Navigating unexpected charges can be stressful, especially when it comes to subscriptions like those offered by FlyLady and Company. Many users find themselves surprised by automatic renewals that they hadn't anticipated. This comprehensive guide is designed to clarify how refunds work for FlyLady and Company, detail who is eligible for refunds, and provide a straightforward process to request your money back quickly. We’re here to help ensure you feel confident and informed every step of the way.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Have the original confirmation email for your purchase, which contains essential details like order number and date of transaction.
Receipt of Purchase: Gather any receipts or documentation from your transaction that indicates what was purchased and the payment made.
Account Login Information: Prepare your FlyLady account username and password to access your account for any necessary verification or updates.
Transaction ID: Locate the transaction ID provided during your purchase to streamline the refund process.
Communication History: Keep track of any previous correspondence with customer service regarding your refund request for reference.
Reason for Refund: Prepare a clear and concise explanation for your refund request, whether it be for dissatisfaction with the product, service issues, or accidental purchase.
Evidence of Product Return: If applicable, include any tracking numbers or proof that you have returned the product suitable for refund consideration.
Subscription Information: If applicable, note the specific subscription plan you are part of and any relevant dates pertaining to billing cycles.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Gift Cards
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from FlyLady and Company
At FlyLady and Company, users can access various services and resources tailored to help them manage their household routines effectively. When it comes to refunds, it's important to understand the specific circumstances under which users may qualify for a refund based on their interactions with our offerings.
Membership Cancellation: If you choose to cancel your subscription to our FlyLady Online program, please note that cancellations typically take effect at the end of your billing cycle. Users who cancel may be eligible for a refund for any unused portion of their subscription under specific circumstances.
Digital Products: For purchases of digital products, such as e-books or downloadable resources, refunds may be available if there are issues accessing the content.
Product Satisfaction: If you purchased physical products from FlyLady and found them unsatisfactory, you may qualify for a refund by adhering to the return policy stipulated at the time of purchase, which usually requires items to be returned within a specific timeframe.
Subscription Changes: Users who modify their subscription plan—such as upgrading or downgrading—should review the terms associated with their new plan, as that may impact their eligibility for a refund.
For any specific queries regarding your account, subscription status, or billing clarifications, please consult FlyLady and Company's customer service for detailed assistance tailored to your individual situation.
Step-by-Step Process to Request Your FlyLady and Company Refund Like a Pro
If you purchased through FlyLady and Company.com:
Visit the FlyLady and Company website and log into your account.
Navigate to the Help or Support section of the site.
Look for the Contact Us option.
Select the option to send a message or submit a ticket.
In your message, mention that the subscription renewed without sufficient notice.
Include details such as your account information and the date of the charge.
Emphasize that the account was unused during the billing period.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select the FlyLady and Company subscription.
Tap Cancel Subscription if it’s still active.
Go to the App Store and scroll down to tap your profile picture.
Select Purchased and find FlyLady and Company.
Tap on Report a Problem next to the charge.
Choose the appropriate reason for your refund request, like "Item didn't work as expected."
Consider adding that the subscription renewed without prior notice.
Mention any lack of usage on the account during the billing period.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Select the Menu icon (three lines) in the top-left corner.
Tap on Subscriptions.
Find and select the FlyLady and Company subscription.
Tap Cancel Subscription.
Next, scroll down to tap Report a problem.
Choose the issue that best fits your situation.
In your message, mention the subscription renewed without notice.
Highlight that the account was unused for the billing period.
If you purchased through Roku:
Sign into your Roku account on the website.
Navigate to Manage account in the menu.
Click on Subscriptions.
Locate your FlyLady and Company subscription.
Click Unsubscribe to cancel future charges.
Then, go to the Contact Support page on the Roku site.
Select appropriate reasons for your refund request.
In your message, mention that the subscription renewed without prior notification.
Also, state that the account remained inactive during the billing period.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to FlyLady and Company for Refund
Script
Copy
Subject: Refund Request – FlyLady and Company Account [Your Email]
Dear FlyLady and Company Support,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation to assist with this request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is being reviewed.
We have received your request and are assessing it. Please allow up to 3 business days for evaluation.
Processing
Your refund is being processed.
The refund amount is being prepared for disbursement. Expect it to complete within 5-7 business days.
Refunded
Your refund has been successfully issued.
The amount has been credited back to your original payment method. Check your account for updates.
Partially Refunded
A portion of your payment has been refunded.
You will see a partial refund in your account. For details, check your email or account history.
Canceled
Your refund request has been canceled.
If you have questions about why your request was canceled, please contact our customer service team.
Completed
Your refund process is complete.
All actions related to your refund have been finalized. Thank you for your patience!
Real User Scenarios: When and How Refunds Were Successfully Claimed
At FlyLady and Company, members often explore the flexibility of subscription plans and the accompanying services. Below are some realistic scenarios where users successfully managed their refund requests, demonstrating the user-friendly support provided by FlyLady.
Subscription Upgrade Confusion: A user decided to upgrade her FlyLady subscription from the basic plan to the premium plan after enjoying the initial features. However, she accidentally missed the upgrade confirmation deadline, leading to a billing query. After reaching out to customer support, she was happy to receive a timely refund for the premium charge since the upgrade had not taken effect yet.
Service Renewal Clarification: One user realized that she had forgotten to cancel her subscription before the renewal date. After checking her account, she contacted FlyLady's support team, who promptly clarified the renewal policy and processed a refund due to her circumstances of change in financial planning.
Course Enrollment Adjustment: Another member of the FlyLady community signed up for a workshop but found that a scheduling conflict prevented her from attending. After reaching out to customer service within the cancellation window, she was relieved to receive a full refund for the course, allowing her to plan for future engagements without financial loss.
Access Issues: A user faced technical difficulties accessing her FlyLady subscription content following a platform update. After troubleshooting with tech support, she was refunded her subscription fee for that month as a goodwill gesture while the issue was resolved, emphasizing the commitment to user satisfaction.
The Easiest Way to Get a FlyLady and Company Refund
If you're frustrated trying to get a refund from FlyLady and Company—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Checking the status of your refund with FlyLady and Company is a straightforward process designed to keep you informed every step of the way. Here's how to efficiently track your refund status:
Email Notifications: After you initiate a refund, keep an eye on your inbox. FlyLady and Company sends detailed email updates outlining the progress of your refund, including confirmation of receipt and any subsequent updates.
Account Dashboard: Log into your FlyLady account and navigate to the Order History section of your dashboard. Here, you can view the status of all past orders, including any refunds that are currently being processed.
Mobile App Notifications: If you use the FlyLady mobile app, check the notifications section for real-time updates on your refund status. The app is designed to alert you to any changes, ensuring you’re always in the loop.
Billing Section: Visit the Billing area within your account settings to find specific details about any outstanding refunds. This section provides insight into the amount refunded and the estimated time for the refund to reflect in your payment method.
Direct Support: If you need further assistance or clarification, don’t hesitate to reach out to FlyLady’s customer support. They can provide personalized updates regarding your specific refund situation.
FAQ
If you forget to cancel your subscription on time, refunds may not be possible due to the established policy timelines. However, we encourage you to reach out to our customer service team, as they may be able to assist you based on your specific situation.
Refunds from FlyLady and Company generally take 5 to 10 business days to process, depending on your bank or payment method. Once processed, you should see the refund reflected in your account shortly thereafter.
If you see a charge but don't have an active subscription, please check your email for any previous subscription confirmations or billing notices. If you still have questions, contact our customer support team with your details, and they will assist you in resolving the issue.
If you are unable to secure a refund through the initial customer service channel, consider reaching out to them again for further assistance or clarification. You may also explore escalating your inquiry within FlyLady and Company’s support system to get additional support. Additionally, reviewing your account details may provide insights into your purchase and refund eligibility.
If FlyLady and Company has refused to issue a refund, you may want to carefully review their refund policy to ensure all guidelines have been followed. Additionally, consider reaching out to their customer support again for clarification or further assistance regarding your request. Checking your account details for any updates or notifications might also provide helpful information.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)