Many users typically overlook billing details until an unexpected charge catches their attention, often due to automatic renewals. This guide is designed to provide clarity on how refunds for Fluid - Relax Meditate Sleep work, including who qualifies and the simple steps to swiftly request your money back. We aim to make the process as transparent and straightforward as possible, ensuring you can enjoy your experience without any financial concerns.
What You Should Prepare Before Applying For Refund
Account Information: Your Fluid account email and username to verify your identity.
Transaction ID: The specific ID of the purchase or subscription to process the refund.
Purchase Date: The date of the transaction to confirm eligibility within the refund policy.
Payment Method: Details about the method used for the purchase (credit card, PayPal, etc.) for accurate processing.
Reason for Refund: A clear explanation of why you are requesting a refund to help the support team understand your case.
Subscription Status: Information on whether the subscription is active or canceled to determine the refund's validity.
Previous Communication: Any emails or support tickets related to the issue to expedite the process.
Screenshots or Documentation: Evidence of issues experienced with the app, such as errors, glitches, or payment discrepancies.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Direct Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Fluid - Relax Meditate Sleep
Fluid - Relax Meditate Sleep offers a subscription-based service focused on guided meditation and relaxation techniques designed to enhance users' mental and emotional well-being. As with many subscription services, users may have questions regarding their eligibility for refunds based on their subscription status and usage of the app. Here are some common situations that may qualify for refunds or account adjustments:
Subscription Cancellation: Users who cancel their subscription prior to the next billing cycle may inquire about eligibility for a refund for that billing period depending on the timing of their cancellation notice.
Service Quality Issues: In the event users experience technical difficulties or disruptions that significantly affect their ability to use the app, they may be eligible for a refund for their latest billing period if such issues hinder the core service.
In-App Purchases: If users purchase exclusive content or features within the app and encounter issues accessing that content, they might discuss refund options for those specific purchases.
Trial Periods: Users who do not wish to continue with the service after a trial period may be eligible for a refund if they follow the stipulated cancellation processes before the trial ends.
Subscription Upgrades/Downgrades: Users seeking to change their subscription plan may find circumstances that allow adjustments to charges based on the date of the change and their previous billing arrangements.
For personalized assistance regarding eligibility or to address specific account-related inquiries, users are encouraged to reach out directly to customer support, who will provide guidance based on individual circumstances.
Step-by-Step Process to Request Your Fluid - Relax Meditate Sleep Refund Like a Pro
If you purchased through Fluid - Relax Meditate Sleep.com:
Visit the Fluid - Relax Meditate Sleep website and log into your account.
Navigate to the Account Settings section.
Click on Billing Information.
Locate the Manage Subscription option.
Find the Request Refund link.
Provide details on why you're requesting a refund, such as stating that the subscription renewed without notice.
Submit the request and keep an eye on your email for confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the Fluid - Relax Meditate Sleep subscription.
Tap Report a Problem and choose Request a Refund.
In the message, mention that you did not intend to renew the subscription or highlight that the app was unused.
Submit the request for review.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon in the top right corner.
Select Payments & subscriptions, then tap Subscriptions.
Find and select the Fluid - Relax Meditate Sleep subscription.
Tap Cancel Subscription (cancelation may be required to request a refund).
Go back to the Subscriptions page and look for Request a Refund.
In the explanation box, emphasize that the service was not utilized or that the renewal was unexpected.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to the Manage Account section.
Scroll to Subscriptions to find the Fluid - Relax Meditate Sleep entry.
Click on Cancel Subscription (be aware that you may need to cancel to start the refund process).
Visit the Contact Us page and choose Billing Issues.
Request a refund and mention specifics like being billed without prior awareness.
Follow up based on Roku's communication method (email, live chat). Check responses for refund processing details.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Fluid - Relax Meditate Sleep for Refund
Regarding my account, I would like to bring to your attention the following billing situation: [describe reason].
In light of this, I would like to request a refund of [Amount]. I have attached any relevant documentation for your review.
I would appreciate a confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
Please allow up to 3 business days for us to review your request.
Processing
Your refund is currently being reviewed and processed.
This stage typically takes up to 5 business days as we ensure all details are correct.
Refunded
Your refund has been successfully processed and funds are released.
You should see the refund on your payment method within 3-5 business days.
Partially Refunded
A part of your initial payment has been refunded.
Check the details of your refund for the specific amounts returned to you.
Completed
The refund process is complete, and you will not need further action.
Enjoy your mindfulness sessions – your refund has been successfully issued!
Cancelled
Your refund request has been cancelled, either by you or by our system.
If you need assistance, please contact customer support for further details.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Fluid - Relax Meditate Sleep is dedicated to providing its users with a calming and fulfilling experience through guided meditations, sleep sounds, and relaxation tools. Here are several scenarios where users successfully claimed refunds in a smooth process:
Subscription Renewal Issue: A user realized they had inadvertently renewed their subscription while trying to explore seasonal offerings. After reaching out to the customer support team, they provided a request for a refund, citing the desire to explore the new features first. The team promptly processed their request, allowing the user to continue exploring the app without interruption.
Account Upgrade Confusion: A long-time subscriber accidentally upgraded to the premium plan, leading to confusion over the new features. Upon contacting support for clarification on her billing, the user expressed interest in downgrading back to her original plan. The support team quickly assisted her and issued a refund for the upgrade difference, simplifying her account management.
Trial Period Cancellation: A user enjoyed the initial trial period but decided not to continue using the service beyond that time. Prior to the trial ending, they reached out to Fluid’s customer service to confirm cancellation. The support team facilitated the cancellation and provided a refund for the initial fee, ensuring satisfaction with the resolution.
Technical Access Issues: A user experienced intermittent access to their meditation sessions due to technical difficulties while traveling. After submitting a request through the in-app support feature, they explained the situation and their inability to utilize the service fully. The support team responded promptly and arranged for a refund for the period of disruption, enhancing the user's confidence in the service's reliability.
The Easiest Way to Get a Fluid - Relax Meditate Sleep Refund
If you're frustrated trying to get a refund from Fluid - Relax Meditate Sleep—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status for Fluid - Relax Meditate Sleep is straightforward and efficient. By leveraging various communication methods and tools provided by the app, you can easily stay updated on the progress of your refund. Here’s how to do it:
Check Your Email: Fluid will send automatic updates regarding your refund status straight to the email associated with your account. Look for emails with subject lines containing "Refund Update" to stay informed.
In-App Notifications: Open the Fluid app and navigate to the Notifications section. Here, you will find real-time updates about your refund status, including any actions required from your side.
Account Dashboard: Log into your account on the Fluid platform and head to the Account Dashboard. Under the "Billing" section, you can find a detailed overview of your order history, including the status of your refund.
Order History: In your account settings, access the "Order History" tab. Each order will show its current status, and if a refund is being processed, you can view estimated completion times.
Refund Progress Details: Fluid provides a breakdown of your refund process. Click on the specific order linked to your refund in the Order History section to see detailed information about each step, such as when your request was received and when it was approved.
Mobile App Features: If you’re using the Fluid mobile app, make sure to enable push notifications for instant alerts regarding your refund status. This feature allows you to receive updates as soon as they happen, directly on your mobile device.
Customer Support: If you have any questions or require further information, don’t hesitate to reach out via the customer support feature available in-app. Providing your order number will help them assist you more efficiently.
FAQ
If you forgot to cancel your subscription on time, refunds may not be guaranteed per our policy. We recommend reaching out to our customer support team directly, as they may assist you based on your situation and provide further guidance.
Refunds for Fluid - Relax Meditate Sleep typically take 5 to 10 business days to process, depending on your bank or payment provider. Please keep in mind that the time it takes for the funds to reflect in your account may vary.
If you see a charge but don’t have an active subscription, please check your app store account for any possible subscriptions linked to your email. You can also reach out to our support team with your transaction details, and they will assist you in resolving the issue.
If you're unable to obtain a refund directly from Fluid - Relax Meditate Sleep, consider reaching out to their customer service team again for further assistance. You may also explore options for escalating your request within their support system. Additionally, reviewing your account details and previous communications may provide helpful context for your follow-up.
If Fluid - Relax Meditate Sleep does not issue a refund, we recommend reviewing the refund policy to ensure all criteria were met. You may also consider reaching out to customer support again for clarification on your situation or check your account details to confirm the status of your purchase.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)