Many users may not consider billing until they encounter an unexpected charge, such as an automatic subscription renewal. This guide is designed to clarify how refunds work at Fluid Influence Inc. We’ll walk you through eligibility criteria and the straightforward steps to request your money back quickly and efficiently. Our aim is to ensure you feel informed and supported throughout the process.
What You Should Prepare Before Applying For Refund
Account ID: Your unique account identifier used for Fluid Influence services.
Order Confirmation Email: The confirmation email received upon purchase that includes details of the transaction.
Transaction ID: The specific identifier for your transaction, found in your order history.
Reason for Refund: A detailed explanation of why you are requesting the refund, including any specific issues encountered with the service.
Proof of Payment: A screenshot or copy of your payment receipt showing the transaction was completed.
Subscription Details: If applicable, provide information about your subscription plan, including start date and any changes made.
Service Agreement: A copy of the terms of service or agreement related to your purchase, highlighting any refund-related clauses.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Gift Card
Immediate (if within policy)
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Fluid Influence Inc
At Fluid Influence Inc, users engage with a range of digital marketing services designed to enhance their online presence and optimize their strategies. Understanding your eligibility for a refund is essential for effectively managing your account and associated services.
Refund eligibility at Fluid Influence Inc is determined by specific criteria related to service usage and subscription status. Below are scenarios that may qualify users for a refund or billing adjustment:
Service Not Delivered: If a purchased service was not delivered as agreed upon in the service description or contract.
Service Dissatisfaction: Users who feel that the service provided did not meet the outlined expectations or objectives may inquire about a refund within a specific evaluation period.
Billing Adjustments for Trial Periods: If the account was charged after a trial period and the user has not continued the subscription, there may be options to request a reimbursement for that initial charge.
Account Management Issues: In case of legitimate complications related to account access or service management that impacted the utilization of the service, users may explore refund options.
Cancellations During Active Subscription: If a user cancels their subscription before their next billing cycle, they might be eligible for a refund on any pre-paid services falling outside the active billing period.
It is recommended for users to reach out directly to Fluid Influence Inc to discuss their particular circumstances, as the company values transparent communication and strives to accommodate their clients' needs regarding refunds.
Step-by-Step Process to Request Your Fluid Influence Inc Refund Like a Pro
If you purchased through Fluid Influence Inc.:
Visit the Fluid Influence Inc. official website.
Scroll down to the bottom of the homepage and click on the "Contact Us" link.
Fill out the contact form with your details.
In the subject line, use: Refund Request.
In your message, include:
Your account information.
The reason for your refund request, mentioning that the subscription renewed without notice.
State that the account was unused since the last charge.
Submit the form and wait for a response within a few business days.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Fluid Influence subscription.
Scroll down and select Report a Problem.
Choose Request a Refund from the options provided.
In the description, state:
That you are requesting a refund because the subscription renewed without notice.
Mention that you found the service unhelpful and unused.
Submit your request and monitor your email for updates.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu button (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find your Fluid Influence subscription and tap on it.
Tap on Get Help and choose Request a Refund.
Provide details explaining:
The subscription renewed without notice.
That you have not used the subscription since the last billing cycle.
Follow the prompts to submit your refund request.
If you purchased through Roku:
Visit the Roku website and sign in to your account.
Go to the Billing section of your account settings.
Locate the Fluid Influence subscription.
Click on More Info next to the subscription.
Select Request a Refund.
In the messaging section, mention:
The subscription renewed without my consent.
I have not used the subscription actively.
Submit your request and check your email for confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Attached is the relevant documentation for your reference.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received & is awaiting approval.
Please allow up to 3 business days for us to review your request.
Processing
Your refund is currently being processed by our team.
You will receive an update once the refund has been successfully processed within 5 business days.
Refunded
Your refund has been approved & the amount has been returned to your original payment method.
Check your account; it may take 3-5 business days for the amount to reflect.
Partially Refunded
Only a portion of the refunded amount has been processed.
Ensure to review the details in your account for the adjustment.
Completed
Your refund process is complete & the funds have been successfully returned.
Thank you for your patience; your refund is now finalized.
Cancelled
Your refund request has been canceled, possibly due to lack of eligibility.
Review your request status or contact support for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Fluid Influence Inc, clients often navigate various subscription models, which can lead to scenarios where refunds are requested. Below are some real user situations that highlight how refunds were successfully claimed with a focus on the users' experiences.
Subscription Overlap: A user accidentally reactivated their subscription while exploring new plan options. Realizing this overlap, they contacted Fluid Influence Inc and provided details of their original cancellation. The support team promptly issued a refund for the extra charge.
Service Interruption Credit: During a scheduled system maintenance, a user experienced unexpected downtime that affected their marketing campaign. They reached out for clarification and, upon review, Fluid Influence Inc offered a credit for the service downtime, which was appreciated by the client.
Plan Change Misunderstanding: A client intended to switch to a more economical plan but was unsure about how the changes would affect their upcoming billing cycle. After discussing their situation with customer support, they received guidance and a refund for the difference when the change was made after their billing occurred.
Trial Period Adjustment: A user signed up for a trial period but encountered issues accessing some features. After reaching out for assistance, they decided not to continue with the service and were able to secure a refund for the trial amount upon cancellation request, appreciating the understanding of the support team.
The Easiest Way to Get a Fluid Influence Inc Refund
If you're frustrated trying to get a refund from Fluid Influence Inc—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
At Fluid Influence Inc, staying updated on your refund status is made simple and efficient. Here are some tailored tips to help you track your refund effectively:
Email Notifications: Keep an eye on your email inbox for updates from Fluid Influence Inc. You will receive notifications once your refund request is processed, including any relevant details regarding the timeline for your refund.
In-App Notifications: If you are using our mobile app, make sure to enable notifications. This will allow you to receive instant updates on your refund status directly on your device.
Account Dashboard: Log into your Fluid Influence Inc account and navigate to the Order History section. Here, you can check the status of your refunds in real time, along with other order details.
Billing Section: In your account settings, the Billing section provides detailed information about payment methods and refund statuses. Check this area for any pending refunds or additional information.
Progress Tracker: Fluid Influence Inc offers a unique refund progress tracker in your account dashboard. This feature shows the step-by-step status of your refund, from the request submission to the final payout.
Customer Support: If you have any questions or concerns regarding your refund, reach out to our customer support team via the Help Center. They can provide additional insights specific to your case.
By following these steps, you can easily keep track of your refund status with Fluid Influence Inc and ensure a smooth experience.
FAQ
Refunds for missed cancellation deadlines can vary based on your specific subscription terms. If you forget to cancel on time, we recommend reaching out to our customer support team to discuss your situation. They may be able to provide options or assistance based on your circumstances.
Refund processing times can vary depending on your financial institution. Typically, once Fluid Influence Inc processes the refund, it may take 5 to 10 business days for the funds to appear in your account. Please check with your bank for specific timelines regarding their processing speeds.
If you see a charge from Fluid Influence Inc but do not have an active subscription, please check your account details and transaction history for any previous subscriptions or trials. If clarification is still needed, contact our support team at support@fluidinfluence.ca with your transaction details for assistance.
If you are unable to secure a refund directly from Fluid Influence Inc, you may consider contacting their customer service team again for further assistance. Additionally, escalating your inquiry within their support system can provide you with more options. Reviewing your account details and related policies on their website might also offer insights into available alternatives.
If Fluid Influence Inc refuses to issue a refund, you can start by reviewing their refund policy to ensure you're fully informed about the conditions. Additionally, consider reaching out to their support team again to inquire about the specific reasons for the decision and if there are any alternative solutions available. Checking your account details may also provide clarity regarding the transaction.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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