: If you require real-time assistance or have questions about your refund, utilize the Live Chat feature on the Draft Scout website for immediate help from a customer service representative.
FAQ
Unfortunately, if you forget to cancel your Draft Scout subscription before the renewal date, the charges will typically go through as scheduled. We recommend reviewing your subscription details and considering reaching out to our customer support team, as they may be able to assist with your specific situation.
Refunds from Draft Scout typically take 5 to 10 business days to process, depending on your bank or payment provider's policies. Once initiated, you will receive a confirmation email, and the funds should appear in your account shortly after processing is complete.
If you see a charge but do not have an active subscription, please check your account for any previous transactions or subscription history. If you still have questions, contact our customer support team with relevant details, and they will assist you in resolving the issue.
If you're unable to obtain a refund directly from Draft Scout, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details or subscription settings could provide further insights into your situation.
If Draft Scout refuses to issue a refund, you may want to review their refund policy for any applicable stipulations. Additionally, consider reaching out to their customer support again for further clarification or to discuss your situation. It's also a good idea to double-check your account details to ensure everything is accurately represented.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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