Navigating billing details often takes a backseat until an unexpected charge arises, such as an automatic subscription renewal. At FLOURISH IV AND WE, we understand the importance of transparency in your financial transactions. This guide is designed to clarify how our refund process works, outline eligibility criteria, and provide clear steps to request your refund quickly and easily. We are here to support you every step of the way.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Locate the email confirmation you received after booking your IV therapy service.
Transaction ID - Have your transaction ID ready, which can be found in your booking confirmation or bank statement.
Account Information - Ensure you have your account information, including your username or email associated with the booking, if applicable.
Service Date and Time - Note the date and time of the appointment for which you are requesting a refund.
Reason for Refund - Clearly articulate the reason for your refund request, which may require specific details about your experience or service.
Proof of Payment - Provide a screenshot or document showing the payment made for the service, such as a credit card statement reflecting the charge.
Cancellation Policy Acknowledgment - Familiarize yourself with FLOURISH IV AND WE's cancellation policy to reference any relevant terms that apply to your situation.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit & Debit Cards
3-5 business days
Health Savings Account (HSA)
5-7 business days
PayPal
2-4 business days
Venmo
3-5 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from FLOURISH IV AND WE
At FLOURISH IV AND WE, we strive to ensure that our clients are satisfied with their wellness services and understand the circumstances under which they may be eligible for a refund. Our services, which include bespoke wellness treatments and IV therapy, are designed to cater to each individual’s health needs. However, there may be specific situations that could qualify for a refund based on account management and service delivery.
Here are the scenarios that may qualify for a refund:
Service Cancellation: If a scheduled treatment session is canceled by FLOURISH IV AND WE due to unforeseen circumstances, clients may be eligible for a refund or rescheduling options.
Unsatisfactory Experience: In the rare event that a client feels that their service did not meet the agreed-upon standards, they may discuss this with our staff to determine if a refund or credit towards future services is appropriate.
Account Overcharge: If there’s a discrepancy in billing where a client believes they were charged incorrectly for a service provided, they may be eligible for a refund after verification of the charges.
Referral and Promotions: Clients who take advantage of referral programs or promotional discounts but experience issues with the fulfillment of said offers may inquire about a refund or credit if the terms were not honored.
Health-Related Issues: If a client is unable to receive a scheduled service due to sudden health issues, they may discuss rescheduling or possible refund options within a reasonable time frame surrounding the event.
Clients are encouraged to reach out directly to FLOURISH IV AND WE’s customer service team to discuss their individual circumstances. We are committed to finding a fair resolution that meets the needs of our clientele.
Step-by-Step Process to Request Your FLOURISH IV AND WE Refund Like a Pro
If you purchased through FLOURISH IV AND WE.com:
Log into your FLOURISH IV AND WE account on the website.
Navigate to the Account Settings section.
Look for a Billing or Subscription tab.
Locate the specific membership or subscription you wish to refund.
Select Request Refund next to the relevant subscription.
Provide a brief explanation, such as "the subscription renewed without prior notice".
Submit your refund request.
Check your email for a confirmation of your refund request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the FLOURISH IV AND WE subscription.
Tap on it and then select Report a Problem.
Choose an issue from the list and mention "the subscription was not intended to renew".
Submit your request and await an email confirmation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines) and select Account.
Scroll down to view your subscription list.
Locate your FLOURISH IV AND WE subscription.
Tap on it, then select Cancel Subscription.
Once canceled, go to Report a Problem and specify "I would like a refund for my recent charge".
Follow the prompts to complete the refund request.
If you purchased through Roku:
Log into your Roku account via the Roku website.
Navigate to the Manage Account section.
Select Subscriptions to locate FLOURISH IV AND WE.
Click on Cancel Subscription.
After cancellation, find the option to Request a Refund.
In the refund request form, mention that "I was unaware the subscription was set to renew".
Submit your refund request and look for email updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to FLOURISH IV AND WE for Refund
Script
Copy
Subject: Refund Request – FLOURISH IV AND WE Account [Your Email]
Dear FLOURISH IV AND WE Team,
I hope this message finds you well.
I am writing to address a matter regarding my account. [describe reason]
I would like to request a refund for the amount of [Amount].
If applicable, I have attached documentation to support my request.
Please confirm the receipt of this email and the processing of my refund within 3-5 business days.
Thank you for your attention to this matter. I look forward to your prompt response.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
It may take up to 3 business days for us to review your request.
Processing
Your refund is currently being processed by our team.
This usually takes 5-7 business days to complete.
Refunded
Your refund has been successfully issued.
The funds should reflect in your original payment method within 3-5 business days.
Partially Refunded
A portion of your refund has been issued due to service adjustments.
You will receive a confirmation email detailing the refunded amount.
Canceled
Your refund request has been canceled.
Please contact our support team for details if you believe this is an error.
Completed
Your refund process is complete and no further action is required.
Thank you for your patience! If you have questions, feel free to reach out.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At FLOURISH IV AND WE, our clients often find themselves navigating various situations when managing their wellness services. Here are some real user scenarios where individuals successfully claimed refunds due to their unique circumstances.
Last-Minute Cancellations: Sarah scheduled an IV hydration session but had to cancel due to an unexpected work obligation. She reached out to customer service with her cancellation request within the allowed timeframe and received a full refund for her appointment.
Service Interruptions: Mark was enrolled in a monthly wellness subscription but faced temporary health issues that prevented him from attending his appointments. After emailing customer support to explain his situation, he successfully received a prorated refund for the sessions he couldn’t utilize.
Product Miscommunication: Emily ordered a specific vitamin infusion that was mistakenly listed with incorrect ingredients on the website. Upon receiving clarification from customer service and understanding the discrepancy, she decided to cancel the order and was promptly refunded as per their quality assurance policy.
Subscription Plan Adjustments: Jake realized that he had unintentionally upgraded his subscription plan while trying to learn more about the offerings. Once he clarified his situation with customer support, they assisted him in reverting to his original plan and refunded the difference in charges for that billing cycle.
The Easiest Way to Get a FLOURISH IV AND WE Refund
If you're frustrated trying to get a refund from FLOURISH IV AND WE—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
At FLOURISH IV AND WE, we strive to keep you informed throughout the refund process. To track your refund status efficiently, follow these steps:
Check Your Email: You will receive email updates regarding your refund status. Look for emails from FLOURISH IV AND WE that include details about the initiation of your refund and any subsequent changes.
Visit Your Account Dashboard: Log in to your FLOURISH IV AND WE account and navigate to the Order History section. Here, you can view the status of your orders and any refunds processed.
Use the Mobile App: If you have the FLOURISH IV AND WE mobile app, open it and go to the Billing section. This area provides real-time updates on your refunds and allows you to track any pending requests.
Monitor In-App Notifications: Keep an eye out for in-app notifications that may alert you to changes in your refund status. These updates are designed to keep you engaged with your account activity.
Understand the Refund Timeline: FLOURISH IV AND WE typically provides estimated timelines for refunds in your account settings. This helps you know what to expect regarding the processing time.
Customer Support: If you have specific questions, reach out to our customer support team through the Help Center. They can provide you with the most up-to-date information on your refund status.
FAQ
If you forget to cancel your subscription on time, refunds are typically not issued for payments that have already been processed. However, we encourage you to contact our customer support team to discuss your situation, as we strive to assist our customers in any way we can.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your financial institution. Once your refund request is approved, please allow additional time for the funds to reflect in your account balance.
If you notice a charge but don’t have an active subscription, please start by checking your account for any previous subscriptions or trials that may have ended. If you still have questions, we recommend reaching out to our customer support team with your details for further assistance.
If you're unable to receive a refund directly from FLOURISH IV AND WE, consider reaching out to their customer service team again for further assistance or clarifications. You may also explore escalating your inquiry within their support system to ensure your issue is reviewed thoroughly. Additionally, reviewing your account details and any correspondence can provide helpful context to facilitate the process.
If FLOURISH IV AND WE is unable to issue a refund, we recommend reviewing our refund policy to ensure all criteria have been met. Additionally, you may consider reaching out to our customer support team again with any further questions or clarifications regarding your request. It's also helpful to check your account details to confirm the status of your order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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