Many users only consider billing issues when an unexpected charge appears, such as an automatic renewal of a subscription. This guide is designed to help you navigate the refund process for FoundRae's mailing list effortlessly. Here, you will find clear information on who is eligible for refunds and a step-by-step approach to request your money back quickly. Our goal is to ensure you feel supported and informed throughout this process.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from the confirmation email sent after your purchase.
Email Address Used: Ensure you have the exact email address associated with your FoundRae account for refund requests.
Transaction ID: Retrieve your transaction ID, which can typically be found in your order history or payment receipt.
Purchase Date: Note the specific date when the purchase was made to expedite the refund process.
Reason for Refund: Prepare a clear and concise explanation for the refund, including any product issues encountered.
Documentation and Images: Gather any relevant images, such as product defects or inconsistencies, to support your refund request.
Original Payment Method: Have information on the method used for payment (e.g., credit card details) readily available.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from FoundRae's mailing list
Users of FoundRae's mailing list may have specific eligibility rights regarding refunds based on the nature of the services and products offered. FoundRae provides curated experiences through their mailing list, often focusing on limited edition pieces and exclusive content, which may lead to unique circumstances regarding billing and refunds.
To understand whether a refund might apply to your situation, consider the following circumstances relevant to your account management:
Subscription Status: If you have an active subscription to receive exclusive updates or products, you may inquire about adjustments to your subscription during your billing cycle if you encounter issues with the content received.
Event-Specific Purchases: In the case of an order tied to a specific event or limited-time offering, situations may arise where you wish to discuss your order's status in relation to the timing of delivery or availability.
Promotional Offers: If you participated in a promotional campaign via the mailing list and have clarity questions about promotional terms, you might explore your options regarding participation and benefits received.
Service Interruption: Should there be any reported service interruptions regarding content delivery associated with the mailing list, users may want to clarify how this impacts their experience and any related billing implications.
Product Satisfaction Inquiries: If you received a product that was not aligned with your expectations based on the descriptions provided in the mailing list communication, it may be worthwhile to discuss your experience for possible resolutions.
These situations are designed to assist users in understanding their rights and navigating their personal accounts effectively. If you feel any of these circumstances apply to your experience, you may wish to reach out to FoundRae for clarification on your eligibility for a refund.
Step-by-Step Process to Request Your FoundRae's mailing list Refund Like a Pro
If you purchased through FoundRae's mailing list:
Navigate to the FoundRae website and log into your account.
Go to the Account Settings by clicking on your profile icon in the top right corner.
Select Membership & Billing from the dropdown menu.
Find the recent transaction you want refunded and click on Request Refund.
In the message box, mention that the subscription renewed without notice, and highlight any lack of usage since renewal.
Submit your request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the page.
Select Subscriptions to view your active subscriptions.
Find your FoundRae subscription and tap on it.
Select Report a Problem to navigate to the refunds page.
Choose the appropriate option, such as "I didn't authorize this purchase" or "I was charged unexpectedly".
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile icon in the top right corner.
Select Payments & subscriptions, then Subscriptions.
Find your FoundRae subscription in the list.
Tap Manage and then select Refund.
In the comments section, note that the subscription renewed without prior notice.
Submit the refund request and check your email for updates.
If you purchased through Roku:
Log in to your Roku account online.
Go to My Account and find Manage your subscriptions.
Locate the FoundRae subscription and click on Cancel Subscription.
After cancellation, navigate to the Contact Us page on Roku's site.
Choose the option to Request a refund and include that the subscription was renewed without a reminder.
Complete the requested information and submit your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to FoundRae's mailing list for Refund
Script
Copy
Subject: Refund Request – FoundRae's mailing list Account [Your Email]
Dear FoundRae Team,
I hope this message finds you well.
I am reaching out regarding a billing situation: [describe reason].
I would like to request a refund in the amount of [Amount].
Please find attached any relevant documentation to assist in the review of my request.
I kindly ask for confirmation regarding this request within the next 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is acknowledged and awaiting approval.
You will receive an update once your request is reviewed, typically within 2-3 business days.
Processing
Your refund is currently being processed by our team.
You can expect the process to take up to 5 business days before funds are returned.
Refunded
Your refund has been successfully issued.
Funds should appear in your account within 3-7 business days depending on your bank.
Partially Refunded
Only a portion of your refund request has been fulfilled.
You will receive an email with details of the amount refunded and the status of the remaining balance.
Completed
Your refund process is complete and finalized.
No further action is required, and the funds have been returned to your account.
Canceled
Your refund request has been canceled.
If you believe this is an error or need assistance, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In our community, we understand that sometimes life can lead to unexpected changes in your plans. Here are some examples of how our users have successfully navigated refund situations while engaging with FoundRae's mailing list:
Subscription Change Confusion: One user decided to upgrade their membership plan but found that the new features were not as expected. After communicating their concerns through our support channels, they received a prompt refund for the difference between their original and upgraded plan.
Gift Purchase Mix-Up: A customer accidentally purchased a gift subscription intended for a friend. Upon reaching out to our support team and explaining the situation, they successfully processed a refund so the friend could directly subscribe with their account.
Billing Cycle Adjustment: A long-time subscriber recently realized that they could benefit from a promotional offer. After inquiring about their current billing cycle, our team facilitated a smooth transition to the new offer, issuing a refund for the previous month while applying the discount.
Product Return and Refund Request: A user received an item associated with their subscription that did not meet their expectations. They contacted us, and after following our simple return process, they successfully obtained a refund for the product, making it easy and hassle-free.
The Easiest Way to Get a FoundRae's mailing list Refund
If you're frustrated trying to get a refund from FoundRae's mailing list—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently is crucial for a seamless experience with FoundRae. Here are some specific tips to help you stay informed about your refund progress:
Check Your Email Updates: FoundRae sends timely email notifications regarding your refund status. Look for emails with the subject line "Refund Update" which will provide detailed information on your refund process.
Use the Account Dashboard: Log in to your FoundRae account and navigate to the Order History section of your dashboard. Here, you’ll find a specific refund status indicator next to each order, showing whether your refund is approved, processed, or completed.
In-App Notifications: If you have the FoundRae mobile app, make sure to enable notifications. You’ll receive push notifications for any updates related to your refund, keeping you informed in real-time.
Visit the Billing Section: For a detailed view of your financial transactions, head to the Billing section in your account settings. This area provides insights into pending refunds and transaction histories.
Keep Track of Refund Progress: Each refund request will have a status bar indicating its progress. You can find this within the Order History area, which updates automatically as your refund moves through the processing stages.
FAQ
Refunds for subscriptions are generally not available if the cancellation request is not received by the deadline. We recommend reviewing the terms of your subscription for specific details. If you have further questions, please reach out to our customer support team for assistance.
Refund processing times can vary depending on your financial institution. Typically, it may take 3 to 5 business days for the refund to reflect in your account once it has been processed by FoundRae. Please check with your bank for specific details related to their processing times.
If you see a charge but do not have an active subscription, please first check your purchase history to confirm any past orders. If you still have questions, contact our customer support team for further assistance; they will help you clarify the charge and resolve any discrepancies.
If you're unable to secure a refund directly from FoundRae's mailing list, consider reaching out to customer service again for further assistance. You may also want to explore any escalation options available within their support system or review your account details for additional insights.
If you're having trouble receiving a refund from FoundRae's mailing list, we recommend reviewing the refund policy to ensure eligibility. Additionally, you can reach out to customer support again for further clarification or assistance. It's also helpful to check your account details to confirm the status of your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)