How to Get a Fitlicious Meal Prep Refund

• Order Confirmation Email – Have your order confirmation email handy, as it includes vital details about your purchase.
• Account Login Credentials – You may need to log into your Fitlicious Meal Prep account to access your order history.
• Order Number – Locate the specific order number associated with the meals you wish to return or refund.
• Refund Reason – Prepare a clear explanation for why you are seeking a refund, whether it's due to a delivery issue or dissatisfaction with the meals.
• Photos of Meals – If applicable, take photos of the meals for proof (e.g., if they arrived damaged or incorrect).
• Tracking Information – If the items are being returned, keep the tracking number for your return shipment.
• Delivery Receipts – Save any delivery confirmation or receipts, especially if your refund is due to late or missed deliveries.
• Subscription Details – If your order was part of a subscription, have information about your subscription plan ready.
• Payment Method Details – Know how you paid for your order (credit card, PayPal, etc.) to facilitate the refund process.

*Working days are Monday to Friday, and don't include public holidays.

Fitlicious Meal Prep offers a subscription-based service focused on delivering nutritious meal options tailored to individual preferences. As users engage with their meal plans, understanding eligibility for refunds can help clarify expectations. Refund eligibility may be contingent upon the nature of the subscription, timing of cancellations, and specific situations that arise during the service usage.

• Meal Delivery Issues: If there are significant discrepancies in your recent meal delivery, such as missing meals or items that do not match your order specifications, you may qualify for a refund for the affected meals.
• Subscription Cancellations: Users who cancel their subscriptions may be eligible for a refund for any upcoming deliveries that have already been charged if those deliveries have not yet been fulfilled.
• Service Interruptions: In instances of unexpected service interruptions that affect your meal deliveries, you could be eligible for a refund proportional to the number of affected deliveries.
• Order Adjustments: Should there be an error in billing related to your order adjustments or modifications, you might be eligible for a refund related to the incorrect amount charged.

Users are encouraged to review their account status and reach out to Fitlicious Meal Prep for clarifications on their specific circumstances, ensuring a clear understanding of their eligibility for any refund requests.

Refund requests at Fitlicious Meal Prep can arise from various user circumstances related to account management and service adjustments. Here are a few realistic scenarios where users successfully claimed refunds:

• Subscription Change: A user decided to switch from a weekly meal prep plan to a monthly one, but accidentally remained charged for the weekly service. Upon reaching out to customer service and clarifying the situation, they received a prompt refund for the difference, ensuring their new subscription was correctly established.
• Canceled Order: After experiencing a scheduling conflict, a customer needed to cancel their upcoming meal delivery. They contacted Fitlicious Meal Prep as per the cancellation policy, and after verifying the cancellation was within the allowable window, they received a full refund for the order.
• Incorrect Billing Amount: A user noticed an unexpected increase in their subscription fee due to an automatic promotional price expiration. Upon inquiring about the billing change, customer support assisted them in adjusting their subscription back to the previous rate, resulting in a refund for the difference from the new charge.
• Delivery Issues: A customer received an incorrect meal delivery that didn’t match their selected preferences. They reached out to customer service, who promptly acknowledged the error and issued a refund for that meal, allowing the user to make a different choice for their next order.

Tracking your refund status with Fitlicious Meal Prep is made simple and efficient. To ensure you stay updated on your refund process, here's how you can keep an eye on your status:

• Check Your Email: Fitlicious Meal Prep sends regular email updates regarding your refund. Look for emails titled "Refund Update" which include details about the approval and expected time frame for your refund.
• Use the Mobile App: If you’re a fan of our mobile app, you can track your refund status directly through it. Go to the Order History section, where you'll see the status of your refund next to the relevant order.
• Visit Your Account Dashboard: Log into your account on our website and navigate to the Billing Section. Here, you can find a comprehensive overview of all your transactions, including pending refunds.
• Monitor Your Order History: In the Order History tab of your account, you’ll see not only past orders but also the current status of any refunds. Look for notes indicating the approval or processing of your refund.
• Check Notifications: Enable push notifications through our app or opt-in for email notifications to receive timely updates on your refund status as soon as there is any change.
• Customer Support: If you have questions or need further clarification, you can always reach out to our customer support team. They can provide personalized updates and assist you in tracking your refund status efficiently.