Managing finances can often take a backseat until an unexpected charge catches your attention—such as an automatic subscription renewal. To assist you in navigating this situation, this guide details how refunds work at DSRE HOMES LLC, highlighting eligibility criteria and providing step-by-step instructions for efficiently requesting your money back. Our goal is to make the process as straightforward and helpful as possible, ensuring that you feel confident and informed every step of the way.
What You Should Prepare Before Applying For Refund
Transaction ID: Locate the unique transaction ID associated with your purchase.
Service Agreement: Have a copy of your service agreement or contract readily available for reference.
Payment Receipt: Keep your original payment receipt or confirmation email, which includes payment details.
Account Information: Gather your account details associated with DSRE HOMES LLC, including your username or email.
Reason for Refund: Clearly outline the reason for your refund request to support your case.
Documentation: Collect any relevant documentation that supports your refund request, such as correspondence regarding service issues or service-related problems.
Photo Evidence: If applicable, compile any photographic evidence that is relevant to your claim (e.g., property condition if it involves real estate services).
Contact Information: Prepare your current contact information to facilitate communication during the refund process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
Bank Transfer
5-7 working days
PayPal
3-5 working days
Check
10-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from DSRE HOMES LLC
At DSRE HOMES LLC, users have specific rights regarding refund eligibility based on the nature of the services provided. Given that DSRE HOMES LLC offers real estate services, including property management and brokerage, users may find themselves in unique situations that warrant a review of their account and circumstances for potential refunds.
Eligibility for a refund from DSRE HOMES LLC may be applicable under the following scenarios:
Service Cancellation: If a service was canceled within the designated timeframe specified in the service agreement, users may be eligible for a refund based on the terms outlined during the initial agreement.
Unsatisfactory Services: In cases where users believe the services rendered did not meet the standards or commitments outlined in the service contract, they may inquire about potential refunds based on these terms.
Prepaid Services: Users who have prepaid for services that were not delivered or completed might qualify for a refund depending on the specific terms associated with the service purchased.
Errors in Billing: If discrepancies arise in the billing amounts pertaining to contracted services, users may seek clarification and potential adjustments that could lead to eligibility for a refund.
Deposit Refund: Users who provide a rental or service deposit may be eligible for a refund of their deposit under circumstances defined in their lease or service agreement, given that the appropriate conditions are met at the conclusion of a transaction.
For precise guidance related to individual circumstances, users are encouraged to consult the terms of their specific agreements or reach out to DSRE HOMES LLC directly for assistance.
Step-by-Step Process to Request Your DSRE HOMES LLC Refund Like a Pro
If you purchased through DSRE HOMES LLC.com:
Visit sorensenrealestate.com and log into your account.
Navigate to the Account Settings section, usually found in the top right corner.
Click on Billing Information to view your transaction history.
Identify the subscription or charge you wish to refund.
Select the Request Refund option next to the transaction.
In the message box, mention that the subscription renewed without notice and emphasize that the account was unused.
Submit your refund request and check your email for confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the subscription related to Sorensen Real Estate.
Choose Report a Problem and then select the subscription.
In the issue type dropdown, select Request a Refund.
In the message, say that the subscription renewed without prior notice and highlight that it was not utilized.
Submit your request for review by Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) and select Subscriptions.
Find the Sorensen Real Estate subscription in the list.
Tap on the subscription to open its details.
Select Cancel Subscription if prompted.
Go back to the Subscription Details and look for the option to request a refund.
In your refund request, mention that the subscription renewed unexpectedly and state the account was unused.
Submit the request for processing by Google.
If you purchased through Roku:
Visit the Roku website and log into your account.
Go to the Billing section to view your subscriptions.
Locate the Sorensen Real Estate subscription.
Select the option to Manage Subscription.
Click on Request Refund or a similar option.
In your refund request, state that the subscription was renewed without notice and note that you have not used the account.
Follow any additional instructions provided to complete your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to DSRE HOMES LLC for Refund
Script
Copy
Subject: Refund Request – DSRE HOMES LLC Account [Your Email]
Dear DSRE HOMES LLC Team,
I hope this message finds you well.
I am writing to formally request a refund regarding my account. The details of my request are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your review.
Could you please confirm the receipt of this request and provide an update within 3-5 business days? Should you need any additional information, feel free to reach me at [Your Phone Number].
Thank you for your attention to this matter.
Sincerely, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
This status indicates that we are still processing your refund request. Please allow up to 5 business days for further updates.
Processing
Your refund is currently under review and being processed.
A review of your case is in progress. You can expect a resolution within 3 business days.
Refunded
Your refund has been successfully processed and the funds have been returned.
You will see the refund amount credited back to your original payment method within 5-10 business days.
Partially Refunded
A portion of your refund has been processed.
You will receive a partial refund amount. Please check your transaction history for details.
Completed
The refund process has been completed on our end.
Your refund is finalized; you can expect the amount to appear in your account shortly.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our support team for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At DSRE HOMES LLC, clients may encounter various situations where refunds are requested. Here are some realistic scenarios in which customers successfully claimed refunds:
Cancellation of Property Management Services: A client who originally contracted DSRE HOMES LLC for property management services decided to manage their property independently after a couple of months. They reached out to customer support to inquire about the remaining balance on their account, leading to a successful refund for the unused portion of their service.
Adjustment to Repair Services: A landlord discovered that a requested repair had been resolved at no cost before the service from DSRE HOMES LLC was scheduled. After contacting the support team to clarify the situation, the landlord successfully obtained a refund for the repair service that was no longer needed.
Administrative Fee for Late Listing: A homeowner scheduled a listing with DSRE HOMES LLC but later realized they would not be ready to proceed with the sale as planned. They contacted DSRE HOMES LLC regarding a portion of their initial administrative fee, and following a review of their situation, the company processed a refund for the fee based on the cancellation terms outlined in the agreement.
Adjustment in Commission Fees: After a property sale was finalized at a higher price than initially expected, a client raised a question regarding the commission fee structure. DSRE HOMES LLC's team reviewed the agreement and clarified the fee adjustment, resulting in a refund of the excess commission that was charged under a specific promotional rate.
The Easiest Way to Get a DSRE HOMES LLC Refund
If you're frustrated trying to get a refund from DSRE HOMES LLC—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently at DSRE HOMES LLC is straightforward. Here are some merchant-specific tips to help you stay informed throughout the process:
Email Updates: Keep an eye on your email for notifications from DSRE HOMES LLC. Look for subject lines including "Refund Status Update" to stay informed about any changes.
Account Dashboard: Log into your account on the DSRE HOMES website. Navigate to your Order History section where you can view the status of your refunds, including current processing stages.
Mobile App Notifications: If you use the DSRE HOMES mobile app, check for in-app notifications. You may receive instant alerts when your refund status changes or when action is required on your part.
Billing Section: For detailed information about your refund, visit the Billing section in your account settings. This area provides insights into transaction details and any applicable timelines for your refund.
Refund Progress Information: DSRE HOMES LLC provides updates at each stage of the refund process—from initiation to completion. You will see messages indicating whether your refund is pending, processed, or completed.
Customer Support: If you have any questions, don’t hesitate to contact our customer support team directly. They can provide additional information and assist with any concerns regarding your refund status.
FAQ
If you forget to cancel your service before the deadline, we may not be able to process a refund as our policy is designed to uphold timing for service cancellation. We recommend reviewing your agreement for specific terms, and feel free to reach out to our support team for assistance or to discuss your situation further.
Refund processing times can vary depending on your financial institution, but typically, you can expect to see the refund reflected in your account within 5 to 10 business days after it has been issued by DSRE HOMES LLC. Please allow additional time for processing, especially if your bank has specific policies regarding refunds.
If you notice a charge from DSRE HOMES LLC but do not have an active subscription, please first check your account for any previous transactions. Then, contact our customer service team directly with the details of the charge, and they will assist you in reviewing the account activity and addressing your concerns.
If you are unable to receive a refund directly from DSRE HOMES LLC, consider reaching out to their customer service team again for further assistance. Additionally, you might explore escalating your inquiry within their support system to ensure your request is thoroughly reviewed. Checking your account details and any relevant communications may also provide clarity on your situation.
If DSRE HOMES LLC refuses to issue a refund, you may want to carefully review their refund policy to better understand the terms and conditions. Consider reaching out to customer support again with any additional information you may have or check your account details for any potential oversight. Exploring these options can help clarify the situation and guide you on the next steps.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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