How to Get a Float - Breathwork Refund

• Account Information: Ensure you have your account email and password to log in to your Float - Breathwork account.
• Transaction ID: Locate the unique transaction ID for the service or session you're seeking a refund for, usually found in your confirmation email.
• Date of Service: Note the specific date(s) of the breathwork session or subscription period that you are requesting a refund for.
• Reason for Refund: Clearly articulate the reason for the refund request, as this may be required per Float - Breathwork’s policy.
• Proof of Attendance: If applicable, keep any evidence of participation in the session (e.g., confirmation email, calendar invite).
• Cancellation Policy: Review Float - Breathwork’s cancellation and refund policy to ensure your request complies with their terms.
• Contact Information: Prepare a reliable way to be reached, including a phone number or alternate email, in case they need more details.
• Previous Correspondence: If you've communicated about the issue already, keep a record of previous emails or messages with Float - Breathwork.

*Working days are Monday to Friday, and don't include public holidays.

At Float - Breathwork, we prioritize user satisfaction and strive to provide clarity around refund eligibility regarding our breathwork sessions and subscription services. Our focus is on ensuring users have a seamless experience while accessing our offerings. Below are specific circumstances that may qualify for a refund or account adjustment, allowing users to manage their accounts effectively.

• Session Cancellations: If a user cancels a scheduled breathwork session with more than the required notice period, they may be eligible for a refund or a credit for a future session.
• Subscription Changes: Users who decide to upgrade or downgrade their subscription plan may qualify for a prorated refund based on the remaining balance of their current plan. This applies when requests are made within the designated timeframe.
• Session Delivery Issues: In instances where users experience technical difficulties that prevent them from accessing a scheduled breathwork session, they may be eligible for a refund or the option to reschedule at no additional cost.
• Service Interruptions: If there are significant service interruptions affecting the availability of breathwork sessions, users may qualify for a refund for those specific sessions impacted.
• Membership Termination: Users wishing to terminate their subscription may inquire about the possibility of receiving a refund for any unmatched sessions, depending on the timing of their cancellation request.

For any inquiries related to billing or refunds, users are encouraged to reach out to our customer support team for assistance, ensuring a smooth resolution tailored to each individual circumstance.

At Float - Breathwork, users often seek refunds for various reasons related to their subscription or service experiences. Here are some real user scenarios where refunds were successfully claimed:

• Subscription Pause Request: A user decided to pause their monthly subscription due to personal circumstances and contacted customer support. After confirming eligibility, the team promptly processed the refund for the remaining unused days of that billing cycle.
• Class Cancellation Notification: A user registered for an online breathwork class but received a last-minute cancellation notice. They reached out to Float - Breathwork’s support team, who quickly issued a refund for the class fee as a gesture of goodwill.
• Awareness of Billing Cycle: A customer realized they had been billed for a new cycle shortly after purchasing a one-time workshop. By clarifying their wishes for a single event, the support team efficiently reversed the charge and refunded the amount.
• Technical Issue During Session: A participant experienced connectivity issues during a live session, which impacted their experience. After addressing this with customer support, they were offered a refund for that session to ensure their satisfaction with the services provided.

Tracking your refund status with Float - Breathwork is straightforward and user-friendly. To ensure you stay informed about your refund, follow these efficient methods:

• Email Notifications: Float - Breathwork sends email updates regarding your refund status. Keep an eye on your inbox for messages that provide details about the initiation of your refund and any relevant updates.
• In-App Notifications: If you use the Float - Breathwork mobile app, check the notifications section regularly. Important updates about your refund will appear here as soon as they are processed.
• Account Dashboard: Log into the Float - Breathwork account dashboard on the website. Navigate to the Order History section, where you can view the status of your refund among your past transactions.
• Billing Section: In your account settings, go to the Billing section. Here, you’ll find detailed information about any pending refunds, including the amount and estimated processing time.
• Refund Progress Information: Float - Breathwork provides updates on the refund’s progress, typically indicating whether it is processing, completed, or if there are any issues that need to be addressed.
• Customer Support: If you have further questions, you can always reach out to Float - Breathwork’s customer support via their help center for detailed updates on your refund.