Many users often overlook their billing details until an unexpected charge catches their attention, such as an automatic renewal. To assist you in navigating the refund process, this guide provides a clear overview of how Fast Lending refunds work, including eligibility criteria and step-by-step instructions to efficiently request your money back. Our aim is to ensure you have all the necessary tools and information to manage your finances with confidence.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and account number with Fast Lending.
Transaction ID: The unique ID of the transaction for which you're requesting a refund, found in your account transaction history.
Date of Transaction: The exact date when the transaction occurred to help expedite the refund process.
Loan Agreement Copy: A copy of the original loan agreement that outlines the terms of your loan.
Reason for Refund: A clear explanation of why you are requesting the refund, ensuring it aligns with Fast Lending’s refund policy.
Proof of Payment: Bank statement or receipt showing the payment made to Fast Lending.
Communication Records: Any correspondence with Fast Lending regarding the transaction, including emails or chat transcripts, highlighting efforts to resolve the issue prior to the refund request.
Identification Verification: A form of ID (e.g., driver’s license) to verify your identity as the account holder.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Bank Transfer
3-5 working days
Debit/Credit Card
5-7 working days
eCheck
3-4 working days
ACH Transfer
2-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Fast Lending
At Fast Lending, users may find themselves with specific eligibility criteria for obtaining refunds based on the services provided, which primarily revolve around loans and financing products. Understanding these policies can help users navigate potential refund situations related to their accounts effectively.
Refund eligibility at Fast Lending typically hinges on various scenarios that pertain to the nature of the loan agreements and service usage. Below are specific situations that might qualify for refunds:
Loan Cancellation: If a user cancels a loan application prior to disbursement, they may be eligible for a refund of any associated fees that were charged during the application process.
Payment Corrections: Should there be any discrepancies in payment amounts, users may request clarification and could potentially qualify for adjustments or refunds.
Account-Initiated Changes: Users who have made changes to their account settings, such as payment plans or loan terms, may inquire about the impact of these changes on fees paid and could be eligible for refunds based on those adjustments.
Service Failure: In instances where the service provided by Fast Lending is not fulfilled as agreed upon within the terms of service, users might explore information on potential refunds for any fees associated with unmet service expectations.
It is advised that users consult their account details and the Fast Lending terms of service to gain further insight into their specific situation and eligibility for refunds.
Step-by-Step Process to Request Your Fast Lending Refund Like a Pro
If you purchased through myfastlendingaccount.com:
Log in to your account at myfastlendingaccount.com.
Navigate to the Account Settings section.
Click on Billing History to find the charge you wish to get a refund for.
Select the specific transaction and click on Request Refund.
In the refund request form, be sure to state that the subscription renewed without notice and mention if the account has been unused.
Submit the form and wait for a confirmation email regarding your refund request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top.
Select Subscriptions.
Find and select the Fast Lending subscription.
Scroll down and tap on Report a Problem.
Choose the specific issue you are facing and emphasize that the subscription renewed unexpectedly.
Follow the on-screen instructions to complete the refund request.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon (three horizontal lines) at the top left.
Select Account
Scroll to Purchase History and locate your Fast Lending transaction.
Tap on the transaction and choose Request a Refund.
In your request, be sure to highlight that the subscription renewed without prior notification.
Follow the prompts to complete your request.
If you purchased through Roku:
Visit the Roku website and log in to your account.
Go to your Account settings.
Navigate to Manage Subscriptions.
Find your Fast Lending subscription and select Unsubscribe (if necessary).
Click on Contact Support to start a refund request.
In your message, mention that the renewal happened without notice and specify any unused time on your account.
Submit your query and await a response from their support team.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Fast Lending for Refund
Script
Copy
Subject: Refund Request – Fast Lending Account [Your Email]
Dear Fast Lending Support Team,
I hope this message finds you well.
I would like to provide the following regarding my billing situation: [describe reason]
In light of this, I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation for your review.
Could you please confirm receipt of this request and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Refund request is submitted but not yet approved.
Your refund is waiting for approval; you can expect to hear back within 1-3 business days.
Processing
Refund is being processed and is under review.
Your refund is currently being verified; processing typically takes 3-5 business days.
Refunded
Refund has been approved and completed successfully.
Funds have been returned to your account; please allow 3-7 business days for it to reflect.
Partially Refunded
A portion of the refund has been processed.
You will receive a partial refund, with the remaining amount pending further review.
Completed
Refund process finalized and no further action required.
Your refund is fully processed; thank you for your patience!
Canceled
Refund request has been canceled either by the user or by Fast Lending.
No further refund will occur; please contact support if this was unexpected.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Fast Lending, our users often encounter various situations that lead to refund requests, typically related to account management and service inquiries. Below are some realistic user scenarios where refunds have been successfully claimed:
Service Upgrade Confusion: A user upgraded their lending plan but realized they selected a higher tier than necessary after reviewing their financial needs. Upon contacting customer support to clarify their account, they were able to downgrade back to their original plan and successfully receive a refund for the difference in fees.
Subscription Cancellation Timing: A customer intended to cancel their monthly subscription but wasn’t aware that their billing cycle had already commenced. They reached out to Fast Lending to discuss their subscription status and, after explaining their situation, were granted a pro-rated refund for the remaining days of the billing period.
Account Accessibility Issues: A user faced technical difficulties accessing their Fast Lending account during the time they needed to make an important payment. After a brief inquiry with support, they received a refund for the late fees incurred due to this issue, allowing them to manage their finances more effectively.
Misunderstood Payment Plans: A customer believed they selected an installment plan, but it turned out to be a one-time payment. After reaching out for clarification, Fast Lending reviewed the selection and issued a refund to align with the user’s intended payment structure.
The Easiest Way to Get a Fast Lending Refund
If you're frustrated trying to get a refund from Fast Lending—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently at Fast Lending is straightforward and designed to keep you informed throughout the process. Follow these specific tips to stay updated on your refund status:
Check Your Email: Fast Lending regularly sends email notifications regarding your refund progress. Look for emails with the subject "Refund Status Update" to ensure you’re up to date.
Use the Fast Lending App: If you have the Fast Lending mobile app, you can check your refund status directly. Navigate to the "Notifications" section where you will receive real-time updates specific to your refund.
Access Your Account Dashboard: Log into your Fast Lending account and visit the "Account Dashboard." Here, you’ll find the "Order History" section, which displays all your transactions including the status of any pending refunds.
Review the Billing Section: Under the "Billing" section of your account, you can see detailed information about your refund requests. This section provides updates on processing times and the expected dates for crediting back to your account.
Utilize Fast Lending's Customer Support: If you have specific questions or need clarification about your refund status, you can contact Fast Lending’s customer support through the online chat feature available on the website for immediate assistance.
FAQ
If you forgot to cancel your account on time, refunds may be limited depending on the terms of service you agreed to at the time of your transaction. We recommend reviewing your account details and contacting our support team for assistance, as they can provide specific guidance based on your situation. Remember, staying informed about your billing cycle will help manage future subscriptions.
Refunds at Fast Lending typically take 3 to 5 business days to process once approved. The exact time for the funds to appear in your account may vary depending on your bank's processing times.
If you see a charge but don’t have an active subscription, please first check your account history for any potential overlooked transactions. If the charge is still unclear, contact our customer support team through the website or your account portal for further assistance and clarification.
If you're unable to secure a refund directly from Fast Lending, consider reaching out to their customer service for further assistance or clarification on your request. You may also explore escalating your concern within their support channels or reviewing your account details to ensure all information is accurate and up to date.
If Fast Lending refuses to issue a refund, you may want to review their refund policy for any specific conditions that apply. Additionally, reaching out to customer support again for clarification or further assistance could provide more insights. It's also useful to check your account details to ensure all information is accurately represented.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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