Overview
FloSports is a sports streaming company that offers live event coverage, breaking news, game highlights, stats, rankings, and profiles for teams and players. They focus on a variety of sports such as hockey, track & field, racing, grappling, wrestling, and cheer. It's like a go-to site where sports fans can watch their favorite sports live or catch up on exciting moments and updates anytime.
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The information comes directly from FloSports' official about page, which clearly explains the main services and sports coverage they offer in simple terms suitable for consumers.
How to Get a FloSports Refund: Step by Step
If you purchased through Apple:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used to purchase the FloSports subscription.
- Click or tap "I'd like to," then select "Request a refund."
- Choose the reason for your refund request related to the FloSports subscription, then click "Next."
- Select the FloSports subscription from the list of purchases, then click "Submit."
- Wait 24 to 48 hours for Apple to review your request and notify you of the decision.
- If applicable, cancel the subscription by opening the Settings app on your Apple device, tapping your Apple ID, selecting "Subscriptions," finding the FloSports subscription, and choosing "Cancel Subscription."
- When requesting the refund, mention that the subscription was renewed without notice or that the account was unused to improve the chances of success.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap the profile icon at the top right and select "Payments & subscriptions."
- Tap "Subscriptions" and find the FloSports subscription.
- Tap "Report a problem" and choose the reason for the refund request.
- Submit the refund request and wait for Google Play to process it.
- When messaging, emphasize that the subscription was unexpected or not used to increase refund approval chances.
If you purchased through Roku:
- Understand that FloSports Customer Service cannot cancel or issue refunds for subscriptions purchased through Roku.
- Open the Roku device home screen and press the Home button on the remote.
- Navigate to "Streaming Channels" and select "Manage Subscriptions."
- Find the FloSports subscription and select it.
- Select "Cancel Subscription" if you want to stop future billing.
- To request a refund, contact Roku Customer Support directly through their website or by phone.
- Explain that you did not use the FloSports subscription and that you were charged without notice to increase your chance of a refund.
How to Contact FloSports
If you need assistance, here’s how you can get in touch with FloSports support team:
Tips and Tricks for Getting a FloSports Refund
- Contact FloSports via multiple channels: Use email, the website contact form, and publicly visible platforms like their Facebook page to increase visibility of your refund request.
- Complain about poor service and misleading advertising: Frame your refund request by emphasizing deceptive practices and lack of access to promised content.
- Be persistent and keep records: Maintain detailed records of all communications, including emails, order numbers, and complaint IDs to strengthen your case.
- Use timing strategically: Request refunds promptly before auto-renewals occur and act quickly on unwanted charges.
- If initial requests fail, escalate by filing disputes with your credit card company: Many users succeeded by initiating chargeback disputes.
- Do not withdraw disputes prematurely: Credit card companies advise against withdrawing disputes or providing withdrawal letters, as this reduces chances of a refund.
- Understand FloSports' refund process: They may require a "dispute drop letter" from banks before issuing refunds, which often means waiting until the dispute closes (19-23 days).
- Be prepared for slow or unresponsive customer service: Expect delays and practice patience or repeat contacts.
- Cancel subscriptions before renewal dates: Avoid being charged for unwanted periods and thereby reduce refund requests.
- Publicly escalate if needed: Posting your issues on forums or social media can prompt quicker responses from FloSports.
Why Do People Request Refunds from FloSports
- Accidental subscription sign-ups to the wrong service or plan leading to refund requests.
- Continuing charges after cancellation attempts or for services not accessed.
- Unauthorized or unexpected charges often disputed for refunds.
- Poor streaming quality including videos locking up, constant buffering, and reloading.
- Inability to easily cancel subscriptions via the website or lack of customer support contact methods.
- Lack of refund policies or refusal of refunds even for poor service experiences.
- Misleading advertising about live event availability and replay times.
- Unresponsive or poor customer service making refund acquisition difficult.
- Spam emails post-cancellation annoying customers who want refunds.
- Subscription auto-renewal without clear consent leading to surprise charges.
FloSports Refund Script
Script
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Dear FloSports Customer Service,
I hope this message finds you well. I am writing to address a billing issue I encountered where I was charged for a subscription that I did not intend to continue. Despite my efforts to cancel the subscription prior to the billing date, I have noticed an unauthorized charge on my account.
I kindly request a refund for this charge as I am dissatisfied with the service and no longer wish to maintain my subscription. I appreciate your assistance in resolving this matter promptly.
Thank you for your understanding.
Best regards,
FloSports Refund Policy
FloSports does not provide refunds for subscription payments. If you cancel your subscription, it will remain active until the end of the current billing period, but you will not receive any refund for the unused time remaining in that period.
The Easiest Way to Get a FloSports Refund
If you’re frustrated trying to get a refund from FloSports—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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