Billing is often a background concern until an unexpected charge catches your attention, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process for First & Main Pro Web, outlining who is eligible for a refund and the straightforward steps to request your money back swiftly. With clear instructions and helpful tips, you’ll have everything you need to address your billing concerns with confidence.
What You Should Prepare Before Applying For Refund
Account Information: Prepare your username and password for your First & Main Pro Web account to facilitate verification.
Transaction ID: Locate the transaction ID related to the purchase for which you are requesting a refund.
Invoice Details: Gather your invoice or receipt for the purchase, as it contains important transaction details.
Reason for Refund: Clearly outline the reason for your refund request; First & Main Pro Web typically requires a valid reason for processing refunds.
Documentation of Service Issues: If applicable, provide any documentation that supports your claim, such as screenshots or error messages encountered while using the service.
Previous Correspondence: Include any prior communication with First & Main Pro Web's support team regarding your issue.
Payment Method Information: Have on hand the payment method details used for the initial transaction, such as credit card information or PayPal email.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from First & Main Pro Web
At First & Main Pro Web, users are provided with various services tailored to enhance their online presence and business operations. Understanding the specific eligibility criteria for refunds is essential for users who may find themselves in situations where a refund is appropriate. Refund eligibility is generally determined by factors related to service usage, account status, and adherence to the policies set forth by First & Main Pro Web.
Users may qualify for refunds under the following circumstances:
Service Downtime: If users experience significant disruptions in service that affect their ability to utilize the features provided, they might be eligible for a refund for the affected period, based on First & Main Pro Web’s service level agreements.
User Error Correction: In cases where incorrect settings were applied by users that led to unexpected results, First & Main Pro Web may provide a refund if users can demonstrate that the service was intended for a specific outcome.
Account Cancellations: Users who have canceled their subscription within the established cancellation period may qualify for a prorated refund for the remaining time not utilized in their billing cycle, in accordance with the stated policies.
Service Misunderstandings: If there are misunderstandings regarding service offerings indicated at the time of purchase, users may be eligible for a refund if they can provide clear documentation of the discrepancy.
Order Errors: Should there be any discrepancies in the products or services delivered compared to what was agreed upon or miscommunication in the order confirmation, users could be eligible for a refund after examination of the circumstances.
It is recommended for users seeking refunds to review the terms of service and reach out to First & Main Pro Web support for clarification on their specific situations. This will ensure accurate assessment and compliance with any relevant policies.
Step-by-Step Process to Request Your First & Main Pro Web Refund Like a Pro
If you purchased through First & Main Pro Web:
Visit the First & Main Pro Web website and log in to your account.
Navigate to the Account Settings section.
Select Billing Information or Subscription Details.
Locate the Recent Transactions or Payment History area.
Find the specific charge you want to get refunded for.
Click on the transaction and look for the option to Request a Refund.
When prompted, mention that the subscription renewed without prior notice.
Emphasize you were unaware of the renewal and the account has been unused.
Submit your refund request.
Check your email for any confirmation or follow-up communication from First & Main Pro Web.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Locate your subscription to First & Main Pro Web.
Select the subscription and tap on Report a Problem.
Choose the option that best fits your situation—specifically, the one related to billing issues.
In your message, note that the subscription auto-renewed without notice.
Highlight that the account has not been used since the renewal.
Submit your report to Apple.
Monitor your inbox for any updates or confirmations from Apple regarding your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap Subscriptions and find your First & Main Pro Web membership.
Click on the subscription and select Cancel Subscription, if required.
Choose the Report a problem option.
In your message, explain that the subscription renewed unexpectedly.
Emphasize that you haven't used the account since the renewal.
Submit the report.
Keep an eye on your email for confirmations regarding your refund request.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to My Account settings.
Select Manage your subscriptions options.
Locate your First & Main Pro Web subscription.
Click on View Billing History.
Find the relevant transaction and look for a Request Refund option.
In your message, specify that the subscription auto-renewed without notice.
State that you've not utilized the account recently.
Submit your refund request through the provided option.
Check for any updates or responses related to your refund request on your email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to First & Main Pro Web for Refund
Script
Copy
Subject: Refund Request – First & Main Pro Web Account [Your Email]
Dear First & Main Pro Web Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Please find the attached documentation for your reference, if applicable.
I would appreciate your confirmation regarding this request within the next 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
You will receive an email notification once your request is reviewed.
Processing
Your refund is currently being processed by our team.
Please allow 3-5 business days for the processing to complete.
Refunded
The refund has been successfully issued back to your original payment method.
Funds should reflect in your account within 5-10 business days.
Partially Refunded
A portion of your original transaction has been refunded.
You will receive a notification detailing the refunded amount.
Completed
Your refund process is complete, and the funds are back to your account.
Thank you for your patience! You may now close the ticket if needed.
Canceled
Your refund request has been canceled at your request.
If you change your mind, you can re-submit the refund request anytime.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At First & Main Pro Web, users occasionally find themselves needing to navigate the refund process due to various reasons. Below are some common scenarios where refunds were successfully claimed by users:
Subscription Upgrade Miscommunication: A user upgraded their subscription plan but realized shortly after that they had selected a higher tier than intended. Upon contacting customer support, they were able to clarify their subscription needs and received a refund for the difference within a few days.
Service Interruption Credit: A user experienced a temporary service outage affecting their project timelines. They reached out to First & Main Pro Web's support team, who acknowledged the issue. As a courtesy, the team offered a prorated refund for the downtime, which the user appreciated.
Accidental Add-On Purchase: A customer accidentally purchased an additional add-on service not required for their current project. After notifying customer support, the user received a prompt response and was granted a full refund for the add-on, simplifying their account management.
Unused Trial Period Extension: A user decided to cancel their subscription after realizing they wouldn't utilize the service during their trial period. They contacted support to check if their trial could be extended, leading to a refund for the remaining unused days once cancellation was confirmed.
The Easiest Way to Get a First & Main Pro Web Refund
If you're frustrated trying to get a refund from First & Main Pro Web—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently on First & Main Pro Web is essential to stay updated on your financial transactions. Thanks to various tools and notifications, you can easily monitor your refund progress. Here are some specific tips to help you:
Check Your Email Notifications: First & Main Pro Web sends email updates whenever there is a change in your refund status. Look for emails with subject lines like "Refund Processing Update" or "Your Refund Has Been Issued" for immediate updates.
Utilize the Mobile App: If you're using the First & Main Pro Web mobile app, head to the "Notifications" section to receive real-time alerts about your refund status, making it easy to track on the go.
Visit Your Account Dashboard: Log into your First & Main Pro Web account and navigate to the "Order History" section. Here, you can see detailed information about all your past transactions, including refund statuses and processing times.
Access the Billing Section: Within your account settings, the "Billing" section provides a dedicated area for refund inquiries where you can see the estimated time frame and current status of your refunds.
Refund Progress Details: First & Main Pro Web offers detailed insights into your refund process, such as the reason for the refund, the approval status, and any expected delays to keep you well-informed.
Contact Support if Needed: If your refund has not updated in a reasonable time, use the in-app chat feature to reach customer support directly for personalized assistance regarding your specific refund issue.
FAQ
Refunds for services are generally not provided if the cancellation is not completed by the deadline. We recommend reviewing your account settings to check cancellation policies, and if you have questions, please reach out to our support team for assistance.
Refund processing times can vary depending on your payment method and financial institution. Generally, once a refund is initiated, it may take 3 to 5 business days for the funds to appear in your account. However, please note that some banks may take longer to post the transaction.
If you see a charge but don't have an active subscription, please start by checking your email for any subscription confirmation messages that may have gone unnoticed. If you find that you still don't have an active account, please reach out to our customer support team with the details of the charge, and they will assist you in resolving the issue.
If you are unable to receive a refund directly from First & Main Pro Web, you may consider reaching out to their customer service team again for further clarification. Additionally, escalating your concern within their support system might provide you with more options. It's also a good idea to review your account details and any associated terms to understand the specific policies that apply.
If First & Main Pro Web is unable to issue a refund, it may be helpful to review their refund policy for clarity on the terms applicable to your situation. You can also reach out to their customer support again for further assistance or to discuss your account details, which may provide additional insights into your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)