Many users only think about billing when an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process with Fidelity Life, ensuring you understand who is eligible and the steps needed to request a refund efficiently. Let’s walk through everything you need to know to get your money back quickly and easily.
What You Should Prepare Before Applying For Refund
Policy Number: Locate your Fidelity Life policy number as it is essential for any refund request.
Proof of Payment: Gather documentation showing the payment was made, such as bank statements or transaction receipts.
Refund Request Form: Complete Fidelity Life's specific refund request form, which can usually be found on their website.
Identification: Prepare a copy of your government-issued identification to verify your identity.
Reason for Refund: Note down a clear and concise reason for the refund to expedite processing.
Correspondence Records: Keep any previous correspondence with Fidelity Life related to your policy or refund request.
Contact Information: Ensure your contact details are up to date, including email and phone number, for any follow-up actions.
Documentation of Claims: If applicable, include any documentation related to claims submitted under your policy.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
Bank Transfer
3-5 working days
Check
10-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Fidelity Life
At Fidelity Life, users engaging with their insurance products may find themselves in situations where they seek clarification on their eligibility for a refund. While Fidelity Life is committed to providing quality services, it's important for users to understand the specific circumstances that may allow for a refund request related to their insurance policies.
Eligibility for a refund may depend on various account management and policy specifics. Below are some situations that may qualify users for a refund:
Policy Cancellation: If a user decides to cancel their insurance policy within the free look period as outlined in their policy documentation, they may be eligible for a full refund of the premiums paid.
Overpayment Scenarios: In instances where a user has inadvertently made an overpayment on their insurance premiums, they may qualify for a refund of the excess amount after proper verification.
Policy Changes: Should changes to a policy result in a pro-rata adjustment of premiums, users might be eligible for a refund reflecting the adjusted amounts.
Refund on Policies Not Taken Up: If an individual has purchased a policy but chooses not to take it up, they may be eligible for a refund of premiums paid, subject to the terms specified in their agreement.
Death Benefits Non-Payment: In rare situations where death benefits are eligible for a refund due to specific contract terms, users or beneficiaries could seek clarification on whether a refund may apply.
Users are encouraged to review their policy documents for the specific terms and conditions regarding refunds and to reach out to Fidelity Life for personalized assistance regarding their situation.
Step-by-Step Process to Request Your Fidelity Life Refund Like a Pro
If you purchased through lawschoolus.com:
Visit the lawschoolus.com website and log in to your account.
Navigate to the Account Settings section.
Look for the Billing or Subscriptions tab.
Locate the specific subscription or charge you wish to request a refund for.
Click on the Request Refund option.
In the confirmation message box, state clearly that the subscription renewed without notice.
Submit your refund request and monitor your email for updates on the refund status.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the subscription related to lawschoolus.com.
Scroll down and select Report a Problem.
Choose the issue as Item didn't work as expected or Item didn't authorize.
Mention that the account was unused, then submit the form to request a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find and tap on the subscription for lawschoolus.com.
Scroll down to the bottom and select Cancel Subscription.
After cancellation, navigate back to the subscription page and look for the option to Request a Refund.
Create a note stating that the subscription renewed without notice, then submit your request.
If you purchased through Roku:
Go to the Roku homepage.
Scroll down and select Streaming Channels.
Select My Channels to locate your subscription from lawschoolus.com.
Highlight the channel and press the * (star) button on your remote.
Choose Manage Subscription.
Select Cancel Subscription and confirm.
After cancellation, go to the Account Management section of the Roku website.
Submit a request for a refund, mentioning that the service was unused during the subscription period.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Fidelity Life for Refund
Script
Copy
Subject: Refund Request – Fidelity Life Account [Your Email]
Dear Fidelity Life Team,
I am writing to formally request a refund regarding my Fidelity Life account. The details of the billing situation are as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation for your review.
Could you please confirm receipt of this request and provide updates regarding the status of the refund within 3-5 business days?
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is not yet processed.
You will receive an update once the request is under review, typically within 3-5 business days.
Processing
Your refund is currently being processed by our team.
Expect the refund to be completed within 5-7 business days. No action is needed on your part.
Refunded
The refund has been successfully issued to your original payment method.
Check your account within 3-5 business days to confirm the refund has been credited.
Partially Refunded
A portion of your refund has been processed, but not the full amount.
You will see the credited amount in your account; contact support for further assistance with remaining balance.
Completed
The refund process is finalized; no further actions needed.
You can now check your account statement for confirmation and enjoy peace of mind.
Cancelled
Your refund request has been cancelled, either by request or due to policy terms.
If you believe this is an error, please contact our support team for further instructions.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Fidelity Life provides essential life insurance products, and customers may occasionally need to navigate their accounts for various reasons. Here are several scenarios where users successfully claimed refunds related to their services:
Premium Adjustment Request: A client noticed that their monthly premium had increased unexpectedly due to a policy adjustment. Upon reviewing their account, they reached out to Fidelity Life to inquire about the change and successfully claimed a refund for the extra premium incurred during the transition period.
Policy Cancellation Refund: After deciding to switch providers, a policyholder formally canceled their life insurance policy during the grace period. Fidelity Life promptly processed the cancellation and issued a refund for the remaining premium balance, ensuring a smooth transition for the customer.
Overpayment Resolution: A customer realized they had accidentally overpaid on their policy renewal. They contacted Fidelity Life's customer support, who verified the overpayment and processed a refund, rectifying the account balance efficiently.
Billing Cycle Clarification: After receiving their quarterly statement, a user found that they were charged for an additional month of coverage. By clarifying their billing cycle with Fidelity Life, they were able to confirm a mistake, leading to a successful refund for the incorrect charge.
The Easiest Way to Get a Fidelity Life Refund
If you're frustrated trying to get a refund from Fidelity Life—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Fidelity Life can be done efficiently by utilizing their specific tools and communication methods. Follow the steps below to stay informed about your refund progress.
Email Notifications: Check your email inbox for updates regarding your refund status. Fidelity Life often sends notification emails that detail the refund process, including confirmation and updates when your refund has been processed.
Account Dashboard: Log in to your Fidelity Life account and navigate to the Account Dashboard. Here, you can view the status of your refund under the Order History section. This area provides real-time updates on any ongoing refunds.
Billing Section: Visit the Billing Section of your account, where you can see all transactions and their statuses, including any refunds issued. This section will show a clear timeline of when the refund was initiated and any expected dates for completion.
Fidelity Life Mobile App: If you’re using the Fidelity Life mobile app, you can check the refund status directly within the app. Go to the Account Management feature and tap on Recent Transactions to view your refund updates.
Refund Progress Information: Fidelity Life provides detailed information about the progression of your refund. This can include initial processing dates, approval timelines, and estimated completion dates found in the Refund Status area of your account portal.
Customer Support: If you need further assistance or have questions about your refund, contact Fidelity Life’s customer support through the support section of their website. They can provide personalized information based on your account.
FAQ
Fidelity Life typically has specific policies regarding refunds, which may vary based on the type of policy or service. If you forgot to cancel in time, I recommend reviewing your policy details or contacting customer support for assistance. They can provide guidance on your eligibility for a refund based on your individual situation.
Refunds from Fidelity Life typically take between 5 to 10 business days to process once they are approved. The exact time can vary based on your financial institution's processing policies. For the most accurate information regarding your specific refund, it's always best to check with your bank directly.
If you see a charge from Fidelity Life but don’t have an active subscription, start by reviewing your account details to ensure there are no active policies or services. If you still have questions, contact Fidelity Life's customer support for assistance in clarifying the charge and exploring your options.
If you are unable to secure a refund directly from Fidelity Life, consider reaching out to customer service again for further assistance. You might also explore escalating your inquiry within their support system to ensure it is addressed appropriately. Additionally, reviewing your account details for any relevant information may provide further clarity.
If Fidelity Life has declined to issue a refund, consider carefully reviewing their refund policy to ensure all criteria have been met. Additionally, you may contact customer support again for further clarification about the decision, or check your account details for any relevant information that may assist in resolving the matter.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)