Billing can often slip our minds until an unexpected charge catches our attention, like an automatic subscription renewal. This guide is designed to help you understand how refunds work with Fluent in 3 Months, outlining eligibility criteria and providing clear steps to quickly request your money back. With this information at your fingertips, you'll feel more confident navigating your subscription and ensuring a seamless experience.
What You Should Prepare Before Applying For Refund
Account Details: Ensure you have your Fluent in 3 Months account username and email address used for registration.
Transaction ID: Locate the transaction ID or order number from your original purchase confirmation email.
Payment Method: Verify the payment method used (credit card, PayPal, etc.) and have relevant details at hand.
Refund Request Reason: Clearly articulate the reason for your refund request, whether it's due to lack of satisfaction or technical issues.
Purchase Date: Note the date when the service or program was purchased to assist in the processing of your request.
Service Details: Specify the product or service purchased, such as a particular language course or subscription plan.
Supporting Documentation: Gather any relevant communications with customer support that relate to your refund inquiry.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-10 working days
PayPal
3-5 working days
Apple Pay
5-7 working days
Google Pay
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Fluent in 3 Months
At Fluent in 3 Months, we aim to provide our users with valuable language learning resources and support. Understanding your eligibility for refunds is an important aspect of managing your subscription effectively. Our services are designed to help users engage with language learning materials, and while we strive to ensure satisfaction, there are specific circumstances under which users may qualify for a refund.
Cancellation of Subscription: Users who have canceled their subscription prior to the renewal date may be eligible for a refund for the most recent charge if the cancellation was completed within the standard refund period.
Unsatisfactory Experience: If a user feels that they did not receive the expected content or support during their subscription period, they may be able to request a refund, contingent upon a review of their account and the subscription terms.
Technical Difficulties: In cases where a user encounters significant technical issues that prevent access to the learning materials, a refund request based on the inability to utilize the service may be considered.
Duplicate Purchases: If there are instances where a user unintentionally purchased the same service multiple times, they might be eligible to request a refund for the additional charges upon verification.
Membership Issues: Users who face challenges in accessing their membership benefits or resources as outlined at the time of subscription may inquire about a refund based on those service-related concerns.
Users are encouraged to review the specific terms and conditions related to their subscription for a thorough understanding of eligibility criteria. Our team is always here to assist with any inquiries regarding account management and billing clarifications.
Step-by-Step Process to Request Your Fluent in 3 Months Refund Like a Pro
If you purchased through Fluent in 3 Months.com:
Go to the Fluent in 3 Months website and sign in to your account.
Navigate to the ‘Account Settings’ section.
Look for the ‘Billing’ or ‘Subscription’ tab.
Locate the most recent transaction and click on ‘Request Refund’.
In the message box, state that the subscription renewed without prior notice.
Emphasize that you were unable to utilize the service fully due to personal reasons.
Submit your refund request and note the reference number given.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find your Fluent in 3 Months subscription and tap on it.
Scroll down and tap Report a Problem.
Select the issue related to your renewal and explain briefly that you were not aware of the renewal.
Emphasize that you had not engaged with the subscription during the last billing period.
Submit the report to request your refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your profile icon in the upper right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find your Fluent in 3 Months subscription.
Tap on Manage and then Cancel Subscription to prevent future charges.
After cancellation, go back and tap on Request Refund.
In your request, mention the renewal happened without notification.
Highlight that you have not been actively using the service.
Confirm submission and wait for a confirmation email.
If you purchased through Roku:
Go to your Roku home screen and select Streaming Channels.
Scroll down and select My Channels.
Select the Fluent in 3 Months channel.
Press the * button on your remote to access settings.
Select Manage Subscription.
Choose Cancel Subscription to stop future payments.
Visit the Roku website and sign in to your account.
Go to the My Account section and select Transactions.
Locate your transaction for Fluent in 3 Months and select Request a Refund.
In your request, state that you were unaware of the renewal.
Point out that you have not utilized the service and request the refund.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I have attached any relevant documentation for your reference.
Additionally, I would appreciate confirmation of the processing status within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will receive an update once your request is reviewed, typically within 1-3 business days.
Processing
Your refund is currently being processed by our team.
Please allow up to 5 business days for processing. Refunds will be issued to your original payment method.
Refunded
Your refund has been successfully processed and completed.
You should see the amount credited to your account within 3-5 business days, depending on your bank's policies.
Partially Refunded
A portion of your refund has been processed, but not the full amount.
Check your account for the refund amount. Contact support if you need further clarification.
Completed
Your refund request has been finalized.
All necessary funds have been refunded, and your account status is updated.
Cancelled
Your refund request has been cancelled.
If you believe this is incorrect, please reach out to customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Fluent in 3 Months, users often encounter various situations regarding their subscriptions and account management that may lead to refund queries. Here are some realistic scenarios where users successfully claimed refunds:
Subscription Downgrade: Jane decided to downgrade her subscription from a premium plan to a basic plan after realizing she wasn't using all the premium features. After contacting customer support, she received a refund for the difference in the subscription fees for the current billing cycle, allowing her to enjoy her new plan without financial loss.
Accidental Upgrade: Mark accidentally upgraded his plan while exploring features on the website. Once he noticed the upgrade, he reached out to customer service within the grace period and explained the situation. Fluent in 3 Months promptly processed a refund for the upgrade charge, restoring him to his original plan seamlessly.
Service Interruption: Sarah experienced a temporary service interruption during a planned trip abroad, impacting her language learning schedule. Upon receiving assistance from support, she was granted a refund for the portion of the month she could not use the service, enhancing her experience and satisfaction.
Billing Clarification: Tom had questions regarding an unexpected charge on his account. He contacted customer service for clarification and, upon verifying that the charge was incorrect due to a system update, he was issued a refund. This quick resolution restored his confidence in managing his subscription.
The Easiest Way to Get a Fluent in 3 Months Refund
If you're frustrated trying to get a refund from Fluent in 3 Months—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Fluent in 3 Months is straightforward and efficient. To ensure you stay informed about the progress of your refund, follow these specific tips tailored to our platform:
Check Your Email: Fluent in 3 Months communicates refund updates primarily through email. Look for messages titled "Refund Update" in your inbox to see the latest status and any required actions.
Use the Account Dashboard: Log into your account and navigate to your dashboard. Here, you can find a dedicated section for your Order History where detailed information about your refund requests is listed.
Billing Section Insights: Go to the Billing section in your account settings. This area provides a summary of all transactions, including pending and completed refunds, along with estimated processing times.
Mobile App Notifications: If you’re using the Fluent in 3 Months mobile app, enable push notifications. You'll receive instant updates regarding your refund status directly on your phone.
Refund Details: When checking your refund status, look for specific details such as the refund amount, the date it was processed, and any notes regarding potential delays, all presented clearly in your order history.
FAQ
If you forget to cancel your subscription on time, Fluent in 3 Months unfortunately cannot issue a refund for that billing period. However, they encourage users to reach out to their support team for assistance, as they always strive to help with individual situations.
Refund processing times can vary, but typically, it may take 5 to 10 business days for a refund to appear in your account, depending on your bank's processing policies. It’s advisable to check with your financial institution for specific timelines.
If you see a charge but do not have an active subscription, please review your account to check for any previous subscriptions or trials that may have converted. If you still have questions, reach out to our customer support team with your payment details for clarification.
If you're unable to obtain a refund directly, consider reaching out to Fluent in 3 Months' customer service for further assistance. You may also explore escalating your request within their support system to ensure that your issue is thoroughly reviewed. Additionally, checking your account details for any relevant information or updates could provide further clarity on the situation.
If your refund request is declined by Fluent in 3 Months, you can start by reviewing their refund policy to ensure your request aligns with their terms. Additionally, consider reaching out to their customer support once more for further clarification or assistance regarding your account details.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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