Many users only consider billing details when unexpected charges arise, such as an automatic subscription renewal. This guide is designed to help you understand how refunds work at First Assembly Of, who qualifies for them, and the straightforward steps to request your money back efficiently. We aim to provide clarity and support to ensure you feel confident in navigating the refund process.
What You Should Prepare Before Applying For Refund
Account Information: Your account username and the email address associated with your First Assembly Of account.
Transaction ID: Locate the transaction ID for the purchase you are requesting a refund for. This is typically found in your confirmation email or within your account transaction history.
Purchase Receipt: Have a digital or printed copy of the purchase receipt ready, including details of the service or product you are seeking a refund for.
Reason for Refund: Prepare a clear explanation of why you are requesting a refund. Be specific to enhance your case.
Previous Communication: Any email correspondence or communication with customer support regarding the issue that led to the refund request.
Refund Policy Acknowledgment: Familiarize yourself with First Assembly Of's refund policy to ensure your request aligns with their guidelines.
Contact Information: Keep your current contact information handy in case they need to reach you for further questions.
Membership Status: If applicable, check your membership status type (e.g., two-week training, special event registration) related to the service for any specific refund terms.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Cash or Check
10-15 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from First Assembly Of
At First Assembly Of, we strive to create a supportive community experience through our various services and offerings. Understanding your rights and eligibility for refunds is essential to making the most of your engagement with us. Below are specific situations that may qualify you for a refund based on your interactions with First Assembly Of.
Event Cancelation: If you have registered for an event or program and it was canceled by our organization, you may be eligible for a refund.
Membership Fees: If you have a membership with First Assembly Of and decided not to continue due to changes in your circumstances, you may qualify for a partial refund, depending on the terms of your membership agreement.
Service Disruptions: Should there be a significant interruption in the services that you subscribed to, such as classes or community programs, you might be eligible for a refund for the period of the disruption.
Incorrect Billing: If there is any discrepancy in the amount charged to your account compared to what was agreed upon during your registration or sign-up process, you could inquire about a refund for the difference.
Refund Requests for Donations: If a donation was made in error or under misinterpretation, you might be eligible to request a refund, subject to our donation policy and verification of the transaction.
For specific inquiries regarding your circumstances, we encourage reaching out directly to our support team to discuss your eligibility and options. Our goal is to ensure that your experience with First Assembly Of is positive and fulfilling.
Step-by-Step Process to Request Your First Assembly Of Refund Like a Pro
Scroll down to 'Subscriptions' and find the First Assembly Of subscription.
Click on 'Unsubscribe' to cancel any future renewals.
To request a refund, navigate to the Roku Support page.
Select the 'Contact Us' option.
Fill out the form with your account details:
Add your email and name linked with the account.
State in the comments that the subscription renewed unexpectedly.
Indicate that you have not utilized the service.
Submit your request and await a confirmation email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to First Assembly Of for Refund
Script
Copy
Subject: Refund Request – First Assembly Of Account [Your Email]
Dear First Assembly Of Team,
I hope this message finds you well.
I am writing to address a billing situation concerning my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Attached to this email are the relevant documents for your reference, if applicable.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name] [Your Email] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your refund is in queue, and you’ll be updated once processing starts.
Processing
The refund is being processed by our finance team.
Your refund is being worked on; please allow up to 5 business days for completion.
Refunded
The refund has been successfully processed and completed.
The amount has been credited back to your account. Check your statements.
Partially Refunded
Only a portion of your refund was processed due to policy or service reasons.
You will see a partial amount credited back to your account based on the refund policy.
Completed
The refund process is fully complete, and all related transactions are closed.
Your account is settled, and no further action is needed. Thank you for your patience!
Cancelled
The refund request was cancelled by the user or automatically due to policy.
If you need further assistance, please contact support for additional options.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At First Assembly Of, we understand that users may encounter situations requiring refunds, and we're here to support you through the process. Here are a few scenarios that illustrate how some users successfully claimed refunds.
Subscription Renewal Confusion: A user noticed that their monthly membership fee was deducted shortly after they had intended to cancel their subscription. Upon reaching out to customer support, they were promptly guided through the options available for refund eligibility and received their refund swiftly once their cancellation was confirmed.
Event Ticket Refund: A family purchased tickets for a special event organized by First Assembly Of, but due to unforeseen circumstances, they were unable to attend. They contacted our support team, explained their situation, and submitted the necessary details for a refund, which was processed efficiently, ensuring they felt valued as community members.
Service Interruption: One of our users experienced a temporary service interruption while accessing online resources. After an inquiry regarding the issue, they were informed about the refund policy for the affected period and subsequently received a credit to their account as a gesture of goodwill.
Membership Plan Change: A member decided to switch from a premium to a basic plan, but they were charged the premium rate during the transition. After bringing this to the attention of our support staff, the user received a refund for the difference in charges promptly, making the transition seamless and hassle-free.
The Easiest Way to Get a First Assembly Of Refund
If you're frustrated trying to get a refund from First Assembly Of—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at First Assembly Of (FAMFM) can be a straightforward process if you know where to look. Here are some efficient ways to stay updated on your refund progress:
Check Your Email Regularly: First Assembly Of sends out refund status updates via email. Look for emails titled 'Refund Update' or 'Your Refund Status' to stay informed about the key milestones in your refund process.
Utilize the FAMFM Mobile App: If you have the FAMFM mobile app, you can conveniently check your refund status directly from your device. Navigate to the 'Billing' section in the app to view real-time updates on your refund.
Visit Your Account Dashboard: Log into your First Assembly Of account and head to the 'Order History' tab. Here, you can review the status of all your past transactions, including any pending or processed refunds.
Explore the Billing Section: In your account settings, the 'Billing' section provides detailed information about your refund requests, including dates submitted and approval status.
Look for Refund Progress Indicators: First Assembly Of often includes status indicators such as 'Pending', 'Approved', or 'Processed' for your refunds. This helps you gauge how far along your request is in the processing timeline.
Contact Support for Assistance: If you have questions about your refund that aren’t answered through email or your account dashboard, reach out to customer support directly via the 'Contact Us' option on the website for personalized assistance.
FAQ
Refunds for subscriptions at First Assembly may be limited if a user forgets to cancel in time. We recommend reviewing our refund policy for specific eligibility criteria. If you have further questions, please reach out to our customer support for assistance.
Refunds typically take between 5 to 10 business days to process, depending on your bank's policies. Once a refund is initiated, you should receive confirmation via email, and any updates on the status will be communicated directly to you.
If you see a charge but do not have an active subscription, please check your email for any past communications regarding trial periods or subscription renewals. If you still have questions, contact our customer support team through the website for further assistance in resolving the issue.
If you're unable to obtain a refund directly from First Assembly Of, consider reaching out to their customer service once more for further assistance. You can also explore escalating your request within their support system to ensure your concerns are addressed. Additionally, reviewing your account details may provide further insights into your situation.
If First Assembly Of refuses to issue a refund, you can start by reviewing their refund policy to ensure you meet all necessary requirements. It may also be helpful to reach out to their support team again for further clarification on their decision or to discuss your situation. Additionally, checking your account details and transaction history may provide clarity on the issue.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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