How to Get a Flo Hockey TV Refund

• Account Information: Ensure you have your Flo Hockey TV account details, including the email address linked to your account.
• Subscription Type: Know the specific subscription plan you purchased (monthly, yearly, etc.) as this will be required.
• Transaction ID: Locate the transaction ID from your email receipt or account history related to your subscription purchase.
• Refund Reason: Prepare a clear reason for your refund request, whether it's related to service issues or personal circumstances.
• Date of Transaction: Note the exact date of your purchase, as this helps in verifying your request.
• Any Correspondence: Keep copies of any previous communications you've had with Flo Hockey TV related to your service or refund request.
• Supporting Documentation: If applicable, gather any screenshots or logs that support your reason for requesting a refund, such as service interruptions.
• Payment Method: Be ready to provide details about the payment method used, such as credit card information if required.

*Working days are Monday to Friday, and don't include public holidays.

When using Flo Hockey TV, understanding your rights can help navigate subscription and billing scenarios effectively. Users may find themselves in situations where they might be eligible for a refund based on specific account circumstances and service offerings. As a subscription-based platform, Flo Hockey TV provides access to hockey games and related content, which shapes the refund policy to address unique user needs.

• Service Unavailability: If users experience a significant outage or inability to access live games or content due to technical issues on Flo Hockey TV's end, they may qualify for a refund for the period during which service was unavailable.
• Incorrect Billing Cycles: Users who notice discrepancies in their billing cycles that differ from the agreed-upon subscription plan might be eligible for a refund for the amount in question.
• Account Cancellation: In cases where users believe they have successfully canceled their subscription prior to the end date but notice charges on their account, this may warrant a review and potential refund for that charge.
• Content Accessibility Issues: If users are unable to access purchased content or games that were advertised but were not provided, they could qualify for a refund for those specific items.
• Eligibility for Promotional Offers: Should users mistakenly enroll in a promotional offer that they did not qualify for, they may inquire about the possibility of a refund for any associated charges.

To discuss any of these situations or clarify concerns regarding eligibility, users should reach out to Flo Hockey TV's customer service for further assistance.

Flo Hockey TV offers a subscription service that streaming hockey games and events. Here are some real user scenarios where refunds were successfully claimed, highlighting common situations that users may encounter.

• Accidental Subscription Renewal: A user realized they unintentionally renewed their subscription while trying to explore different viewing options. Upon contacting customer support and explaining the situation, they received a full refund for the unwanted renewal.
• Technical Issues During a Live Stream: During a crucial playoff game, a subscriber faced streaming issues that prevented them from watching. After reaching out to Flo Hockey TV support with details of the problem, the user was awarded a credit on their account for the inconvenience.
• Subscription Change Request: A customer decided to switch from their monthly plan to an annual subscription but noticed a double charge during the transition. By discussing their request with customer service, they were able to get a refund for the extra charge and successfully switch to the desired plan.
• Free Trial Expiration: A user signed up for a free trial and, after it expired, didn't wish to continue. They contacted support to clarify the billing and requested a refund for the first month's payment, which the team processed for them once the request was confirmed.

Tracking your refund status for Flo Hockey TV subscriptions or purchases is easy when you know where to look. Here are some efficient ways to keep tabs on your refund requests:

• Email Notifications: Check your email for updates directly from Flo Hockey TV. Refund progress is often communicated through emails detailing the status of your request, including when it has been processed and any additional information needed.
• Account Dashboard: Log into your Flo Hockey TV account and navigate to the Account Settings section. Here, you can access your Order History which lists all transactions, along with any relevant details about your refund status.
• Billing Section: Within your account, the Billing section provides an overview of your payment activity. This section includes any refunds that have been initiated, their status, and the expected time frame for completion.
• Mobile App Notifications: If you use the Flo Hockey TV mobile app, ensure notifications are enabled. Any updates regarding your refund will appear as in-app notifications, allowing you to stay informed on the go.
• Customer Support: If you have questions or need further clarification about your refund, don’t hesitate to reach out to Flo Hockey TV support via the help section on their website or app. They can provide real-time updates and guide you through the process.