Navigating billing and refunds can often take a backseat until an unexpected charge catches our attention, particularly with automatic renewals. In this guide, we aim to clarify how Dreams Empowered handles refunds, outlining eligibility criteria and the straightforward steps to request your money back swiftly. Our goal is to empower you with the knowledge needed to address any billing concerns with confidence.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Locate the email you received when you purchased the course for verification.
Transaction ID: Gather your unique transaction ID from your purchase receipt.
Course Access Details: Document the details of the course you accessed to establish your enrollment.
Refund Request Form: Complete any specific refund request form that Dreams Empowered may require.
Reason for the Refund: Clearly outline your reason for requesting the refund, as specified in the refund policy.
Timeframe of Course Access: Note the duration of time you have engaged with the course materials, as this may affect eligibility.
Screenshots: Take screenshots of any issues encountered during course access or use.
Customer Account Information: Prepare your account details including the email used to register with Dreams Empowered.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-10 working days
PayPal
3-5 working days
Stripe
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Dreams Empowered
At Dreams Empowered, we prioritize the satisfaction of our users and strive to accommodate various situations that may arise regarding our services. Understanding your eligibility for a refund depends on specific circumstances related to our offerings, including our digital courses and workshops. Below are some scenarios that may qualify for refunds, tailored specifically for our audience.
Course Access Issues: If you encounter technical difficulties that prevent you from accessing your purchased course material, this situation may qualify for a refund. We encourage users to reach out for support in resolving such issues.
Workshop Cancellation: In the event that a scheduled workshop is canceled by Dreams Empowered, participants may be eligible for a refund or an alternative arrangement based on the circumstances of the cancellation.
Course Misunderstanding: If there is a misunderstanding regarding what the course entails and it does not meet your expectations based on the provided descriptions, you may discuss your options with our support team to explore potential solutions, which could include a refund.
Subscription Plan Changes: If you change your subscription to a different tier, your previous plan’s billing might affect the upcoming charges. Understanding how these changes work can clarify your billing statement, including any potential refund eligibility.
Content Inaccessibility: If you experience prolonged unavailability of course materials due to platform issues, we may consider these circumstances for a refund or credit towards future use.
We recommend reviewing our detailed policies and contacting our support team for personalized assistance regarding your account and billing inquiries. We are here to help ensure your experience with Dreams Empowered is as fulfilling as possible.
Step-by-Step Process to Request Your Dreams Empowered Refund Like a Pro
If you purchased through Dreams Empowered.com:
Visit the website and log into your account.
Navigate to the Account Settings section.
Find the Billing History or Manage Subscriptions option.
Locate the transaction in question and click on Request Refund next to it.
In the provided form, clearly state that the subscription renewed without notice.
Submit the refund request.
Check your email for confirmation or further instructions.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top.
Select Subscriptions.
Find the membership for Dreams Empowered.
Tap on Report a Concern for the subscription.
Choose I want to request a refund and fill out the form, mentioning that the account was unused.
Submit the request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the top-left corner.
Select Account and then Purchase History.
Locate the transaction for Dreams Empowered.
Tap on it and choose Refund.
In the refund request, highlight that the subscription renewed unexpectedly.
Submit your request.
If you purchased through Roku:
Go to your Roku home screen and choose Streaming Channels.
Select Manage Subscriptions under your account settings.
Find the Dreams Empowered subscription and click on it.
Choose the option to Manage Subscription.
Select Request Refund and provide a brief message stating that the account was not used.
Follow any further prompts to complete the process.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund of [Amount] due to the following billing situation: [describe reason].
I have attached relevant documentation for your reference.
Please confirm the receipt of this refund request within 3-5 business days.
Thank you for your assistance.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is waiting for approval.
This is the initial stage; please allow up to 3-5 business days for review.
Processing
Your refund is being processed by our team.
Expect a resolution within 3-7 business days.
Refunded
Your refund has been successfully issued.
You will see the funds return to your original payment method within 5-10 business days.
Partially Refunded
A portion of your order has been refunded.
Check your email for details on what was refunded and expect the funds to reflect in 5-10 business days.
Completed
Your refund process is fully completed.
You should have received your full refund or a confirmation email for partial refunds.
Canceled
Your refund request was canceled, either by you or due to non-compliance with our policy.
If you believe this is an error, please reach out to customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Dreams Empowered, users often find themselves needing to navigate the nuances of their subscriptions, products, and services. Below are some real user scenarios where individuals successfully claimed refunds while ensuring a smooth interaction with the platform.
Subscription Overlap: Sarah subscribed to a yearly course package but later realized she had already paid for a separate, monthly plan. Upon reaching out to customer support, she was able to explain her situation and successfully receive a refund for the overlapping month's charge, resetting her subscription to the yearly plan.
Account Upgrade Confusion: Mike wanted to upgrade his account to a premium tier but accidentally signed up for a more expensive long-term plan instead. After contacting customer support for clarification on his account status, he was promptly assisted and granted a refund for the difference, allowing him to switch to his desired premium plan.
Course Cancellation: Jessica enrolled in a workshop but found out she could not attend due to a scheduling conflict. She reached out within the refund window and explained her circumstances to support. They processed her refund swiftly, demonstrating their commitment to customer satisfaction.
Billing Period Clarification: Alex noticed a charge that seemed different from his typical monthly fee. Upon inquiring with customer support about the billing cycle, he learned that it was due to a one-time service update. The team offered clarity and promptly processed a refund for that additional charge after confirming it was within the valid timeframe for refunds.
The Easiest Way to Get a Dreams Empowered Refund
If you're frustrated trying to get a refund from Dreams Empowered—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Dreams Empowered is straightforward, allowing you to stay informed about the progress of your request. Here are some efficient ways to monitor your refund:
Email Notifications: Keep an eye on your inbox for emails regarding your refund status. Dreams Empowered sends updates directly to your registered email, detailing each stage of the refund process.
Account Dashboard: Log into your Dreams Empowered account and navigate to the Order History section. Here, you can find the status of your refund request alongside your purchase history.
Billing Section: Visit the Billing section of your account settings to view any pending refunds. This area provides an overview of transactions, including those that are being processed for refund.
In-App Notifications: If you’re using the Dreams Empowered mobile app, ensure your notifications are enabled. The app offers real-time updates on your refund status as well.
Refund Progress Details: When checking your refund in the Order History or Billing sections, Dreams Empowered provides concise updates indicating whether the refund is pending, processed, or completed, ensuring that you know exactly where your request stands.
FAQ
Refunds are typically not issued for missed cancellation deadlines, as we encourage users to manage their subscription timings proactively. However, we understand that situations can arise, and we recommend reaching out to our support team to discuss your specific circumstances. Our goal is to help find the best solution for you.
Refund processing times can vary depending on your bank or payment method, but typically you can expect to see the refund reflected in your account within 5 to 10 business days after it has been processed. Please check with your financial institution for specific timelines, as they may take additional time to post the funds to your account.
If you see a charge but do not have an active subscription, please start by checking your account for any active memberships or trial periods that may have been initiated. If you require further assistance, reach out to our support team with your transaction details for clarification and resolution.
If you're unable to secure a refund directly from Dreams Empowered, consider reaching out to their customer service team once more for further assistance. You may also explore options to escalate your concern within their support system or review your account details for additional insights that could aid in resolving your situation.
If Dreams Empowered refuses to issue a refund, you may want to carefully review the refund policy to ensure all conditions were met. Additionally, consider reaching out to customer support again for further clarification or to discuss your situation in more detail. You can also check your account details to confirm the status of your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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