Understanding the ins and outs of billing can often take a backseat until an unexpected charge catches your attention. If you've found yourself wondering about how refunds work at DRESSLIKETHIS.COM, you're not alone. This comprehensive guide will walk you through the refund process step-by-step, clarify who is eligible, and help you navigate the quickest way to request your money back. Let's ensure you have all the information you need for a smooth and efficient refund experience.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your confirmation email or account order history.
Transaction ID: Retrieve the transaction ID associated with your purchase for quick reference in your refund request.
Original Payment Method: Have the details of the payment method you used (credit card, PayPal, etc.) ready for verification.
Return Tracking Information: If you have already returned the item, ensure you have the tracking number to confirm its return.
Reasons for Return: Provide a clear and concise explanation of why you are requesting the refund, whether it’s due to sizing issues, defects, or dissatisfaction with the product.
Photos of the Product: Consider taking clear photos of the item, especially if there are defects or issues that prompted the return.
Account Login Credentials: Make sure you can access your DRESSLIKETHIS.COM account to facilitate communication and verification.
Refund Policy Review: Familiarize yourself with DRESSLIKETHIS.COM's refund and return policy to ensure your request aligns with their requirements.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Debit Card
3-5 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from DRESSLIKETHIS.COM
At DRESSLIKETHIS.COM, we understand that circumstances may arise where users may question their billing or service eligibility. While we strive to provide quality products and services in a seamless manner, certain situations may make users eligible for a refund. It's important for users to familiarize themselves with the specific criteria that govern refunds related to our offerings.
Below are the circumstances under which users might qualify for a refund from DRESSLIKETHIS.COM:
Product Defects or Damages: If a product received is found to be defective or damaged in transit, users may be eligible for a refund upon providing the necessary evidence, such as photographs of the issue.
Incorrect Items: In the event that a user receives an item that does not match their order, such as the wrong size or style, they might be eligible for a refund following verification of the correct order details.
Subscription Cancellation Policy: Users who have subscribed to a service may be eligible for a refund if they cancel their subscription before the next billing cycle, depending on the specific terms outlined at the time of cancellation.
Order Processing Issues: If an order encounters an issue during processing that prevents it from fulfilling successfully, users may be eligible for a refund in accordance with our operational policies.
Return Policy Compliance: Products returned within the designated return period and adhering to our return policy may qualify for a refund after inspection and confirmation of the return condition.
We encourage users to review our specific terms and policies for more detailed information regarding their rights and eligibility. Feel free to reach out to our customer support team for assistance with any refund inquiries you may have.
Step-by-Step Process to Request Your DRESSLIKETHIS.COM Refund Like a Pro
Navigate to the "Account Settings" section, usually found in the top-right corner under your profile.
Locate the "Billing" or "Subscriptions" tab.
Find the relevant subscription and click on the "Request Refund" option.
Fill out the refund request form provided, mentioning that the subscription renewed unexpectedly.
Submit your request and save the confirmation email for your records.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select "Subscriptions" from the menu.
Find and tap on the DRESSLIKETHIS.COM subscription.
Scroll down and select "Report a Problem" to initiate the refund process.
Choose the reason for your request, emphasizing that the subscription renewed without notice.
Submit the request for a refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the profile icon in the top-right corner.
Select "Payments & subscriptions" then "Subscriptions."
Locate DRESSLIKETHIS.COM subscription and tap it.
Tap on "Manage" and then "Cancel Subscription" (if necessary to request refund).
Go back to the "Payments & subscriptions" section.
Select "Budget & history," then find the recent charge for DRESSLIKETHIS.COM.
Tap on the charge and select "Request refund," stating that the account was unused.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to "Manage Your Subscriptions."
Locate DRESSLIKETHIS.COM subscription in the list.
Click on the "Cancel Subscription" option (if needed for refund eligibility).
Go back to your account dashboard and click on "Support."
Select "Contact Us" and reach out via the provided methods, stating that there was an unexpected renewal.
Provide any required information to complete your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to bring to your attention the following billing situation: [describe reason]
I would like to request a refund in the amount of [Amount]. Please find attached any relevant documentation for your review.
I would appreciate your confirmation regarding this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but not yet reviewed.
You will receive an update within 3-5 business days regarding your request.
Processing
Your refund is being processed by our team.
This usually takes 3-7 business days to complete. Please be patient.
Refunded
The refund has been successfully issued back to your original payment method.
You should see the funds reflected in your account within 5-10 business days.
Partially Refunded
A portion of your refund has been issued, usually due to items being returned separately.
Check your email for details on what was refunded and the next steps.
Completed
Your refund process is completed and finalized.
You are all set! No further action is required on your part.
Canceled
Your refund request has been canceled, either by you or due to ineligibility.
If you believe this is an error, please contact our customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Understanding the process of claiming refunds can be crucial for users of DRESSLIKETHIS.COM. Here are some real user scenarios illustrating how refunds were successfully claimed:
Sizing Issues: After ordering a chic dress, Emily found that the size didn't fit as expected. After reviewing the sizing chart, she realized she had miscalculated. DRESSLIKETHIS.COM's easy return policy allowed her to send the dress back and receive a full refund within a week, which was processed promptly once the return was received.
Order Cancellation: Mike decided to cancel his order for a trendy jacket when he found a better deal elsewhere. He contacted customer service before the item had shipped, and within 48 hours, he received confirmation that his order was successfully canceled and his payment was refunded without any issues.
Defective Item: Sarah received a beautiful pair of shoes, but upon closer inspection, she noticed a small defect. DRESSLIKETHIS.COM's customer support was very responsive when she reached out, and after providing a photo of the defect, they quickly issued her a refund without requiring her to return the defective item.
Switching Subscription Plans: Alex originally subscribed for a premium service but found the basic plan more fitting for his needs. After exploring the website, he opted to downgrade his subscription. DRESSLIKETHIS.COM processed his request almost immediately, and he was refunded the difference in his billing for the month after his plan change was confirmed.
The Easiest Way to Get a DRESSLIKETHIS.COM Refund
If you're frustrated trying to get a refund from DRESSLIKETHIS.COM—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with DRESSLIKETHIS.COM is straightforward and efficient. Follow the steps below to stay updated on your refund process:
Check Your Email: DRESSLIKETHIS.COM sends email notifications at key stages of the refund process. Look for emails titled "Refund Request Received" and "Refund Processed" to stay informed.
Use the Account Dashboard: Log into your account on DRESSLIKETHIS.COM and navigate to the Order History section. Here, you can view details for each order, including the status of your refund.
Explore the Billing Section: In your account settings, there's a Billing section that provides insights into any transactions, including refunds. This is where you'll see if your refund has been issued.
Mobile App Notifications: If you're using the DRESSLIKETHIS.COM mobile app, enable notifications to receive instant updates on your refund status directly to your device.
Track Refund Progress: Within the Order History, DRESSLIKETHIS.COM offers a refund timeline feature. This shows you when your refund request was received, when it was approved, and the estimated date for the funds to appear back in your account.
FAQ
Refunds typically cannot be processed if the cancellation period has passed, as stated in our policy. However, we encourage users to reach out to our customer service team for assistance with their specific situation, as we strive to address concerns as best as we can.
Refunds typically take between 5 to 10 business days to process once they are initiated. The exact time can vary depending on your bank or payment provider, so it's best to check with them for specific details.
If you see a charge but do not have an active subscription, please start by checking your email for any confirmation messages related to a purchase or a subscription. If you still have questions, we recommend reaching out to our customer support team with your account details for further assistance.
If you are unable to secure a refund through the initial process, consider reaching out to DRESSLIKETHIS.COM's customer service again for further clarification or assistance. Additionally, you may escalate your request within their support system, or take time to review your account details to ensure all necessary information is correctly provided.
If DRESSLIKETHIS.COM is unable to issue a refund, consider reviewing their refund policy to ensure all criteria have been met. You might also want to reach out to customer support again for clarification or further assistance with your request. Additionally, checking your account details may provide insight into the refund process and any necessary steps you may need to follow.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)