It's common for users to overlook billing details, often only noticing when an unexpected charge appears on their account. If you've recently found yourself in this situation with FitHub - AI Calorie Tracker, this guide is here to help. We’ll clarify how refunds work, outline who qualifies for them, and provide a simple step-by-step process for requesting your money back quickly and easily. Your understanding of these procedures ensures a smoother experience with your subscription, allowing you to focus more on reaching your health goals.
What You Should Prepare Before Applying For Refund
Account Information: Your FitHub account username and registered email address.
Transaction ID: Locate the transaction ID for the purchase you wish to refund. This can typically be found in the receipt sent via email or in your account purchase history.
Purchase Date: Have the date of the transaction ready for reference.
Proof of Purchase: Keep a copy of your original purchase receipt or order confirmation email.
Subscription Details: If applicable, include details about your subscription plan (e.g., monthly or annual) and the renewal date.
Reason for Refund: Be prepared to provide a clear explanation of why you are requesting a refund (e.g., service issues, technical difficulties).
Communication History: If you have previously communicated with customer support regarding your issue, gather any relevant emails or chat transcripts.
App Version: Note the version of the FitHub app you are using, as some issues may be related to specific versions.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Google Pay
3-5 working days
Apple Pay
3-5 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from FitHub - AI Calorie Tracker
At FitHub - AI Calorie Tracker, users benefit from a range of digital services focused on health and nutrition tracking. While refunds may not commonly apply to digital subscriptions or services, there are certain situations where users might be eligible for considerations regarding billing.
Here are some specific scenarios relevant to FitHub - AI Calorie Tracker that may qualify for a refund or billing adjustment:
Subscription Cancellation Timing: Users who cancel their subscription before the end of the billing cycle might inquire about a potential refund for any unused portion of their subscription fee.
Failed Subscription Activation: If a user encounters issues that prevent them from accessing their subscription services due to activation failures, they may be eligible for a review of their case for a possible refund.
Technical Malfunctions: If the application does not function as intended and significantly hinders the user experience, users might qualify for a refund consideration, particularly if assistance was unsuccessful in resolving the issue.
Account Management Issues: Situations where users experience difficulties related to their account setup that prevent them from utilizing the service may also prompt a review of refund eligibility.
For further inquiries or clarifications regarding specific situations, users are encouraged to refer to the support resources available through FitHub - AI Calorie Tracker.
Step-by-Step Process to Request Your FitHub - AI Calorie Tracker Refund Like a Pro
If you purchased through FitHub - AI Calorie Tracker.com:
Go to fithubtrack.com and log in to your account.
Navigate to the Account Settings section in the main menu.
Click on Billing or Subscriptions.
Locate the most recent charge and click on Request Refund.
In the reason field, mention that the subscription renewed without prior notice.
Submit your refund request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your Apple ID at the top.
Select Subscriptions.
Find the FitHub - AI Calorie Tracker subscription in the list and tap it.
Scroll down and tap Report a Problem.
Select Item didn't work as expected, then specify that the account was unused.
Follow the prompts to complete your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find and select the FitHub - AI Calorie Tracker subscription.
Click on Report a Problem.
Choose Charge Issues and indicate that the subscription renewed unexpectedly.
Follow the prompts to request your refund.
If you purchased through Roku:
Go to your Roku device and press the Home button.
Navigate to Settings.
Select Account, then Manage subscriptions.
Find the subscription for FitHub - AI Calorie Tracker.
Choose Send Email for Support.
In the email, state that the subscription renewed without warning.
Send your message and wait for a response regarding your refund.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to FitHub - AI Calorie Tracker for Refund
I am writing to request a refund for my account. The details of the billing situation are as follows: [describe reason].
I would like to request a refund of [Amount]. I have attached relevant documentation for your review.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is under review.
Please wait for approval. This usually takes up to 5 business days.
Processing
Refund is being processed by our team.
Your funds will be returned shortly, typically within 3 business days.
Refunded
Your refund has been completed successfully.
The funds have been credited back to your account.
Partially Refunded
A portion of your refund has been issued.
You will receive the remaining amount based on your usage of features.
Completed
The refund process is fully completed.
Your account shows the refund and all transactions are updated.
Canceled
Your refund request has been canceled.
You will not receive a refund; any amounts charged remain applicable.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At FitHub - AI Calorie Tracker, users engage in various scenarios that may lead to refund requests. Here are some instances in which users successfully claimed refunds, focusing on their experiences and account management:
Unexpected Subscription Renewal: A user noticed a renewal charge shortly after switching their subscription plan. After contacting customer support for clarification, the user received a prompt refund for the extra charge, as they had intended to switch plans mid-cycle.
Inaccessible Features: A premium user encountered technical difficulties accessing essential features of the app during a critical fitness challenge. Upon reaching out to support and detailing the issue, they were granted a refund for the period they were unable to utilize the service.
Account Management Query: One user mistakenly upgraded to the family plan but realized they only needed an individual plan. After clarifying their needs with customer support, they received a refund for the difference in pricing between plans, ensuring they were charged the correct amount.
Trial Period Confusion: A user who signed up for a trial period was under the impression it would not transition to a paid subscription. After explaining their misunderstanding to support, they successfully received a refund as a courtesy, illustrating FitHub's commitment to customer satisfaction.
The Easiest Way to Get a FitHub - AI Calorie Tracker Refund
If you're frustrated trying to get a refund from FitHub - AI Calorie Tracker—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with FitHub - AI Calorie Tracker is straightforward and efficient. We ensure you are kept updated at every stage of the refund process. Here are the best ways to track your refund status:
Email Notifications: Check your email for notifications regarding your refund status. FitHub sends emails to the address associated with your account, providing updates on when your refund is processed and any additional notes regarding your request.
In-App Notifications: If you use the FitHub mobile app, ensure notifications are enabled. You will receive real-time updates within the app, including confirmation when your refund request is received and notifications of any changes in status.
Account Dashboard: Log into your FitHub account and navigate to the Order History section within your dashboard. Here you can view the details of your refund requests and track their progress. Look for the status updates listed next to each transaction.
Billing Section: Go to the Billing section within your account settings. This area provides detailed information regarding past transactions and any active refunds, including timestamps for when your refund was initiated and when it is expected to complete.
Customer Support: If you have further questions or need assistance, our customer support team is available. You can submit a query through the Help section in your FitHub account. Make sure to reference your refund request ID for faster assistance.
FAQ
Refunds for subscription fees typically depend on the terms outlined at the time of purchase. If you forgot to cancel in time, please review our refund policy or contact our support team to discuss your situation, and we will do our best to assist you.
Refund processing times can vary based on your payment method and the policies of your financial institution. Typically, you can expect to see the refund reflected in your account within 5 to 10 business days after it has been processed by FitHub. If you have any concerns, it’s best to reach out to your bank for further information.
If you see a charge but do not have an active subscription, please check your payment history and ensure that there are no other services associated with your account. If you still have questions or concerns, contact our support team at help@fithubtrack.com for assistance in resolving the issue.
If you are unable to secure a refund directly from FitHub - AI Calorie Tracker, consider reaching out to their customer service team for further assistance. You can also explore escalating your inquiry within their support system for additional options. Additionally, review your account details and any relevant terms of service to better understand your eligibility for a refund.
If FitHub - AI Calorie Tracker refuses to issue a refund, you can review their refund policy for further understanding of their guidelines. Additionally, consider reaching out to their customer support again to clarify your situation or inquire about alternative resolutions. Checking your account details for any relevant information may also provide insight.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)